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  • custom sizing

    just wondering if you could still make a dress if one of my measurements is bigger than what is listed in the custom sizing box

    By tiffany Mar 07, 2014

    Really sorry that this dress cannot be made bigger than custom size options due to fabric limitation. Thanks for your inquiry.

    By Dale Mar 09, 2014 Was this answer helpful? (0) (0)

  • I am wanting this dress to be on the knee rather than below. Is this possible?

    I am wanting this dress to be on the knee rather than below. Is this possible?

    By Danielle Jul 22, 2013

    This dress is knee length. As long as you order the correct hollow to floor size, it will fit you by the knee.
    Hope you enjoy shopping here with us:)

    By Dale Jul 22, 2013 Was this answer helpful? (0) (0)

  • Hello I was wondering if anyone has brought this dress in the watermelon colour

    Hello I was wondering if anyone has brought this dress in the watermelon colour? if you have could you please send it to my email address as I'd love this dress for my bridesmaids thank you renatasbeauty@hotmail.co.uk

    By Renata Harris May 20, 2013

    Please check out the pictures in the review part. The fabric of this dress is chiffon. Please refer to the following link to find more details about the different color shade:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Thank you for shopping with us:)

    By Dale May 20, 2013 Was this answer helpful? (0) (0)

  • Is there an option (or similar design) for a floor-length dress like this?

    Hello, is there any way to extend the length of this dress to floor length? If not, is there a floor-length dress with similar pleating on the bodice? Thanks!

    By Stephanie Feb 08, 2013

    Thanks for your inquiry. We are sprry that this dress can't be made to be floor length. But please log in the following link and take the similar floor length dress for your reference:
    http://www.lightinthebox.com/sheath-column-sweetheart-floor-length-chiffon-evening-dress-with-criss-cross_p450939.html
    http://www.lightinthebox.com/sheath--column-strapless-floor-length-chiffon-bridesmaid-dress_p188924.html?pos=ultimately_buy_3
    http://www.lightinthebox.com/Sheath--Column-Sweetheart-Floor-length-Chiffon-Bridesmaid-Dress_p194140.html?pos=ultimately_buy_2
    Thanks for coming to our website and hope you can enjoy your shopping here.

    By Candy Feb 08, 2013 Was this answer helpful? (0) (0)

  • Can you please tell me what the colour of this dress in the photo?

    Also could you please send me a photo of the ocean blue colour? Thank you

    By Makayla Feb 02, 2013

    Please be kindly noted that the color is not from our color chart but it is very close to royal blue.
    Thank you for shopping with us:)

    By Smile Feb 04, 2013 Was this answer helpful? (0) (0)

  • Strap alteration options

    Hello, I would love to buy this dress for my sisters wedding, I am just wondering if I could organise some shoe string straps to go with the dress, preferably detachable ones.

    Kind regards,

    Natasha
    tashsplash79@gmail.com

    By Natasha Harris Jan 20, 2013

    Please be kindly noted that strap cannot be added to the dress. In addition, you can buy fabric on our site to add a strap.
    Thank you for shopping on our site.:)

    By Smile Jan 20, 2013 Was this answer helpful? (1) (0)

  • Hi, I would like to order a UK size 10 and 12. What size would these be in your charts? Thanks

    Hi, I would like to order a UK size 10 and 12. What size would these be in your charts? Thanks

    By Emily Oct 16, 2012

    Our size standard is different from your normal size standard. So it's highly suggested that you do the measurement firstly according to our measuring guide and then choose the size according to our size chart.

    Here is the way to measure bust, waist, hip and hollow to floor. Plz click:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3

    If the regular size cannot meet your measurements suitably, you can choose customer measurement for the dress. We will tailor the dress specially for you to your own measurements.

    Hope you enjoy your shopping here.:)

    By Smile Oct 16, 2012 Was this answer helpful? (0) (0)

  • Do you know when this colour shown in the picture will be available?

    why advertise the perfect dress and then not sell it?

    By Eleanor Oct 13, 2012

    Thanks for your question.
    It will not come back in stock in the near future. Sorry for any inconvenience caused. Please look over the additional colors we currently have on offer.
    Hope you enjoy shopping here.

    By Smile Oct 16, 2012 Was this answer helpful? (0) (1)

  • sky blue

    Sky blue is one of the options in the drop down box but when i go to the home page to see examples of the dresses made in that color the closest options to look at are 'light sky blue' and 'pool blue' Can you send me a photo of a dress made in the 'sky blue' so i can see how much darker it is then the 'light sky blue'. Its too hard to tell from the color examples and i need a good idea of how they look together because the dresses are for bridesmaid dresses.
    Thank you

    By rana Oct 09, 2012

    Please refer to the following link for sky blue color:
    http://www.lightinthebox.com/Chiffon-Sheath--Column-One-Shoulder-Sweep-Train-Evening-Dress-inspired-by-Lara-Spencer-at-Emmy-Awards--FSD0344-_p67942.html
    Thank you for shopping with us. :)

    By Smile Oct 10, 2012 Was this answer helpful? (0) (0)

  • How do I order the dress so that the length will hit ABOVE the knee instead of below?

    I plan on odering this dress for my bridesmaids, but I would like the length to be just above the knee instead of below, do I need to order custom measurements? How do I specify the length to be above the knee?

    By Adrianne Aug 27, 2012

    Thanks for your inquiry, you can choose "Custom measurements" and then after placed the order, you can submit a ticket to aftersales to tell them your requirements, to contact the aftersales, plz do as the following says :
    1. Please log in your account first and click “My Orders”
    2. then click your order number
    3. please scroll down the page, you will see the link "Resolve a payment issue" and you can submit a request explaining your needs after click the link. A customer service representative will respond to you within one working day.


    By Smile Aug 27, 2012 Was this answer helpful? (0) (0)

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