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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • I want to order the dress in chiffon mother of bride dress it not giveing me the right size

    can you please help to order or let me know if dress is still avaibale

    By Lal Jun 17, 2015

    Our size chart may be a little bit different from your local standard. You can find measuring guide and size chart in product details. Please follow the guide and chart to determine the best fitting size.
    We hope you enjoy shopping with us.

    By Tina Jun 18, 2015 Was this answer helpful? (0) (0)

  • helloooo

    I have seen the colours available in my size, is there any chance of getting this dress made in a colour not listed under my size?

    By kim May 02, 2015

    Only the options on drop down list are available for this dress now. Other colors can't be customized.
    We will appreciate your understanding in this matter.
    Thank you for shopping with us.

    By Vivien May 03, 2015 Was this answer helpful? (0) (0)

  • How to check Custom Size?

    Hi, I am unable to select custom size for this dress. May I know how should I go about providing custom measurement for this dress?

    By Amily Mar 26, 2015

    Sorry, this dress is not available for custom measurements due to its design.
    Please look over other similar ones that we do offer such service.
    Thank you for shopping with us.

    By Vivien Mar 26, 2015 Was this answer helpful? (0) (0)

  • My neice's wedding is on December13th.

    If I order today will the dress arrive prior to this date?

    By Carol Nov 20, 2014

    Tailoring will take 7-9 business days. Delivery takes 3-8 business days depending on the shipping method you pay for.
    Please select the expedited shipping so that you can get the dress on time:)
    Hope you enjoy shopping here with us.

    By Bo Nov 20, 2014 Was this answer helpful? (0) (1)

  • I want to order this in custom size but it is not giving me the option too,

    Yet on the Reviews some people got it custom made .....??????!

    By Melissa Jul 09, 2014

    Sorry, this dress is not available for custom size due to its design. Please look over other similar ones that we do offer such service. Thank you for shopping with us.

    By Bo Jul 09, 2014 Was this answer helpful? (0) (0)

  • Hi I dont see option for giving measurements

    I want to order the dress but dont see the option to give measurements so that the dress may be made to size. Do you have this option?

    By sandy Jun 29, 2014

    Sorry, this dress is not available for custom size due to its design. Please look over other similar ones that we do offer such service. Thank you for shopping with us.

    By Bo Jun 29, 2014 Was this answer helpful? (0) (0)

  • Would you be able to make this dress in 100% polyester ?

    Would you be able to make this dress in 100% polyester ?

    Thanks,
    Melissa

    By Melissa Jun 14, 2014

    Please kindly understand it that all of the dresses are made according to the picture on our website. No change of the design,material,length,sleeves or embellishment can be made due to this reason. If this dress can't meet your satisfaction, please narrow down the research and find your favorite on our website. Hope you enjoy shopping here with us.

    By Bo Jun 16, 2014 Was this answer helpful? (0) (0)

  • can I take to seamtress tp remove the flower,

    dress is beautiful but flower very tacky in my opinion

    By karen May 15, 2014

    Please kindly understand that the dress will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.

    But you can take it to a seamtress to remove the flower.
    Thank you for shopping with us.

    By Bo May 15, 2014 Was this answer helpful? (0) (0)

  • The time to tailor the dress does not show anywhere.

    I have 6 weeks until I need the dress. Will it arrive in time. This will be a custom fit dress.

    By Karna Apr 27, 2014

    Tailoring & Handling Time: 12-14 business days
    Shipping Time (Expedited): 3-5 business days
    Such information is just under the selecting box. If you order now, it should arrive at you in time.
    Hope you enjoy shopping here with us.

    By Dale Apr 27, 2014 Was this answer helpful? (0) (0)

  • Lovee

    Will I be able to replace the flower is it removable

    By AC Jan 08, 2014

    The flower is sewn on the dress and not removable.
    Thanks for your inquiry.

    By Dale Jan 08, 2014 Was this answer helpful? (0) (0)

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