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  • Does LightInTheBox have plans to add more fee-based customization

    Does LightInTheBox have plans to add more fee-based customization to it's custom made dresses? For example, I wish to order this dress without the beading and would be willing to pay an extra fee i.e. $20 for such customization.

    By Tam Aug 15, 2016

    Reply(1)

    Please input your reply.

    No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    By Smile Nov 15, 2012 Was this answer helpful? (0) (0)

  • I am interesting in the fabric of this dress. Is it poliester chiffon? or good quality chiffon?

    On the zoom picture, fabric look like net. So I am interesting wuld it be good enought for wedding dress?

    By Kristina Aug 15, 2016

    Reply(1)

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    Thank you for inquiry. This dress is made of good quality chiffon which is good enough as a wedding dress and chiffon is half sheer fabric that is why it looks like a net. Hope you enjoy shopping with us!

    By Smile Sep 28, 2012 Was this answer helpful? (0) (0)

  • returning

    having trouble returning dress cant find/enter returns keep going to my order...and get stuck please help

    By lynn Aug 15, 2016

    Reply(1)

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    Dear lynn,
    We sincerely apologize for the problems you've encountered with our product, and would like to help make things right. So that we may address this matter quickly and conveniently, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

    By Smile Jul 08, 2012 Was this answer helpful? (0) (0)

  • I would like to see this dress in ruby. Can you provide a link, as you did for another writer?

    My daughter has asked me to make a decision quickly so other members of the wedding party can follow my lead. Please respond as soon as you can!

    By Paula Aug 15, 2016

    Reply(1)

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    Dear Paula,
    You may refer the color of Ruby from below link for your reference that the fabric is also Chiffon:
    http://www.lightinthebox.com/A-line-V-neck-Floor-length-Chiffon-Mother-of-the-Bride-Dress_p172698.html
    Please click the following link for further information about the dress color, and then choose "Color Chart".
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Thank you for shopping with us:

    By Smile Jul 08, 2012 Was this answer helpful? (0) (0)

  • Can I see this dress online in Ivory or taupe?

    Can I see this dress in Taupe or Ivory and also pink?

    By Lorraine Muller Aug 15, 2016

    Reply(1)

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    Dear Lorraine Muller,
    You can refer to the color of this dress in write by the link:http://www.lightinthebox.com/A-line-Square-Floor-length-Chiffon-Mother-of-the-Bride-Dress_p189407.html, and in pearl pink by the link :http://www.lightinthebox.com/A-line-V-neck-Sweep--Brush-Train-Chiffon-Mother-of-the-Bride-Dress_p188480.html, and in blushing pink by the link:http://www.lightinthebox.com/Trumpet--Mermaid-V-neck-Floor-length-Chiffon-Mother-of-the-Bride-Dress-With-A-Wrap_p49607.html
    You can also click the following link for further information about the dress color, and then choose "Color Chart".
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

    By Smile May 20, 2012 Was this answer helpful? (0) (0)

  • I would like t see a picture of this in Champagne and Ivory. How long does it take to get the dress

    What color is the beading on the two colors I asked about?

    By Lorraine Aug 15, 2016

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  • What color is the beading if choosing the chiffon Mother of the Bride Dress in Black

    Is there any possible way to send a sample picture of this dress in black so that I can view the beading on it?

    By Debby Aug 15, 2016

    Reply(1)

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    Dear Debby,
    The beadings color would close to black and match the dress in black, if you order the dress in black. Hope you enjoy your shopping here:

    By Smile Apr 24, 2012 Was this answer helpful? (0) (0)

  • What colour is regency please?

    If I order this dress and it is not suitable can I return it and get a full refund?

    By Lesley Watson Aug 15, 2016

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  • can the low neckline be altered or better yet, an underlay be attached?

    can the low neckline be altered or better yet, an underlay be attached?

    By nikki Aug 15, 2016

    Reply(1)

    Please input your reply.

    Dear nikki,
    No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    By Smile Apr 06, 2012 Was this answer helpful? (0) (0)

  • i would like to only change the neck line I dont want my cleavage showing would i be able to change

    i would like to change the neck line i want everything the same except the neck line i dont want to show any clevage

    By zainab adam Aug 15, 2016

    Reply(0)

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