Q&A for A-line Princess V-neck Knee-length Chiffon Bridesmaid Dress

All | Faqs | Product description | Shipping or Payment | Customer service issue
If I order 4 black dresses and 3 red dresses will I receive them by April, my wedding is may 4th.

I plan on ordering the dresses feb 23rd, I will be providing the measurements for each bride along with the size choice.

By Sonyia Feb 13, 2013

Thanks for your inquiry. It takes about 19-24 business days via expedited shipping after payment confirmed for you to get the dress. Thanks for coming to our website and hope you can enjoy your shopping here.

By Candy Feb 13, 2013 Was this answer helpful? (0) (0)
adjusting length of the skirt

Is it possible to adjust the length of the skirt about 1cm longer if I order as maid to order?
I am 155cm tall.

By HP Feb 06, 2013

No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
Thank you for shopping with us:)

By Smile Feb 06, 2013 Was this answer helpful? (0) (0)
I HAVE BEEN TRYING TO ORDER A DRESS THIS SITE WONT EXCEPT MY VISA OR MASTERCARD

AND THEY BOTH ARE GOOD CARDS IS THERE A PROBLEM WITH THE SITE

By VERONICA Jan 19, 2013

Thank you for your inquiry.
Please make sure if your billing address is same as shipping. And for more detailed answer, please come to our "Live Chat" at the top right side of the homepage.

By Joy Jan 20, 2013 Was this answer helpful? (0) (0)
I want to have this as my bridsmaid dress what is the color of the dress that is shown in the pic??

Want to order this dress in the color that is shown in the picture. could you tell me the the color of the dress in the photo so all my bridesmaids could get the same one! thanks

By samantha Jun 24, 2012

Dear Samantha,
Shown color is grape.
Hope you enjoy your shopping here :)

By Smile Jun 26, 2012 Was this answer helpful? (0) (0)
Is it possible to have a waist length jacket made to match this dress?

My daughter llikes this dress, however doesn't like her arms bare. Is it possible to order extra fabric to hava a shrug style jacket made. Or can one be made along with the dress order?

By Kim Mullin Mar 14, 2012

Dear Kim Mullin,
We do offer a lot of wraps options for you to choose based on your preference, and here is the link:
http://www.lightinthebox.com/c/wraps_4677

By Smile Mar 15, 2012 Was this answer helpful? (0) (0)
Fabric swatch

Hi:
I'm ordering this for my bridesmaid in watermelon, I'm going to have it shipped directly to here, can you send me a small swatch of the watermelon fabric so I can show it to my florist?

Thank you

By Karen Shapiro Mar 02, 2012

Dear Karen Shapiro,
If you want to buy some samples, you may refer to the following link to order the fabric and color that you prefer.
http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html
And here is the link for all the swatches we have on offer:
http://www.lightinthebox.com/c/swatches_3927

By Smile Mar 05, 2012 Was this answer helpful? (0) (0)
delivery

I recently purchased this item and note that shipping date is 23/1/2012. This item is needed for the 11/2/2012. Would it be possible to ship this item early so that it arrives on time. We are willing to pay any extra shipping costs.

Regards

Jimb9128

By JIm Brown Jan 13, 2012

Dear Jim Brown,
Unfortunately we cannot rush orders for our made-to-order dresses, since we receive and process many orders on a daily basis and cannot risk compromising quality. But if the shipping date is 23/1/2012, it should arrive before 11/2/2012. Thanks for shopping with us:)

By Smile Jan 15, 2012 Was this answer helpful? (0) (0)
What is the difference between the gold and chapagne colors in the chiffon fabrics?

What is the difference between the gold and chapagne colors in the chiffon fabrics?

By Vicky Dec 26, 2011

Dear Vicky,
The gold is a little bit darker than champange. Please click the following link for further information about the dress color, and then choose "Color Chart".
http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

By Smile Dec 26, 2011 Was this answer helpful? (1) (0)
Is the sash shown on the dress attached or can it be removed?

The dress in the photo shows a sash with long ties. Is it separate and can be removed or is it part of the dress and not removable?

By Cindy Oct 23, 2011

Dear Cindy,
It is not separate and cannot be removed. Thanks for shopping with us:)

By Smile Oct 24, 2011 Was this answer helpful? (1) (1)
Reinigung und Pflege

Sehr geehrte Damen und Herren!
Wie muß ich dieses Kleid behandeln? Muß ich es chemisch reinigen lassen, oder kann ich es selbst waschen?

By Susanne Denkert Jun 28, 2012

Liebe(r) Susanne Denkert,
Bringen Sie bitte das Kleid am Besten zur chemischen Reinigung. Vielen Dank für Ihr Interesse an diesem Artikel. Genießen Sie Ihren Einkauf bei uns!
MfG

By Emma Jun 28, 2012 Was this answer helpful? (0) (0)