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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Can this dress be made for a junior bridesmaid if I order it as a custom made dress?

    The child is 9 years old.

    Many thanks

    By Cousteau Jan 29, 2014

    If custom measurements could fit her well, we can make it for your girl.
    Hope you enjoy shopping here with us.

    By Dale Jan 30, 2014 Was this answer helpful? (0) (0)

  • Colour swatch

    Hi,
    I wanted to order this dress x5 A-line V-neck Sleeveless Knee-length Chiffon Bridesmaid/Wedding Party Dress #00024126 for bridesmaids but they all need to be different shades of autumn. The photo only shows one colour...is it possible to ask your factory to send me some colour swatches of the other autumnal shades this dress is available in? Thank you and best regards, Kate

    By Kate Jan 19, 2014

    This is our color chart:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1

    You can buy swatch on this link:
    http://www.lightinthebox.com/8-Piece-Fabric-Swatch-for-Dresses_p33996.html
    Thank you for shopping with us.

    By Dale Jan 19, 2014 Was this answer helpful? (0) (0)

  • If I were to place my order for this dress tonight would I be able to have it delivered by 11/29/13?

    Do you have next day delivery options?

    By Angela Nov 25, 2013

    We don't have next day delivery option now. Sorry that it won't arrive at you by Nov 29. Thank you for shopping with us:)

    By Dale Nov 25, 2013 Was this answer helpful? (0) (0)

  • How much is it to ship to Ireland? Are there more fees added on?

    Hi,

    How much is it to ship to Ireland? Are there more fees added on?

    Thanks,

    Lisa

    By Lisa Oct 04, 2013

    We do promotion on the shipping fee from time to time. Please add the items to your shopping cart, and click the green button "Proceed to Checkout". You will find the shipping cost with the discount offered for your order in the Order Information page. Thank you for shopping with us:)

    By Dale Oct 06, 2013 Was this answer helpful? (0) (0)

  • Can the ribbons be removed ?

    Can I remove the ribbons on the dress by simply taking out the stitches ? Thanks.

    By Grace Jun 14, 2013

    No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    By Smile Jun 16, 2013 Was this answer helpful? (0) (0)

  • Can you get this dress in a gun metal Grey or Slate grey?

    Can you get this dress in a gun metal Grey or Slate grey?

    By Laura Jun 12, 2013

    Thank you for your inquiry. Please check if the silver color of this dress can meet your needs:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Hope you enjoy shopping here with us:)

    By Dale Jun 12, 2013 Was this answer helpful? (0) (1)

  • would i be able to buy additional fabric to create sleeves for this dress?

    i need to add sleeves for this dress, and i was wondering if i can get/ buy them from you so it will match the exact material and color?
    thank you!

    By Shira Jun 08, 2013

    Please be kindly noted that we don't have fabric on our site.
    Thank you for shopping with us:)

    By Smile Jun 09, 2013 Was this answer helpful? (0) (0)

  • Can this dress be made in a wine color?

    Can this dress be made in a wine color?

    By Jummy May 21, 2013

    Only the options in the drop down menu are available for this dress now. We are sorry that we can't custom other colors which are not on the list for it. Please refer to the following link to check out the color chart for more details:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Thank you for shopping with us:)

    By Dale May 21, 2013 Was this answer helpful? (0) (0)

  • Can this dress me made floor length as well as a different colour along the waistline?

    There are 4 bridesmaids and one prefers a floor lenghth design, if possible.

    By Rose Apr 01, 2013

    Please kindly understand it that all of the dresses are made according to the picture on our website. No change of the design,material,length,sleeves or embellishment can be made due to this reason. If this dress can't meet your satisfaction, please narrow down the research and find your favorite on our website. Hope you enjoy shopping here with us:)

    By Dale Apr 01, 2013 Was this answer helpful? (0) (0)

  • sizing

    Do you charge extra to get exact measurements?
    With this style of dress, does the hip size make a difference, my waist is 29.5 but my hip size is 43.

    By Amanda Lee Mar 27, 2013

    For custom measurements, only an extra of US$29.39 is charged. You can click the square before "custom measurements" to check the price difference. Hope you enjoy shopping here with us:)

    By Dale Mar 27, 2013 Was this answer helpful? (0) (0)

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