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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • sizzing

    My daughter is not a general size she is Chest 30" Waist 32 1/2" hip 32 1/2 " height 45 " would it be possible for it to be custom made?

    By eddie bessant Jan 10, 2014

    This dress is not available in custom size due to the design.
    Sorry for inconvenience caused.

    By Dale Jan 12, 2014 Was this answer helpful? (0) (0)

  • Fabric sample

    Is there a way I can get a sample of the material and color.

    By Deanna Aug 22, 2013

    You may buy the swatch on this link:
    http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Fabric-by-the-1-2-Yard_p89119.html
    Thank you for shopping with us:)

    By Dale Aug 22, 2013 Was this answer helpful? (0) (0)

  • Question about tailoring

    Hi I would like to order this dress for my daughter however she is short and would need it custom made. I do not see the option for that when selecting size.
    Her measurements are as follows:
    bust: 24 1/2
    waist: 23
    hip: 28
    hollow: 40 1/2
    height:50

    I would need this in Ruby by Dec. 1
    Is that possible?
    Thank you,
    Stacey
    (843) 599-0123

    By Stacey Maxey Aug 11, 2013

    Sorry, this dress is not available for custom size due to its design. In your case, I suggest you order the size which can meet her biggest measurement so that you can alter the other parts when it is delivered. Girls grow fast. It's better bigger than smaller, right?

    If you order now, you'll receive it within one month. Hope you enjoy shopping here with us:)

    By Dale Aug 11, 2013 Was this answer helpful? (0) (0)

    Thanks for your inquiry. J 8 is okay for your girl. It takes 2-3 weeks to reach you after payment confirmed via expedited shipping, including 7-9 business days for tailoring and 3-5 business days for delivering. Wish you enjoy your shopping here:)

    By Amy Aug 11, 2013 Was this answer helpful? (0) (0)

  • How fast can I get a dress that needs custom sizing, I'm in New York City.

    I want a dress for a wedding for my 12 Year old granddaughter, who needs slightly wider on top of dress.

    By Yvette Aguirre Apr 19, 2013

    Please be kindly noted that we will need a tailoring period of 7-9 working days and shipping time of 3-8 days.
    Thank you for shopping with us:)

    By Smile Apr 21, 2013 Was this answer helpful? (0) (0)

  • Sizing

    Hello,

    I see the measurements and the information for the model, but how does that correspond with age sizes. My niece is 8 years old and is a regular size 8, are these sized the same as children's dresses? How old is the model, who is shown wearing a size J8. Thanks! Kristy

    By KristyT Apr 18, 2013

    Please kindly understand that the size is not correspond with ages. 6 year girl may wear a J8. Customers are required to measure the bust, waist, hips and hollow to floor size first before choosing the size. Please refer to the measuring guide as follow. Hope you enjoy shopping with us:)
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3

    By Dale Apr 18, 2013 Was this answer helpful? (0) (0)

  • Can this dress be made in Chiffon?

    I need this style in chiffon fabric, in Royal Blue. Is this possible? If so how do I submit the option.

    By Rachel Feb 26, 2013

    Thanks for your question.
    Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.
    If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
    Hope you enjoy shopping here.

    By Smiley Feb 27, 2013 Was this answer helpful? (0) (0)

  • dress colour

    hi was just wondering could you send me pictures of the dress in adark purple and pink please

    By charlene Jul 08, 2012

    Dear charlene,
    The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1

    By Smile Jul 08, 2012 Was this answer helpful? (0) (0)

  • I need four of these dresses

    They will need to be altered to 3 of the 4 girls. Will you do the alterations?

    By GLenda Jul 07, 2012

    Dear GLenda,
    It’s usually best to go with the size matching your largest measurement (bust, waist or hip), and to round up if you’re between sizes. This will leave extra room for movement and alterations if needed. See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
    Thank you for shopping with us:)

    By Smile Jul 08, 2012 Was this answer helpful? (0) (0)

  • I have a junior bridesmaid who is between sizes j10 and j12. is the j12 much bigger than the 10?

    Her waist measures 66cm, her bust 72cm. The wedding is in less than three months- would it be best to go with the j12 or will the j10 fit better?

    Many thanks.

    By Harriet Glenn Jun 18, 2012

    Dear Harriet Glenn,
    Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.

    By Smile Jun 18, 2012 Was this answer helpful? (0) (0)

  • Can this dress be made to custom size?

    I have a junior bridesmaid that is slightly larger than the size guide for a J16. Can this dress be made to a larger size?

    By Krisi W Mar 28, 2012

    Dear Krisi W,
    We are sorry that this dress is not available in plus sizes and custom sizes due to its design. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best. It’s usually best to go with the size matching your largest measurement (bust, waist or hip), and to round up if you’re between sizes. This will leave extra room for movement and alterations if needed.

    By Smile Mar 28, 2012 Was this answer helpful? (0) (0)

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