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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • Extra Material

    If I purchased two of these dresses would it be possible to also purchase and extra yard of material so I can have a short sleeve made?

    Please let me know.

    Thanks.

    by Nancy Mar 21, 2017

    Reply(1)

    Please input your reply.

    for extra fabric, please contact customer service while ordering
    Please kindly understand that the dress details will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us.

    by Lucia Mar 21, 2017 Was this answer helpful? (0) (0)

  • Color Chart

    Hi,

    I was wondering what materials I should look at on the color chart for this dress. Satin and tulle??

    How do I order a custom size? I have a tall 9 year old girl so the standard measurements don't work. How much extra room should i add to her measurements?

    Is this dress available in light gray as well as silver or just silver?

    Thanks,
    Nancy

    by nancy Mar 21, 2017

    Reply(1)

    Please input your reply.

    Look for satin
    Only the colors listed on the menu are available
    Custom size is not available for flower girl dresses now. We recommend that you order the size that can meet her biggest measurement and make necessary alterations after delivery. But please kindly understand that alteration fee is incurred by you.
    We hope you enjoy shopping here with us."

    by Lucia Mar 21, 2017 Was this answer helpful? (0) (0)

  • Fabric

    Can the tulle fabric be changed to one that has glitter in it?

    by Kelly Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please kindly understand that the dress details will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us.

    by Vivien Aug 10, 2015 Was this answer helpful? (0) (0)

  • Hi i like to order custom made but cant find the button that leads to custom made. Pls advise.

    A-line Bateau Floor-length Satin Flower Girl Dress #00174296.

    by CK Aug 15, 2016

    Reply(1)

    Please input your reply.

    Sorry, this dress is not available for custom measurements due to its design. Please look over other similar ones that we do offer such service.
    Thank you for shopping with us.

    by Haley Feb 27, 2015 Was this answer helpful? (0) (0)

  • Is this dress made custom size to my measurements when it is ordered in a color other than ivory?

    I am looking to get 2 of these dresses as flower girl dresses - I am wondering what the difference is from ivory to white - I am trying to match the brides dress which looks white, but supposedly is not a true white - trying to figure out which one to order. I also am finding that I will have to at least get the length made shorter to get the chest and waist measurements to fit - do you adjust the length of this dress at all?

    by Julie Aug 15, 2016

    Reply(1)

    Please input your reply.

    This is a color chart for your reference:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1

    It's not available in custom measurement service due to the design. Please choose size based on the girl's meausrement by referring to our size chart in the middle of web page.
    Thank you for shopping with us.

    by Dale Apr 09, 2014 Was this answer helpful? (0) (0)

  • I need the dress for the beginning of June and live in Britain will it arrive in time if i order now

    I need the dress for the beginning of June and live in Britain. Will it arrive in time if i order by the beginning of May?

    by Joanne bowman Aug 15, 2016

    Reply(1)

    Please input your reply.

    We need 7-9 business days to tailor this dress. If you order at the beginning of May and pay for expedited shipping, you may receive the order by the end of May. Hope you enjoy shopping here with us:

    by Dale Apr 30, 2013 Was this answer helpful? (0) (0)

  • measurements and postage

    hi
    my 9yr old daghter is recieving her communion in June. she is very petite and according to my measurements will take a size 4. when will I need to order this dress for me to get it on time.
    I also want to know will she need to wear a ring for the skirt?

    by nudiblues Aug 15, 2016

    Reply(1)

    Please input your reply.

    The style of this dress is a-line and it is fully lined, she doesn't need to wear a slip with this dress. But if you do want to make it fuller, the following slip is recommended:
    http://www.lightinthebox.com/flower-girl-taffeta-a-line-full-gown-2-tier-floor-length-slip-style-wedding-petticoats_p229151.html

    We need 7-9 business days to tailor this dress. As for shipping time, if you pay for expedited, it will take 3-5 business days and if you pay for standard, it will take 6-8 business days. Hope you enjoy shopping here with us:

    by Dale Apr 08, 2013 Was this answer helpful? (0) (0)

  • Is shipping included in price or how much to england as standard delivery.

    I need the dress for June 2013 would I recieve it in time?

    by paula fields Aug 15, 2016

    Reply(1)

    Please input your reply.

    The shipping fee is not included in the price. Please add the items to your shopping cart, and click the green button "Proceed to Checkout". You will find the shipping cost with the discount offered for your order in the Order Information page.

    We need 11-13 business days to tailor this dress. If you order now, you may receive the order before June. Hope you enjoy shopping here with us:

    by Dale Mar 20, 2013 Was this answer helpful? (0) (0)

  • A-line Bateau Floor-length Satin Flower Girl Dress - can I order this dress in a T-length?

    Also, can it be tailored to all her actual measurements instead of just picking the closest size?

    by Jill Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thanks for your question.
    Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.
    If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
    Hope you enjoy shopping here.

    by Smiley Feb 25, 2013 Was this answer helpful? (0) (0)

  • Can this dress be ordered a little shorter (not floor length)

    My daughter would like this dress to not be floor length, can we order it a couple inches shorter?

    by Amanda Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thank you for your inquiry.
    So sorry for the trouble, we are afraid we can't do customer size for this dress.
    Hope you enjoy your shopping with Lightinthebox.
    Best Regards!

    by Phoebe Feb 04, 2013 Was this answer helpful? (0) (0)

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