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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Is there a way for me to see this dress in other color choices on your website?

    I would love to see this dress in other colors. Is there any way that I can do that? IT's very difficult to envision. Thank you!

    By Ruth May 29, 2014

    Sorry, the pictures shown on our website are all we have now. We will improve our service in the future to provide more information for you. You can refer to the following link to check out the color chart for more details:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Thank you for shopping with us.

    By Bo May 30, 2014 Was this answer helpful? (0) (0)

  • can you change the meterial to satin??

    and if you changed it , is it take more time ?? and how longe ??

    By dina ashour May 26, 2014

    Please kindly understand it that all of the dresses are made according to the picture on our website. No change of the design,material,length,sleeves or embellishment can be made due to this reason. If this dress can't meet your satisfaction, please narrow down the research and find your favorite on our website. Hope you enjoy shopping here with us.

    By Bo May 26, 2014 Was this answer helpful? (0) (0)

  • If this dress is ordered in white, what do the beads look like on the sleeve?

    It's difficult to see if there is color in the beading as it's pictured on a dark color. Will there be dark beads on the white dress?

    By Judy Aug 18, 2013

    Beading color will be as pictured no matter which color dress you order.
    Thank you for shopping with us:)

    By Dale Aug 18, 2013 Was this answer helpful? (0) (1)

  • I adore this dress but would like it without the train - is this possible?

    I will be ordering custom sizes anyway.

    By Lesley Aug 17, 2013

    Sorry, but this dress can't be made without the train. Thank you for shopping with us:)

    By Dale Aug 19, 2013 Was this answer helpful? (0) (0)

  • Boning and bra cups...

    Is this dress made with boning and/or bra cups/underwire?

    By SD GAL Aug 01, 2013

    Yes, this dress has boning and built-in bra. Hope you enjoy shopping here with us:)

    By Dale Aug 01, 2013 Was this answer helpful? (0) (0)

  • If I order and pay for this dress on 2nd August, expedited delivery, custom measurements -

    When would it hopefully be delivered please

    By Noreen Jul 30, 2013

    Tailoring will take 7-9 business days. Expedited shipping takes 3-5 business days.
    Thank you for shopping with us:)

    By Dale Jul 30, 2013 Was this answer helpful? (0) (0)

  • Ordered this dress

    Please let me know before you start making this dress do I need to give you shoulder to waist measurement and length. Please answer my previous question. Thanks Maria

    By Maria Jul 09, 2013

    If you order it in custom size and want to offer extra measurements, please provide the information to our customer service.

    Here is a link about how to contact customer service:
    http://www.lightinthebox.com/knowledge-base/c1192/a2974.html
    Hope you enjoy shopping here with us:)

    By Dale Jul 09, 2013 Was this answer helpful? (0) (0)

  • If this dress is ordered in BLACK, what color would the beading and sequins be?

    If this dress is ordered in BLACK, what color would the beading and sequins be?

    By Jo Jun 13, 2013

    Beading color will be as pictured no matter which color dress you order. Thank you for shopping with us:)

    By Dale Jun 13, 2013 Was this answer helpful? (0) (0)

  • Hope this dress is available in July

    Want to order this dress for my sons wedding in September. Will order in July. Just wanted to know if it will be available. Willing to pay for it now and order late July. Thank You Maria

    By Maria Jun 06, 2013

    It's popular so we can't assure you it will still be available in July. If you do like it, we suggest you order it as soon as possible. Thank you for shopping with us:)

    By Dale Jun 06, 2013 Was this answer helpful? (0) (0)

  • I was wondering if this dress could be made without the train?

    Can this dress be made without the train?

    By Tracie Apr 30, 2013

    Please kindly understand it that all of the dresses are made according to the picture on our website. No change of the design,material,length,sleeves or embellishment can be made due to this reason. If this dress can't meet your satisfaction, please narrow down the research and find your favorite on our website. Hope you enjoy shopping here with us:)

    By Dale Apr 30, 2013 Was this answer helpful? (0) (0)

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