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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Sizing

    If I order the A-line Bateau Knee-Length Cocktail dress and I lose some weight before I wear it, will I be able to have it altered by a local seamstress?

    By PacificaGrl Jun 20, 2014

    Please kindly understand it that all of the dresses are made according to the picture on our website. No change of the design,material,length,sleeves or embellishment can be made due to this reason. If this dress can't meet your satisfaction, please narrow down the research and find your favorite on our website. Hope you enjoy shopping here with us.

    By Bo Jun 22, 2014 Was this answer helpful? (0) (0)

  • size for me

    my bust measurement is 37-38inches and my waist is 31-32 inches and my hips is 38 inches. What size do I need to order? I would like the blushing pink, do you have in stock?

    By sELINAREX Oct 13, 2013

    According to your measurements, size 12 may fit you better. If you order blushing pink, the dress needs to be made from scratch. Tailoring will take 7-9 business days. Delivery takes 3-8 business days depending on the payment method you pay for. Hope you enjoy shopping here with us:)

    By Dale Oct 13, 2013 Was this answer helpful? (0) (0)

  • This dress has a lot of colors to choose from but how can I see the different colors?

    I thought if I picked a color it would change on the screen but it doesn't.

    By Annette Mar 21, 2013

    Only the options in the drop down menu are available for this dress now. Please refer to the following link to check out the color chart for more details:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Hope you enjoy shopping here with us:)

    By Dale Mar 21, 2013 Was this answer helpful? (1) (0)

  • I wish to know if I can buy this dress with beadsi nstead of pleats?

    How much do I need to pay extra?
    How much will the shippment to Israel cost?
    can I buy this dress in more than 1 day 10 hours? Still need my measurements taken.
    Waiting your reply.
    Thank you,
    Hadar.

    By Hadar Jan 27, 2013

    Thanks for your question.
    Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.
    Please understand that every country has different policies regarding this and that we cannot predict or control this charge. We may suggest you to contact your local post office or shipping carrier to check the information in detail.

    Because shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
    You can calculate the cost by following these steps:
    1. Add the item you want to your shopping cart.
    2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
    3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.
    We offer different promotions during different periods, so the listed price may change from time to time.
    Hope you enjoy shopping here.

    By Smiley Jan 28, 2013 Was this answer helpful? (0) (0)

  • Free shipping to Mumbai India

    Free shipping to mumbai, India. with in how many days
    terms of payment COD basic.

    By Daisy Dec 31, 2012

    Thanks for your question.
    Please kindly see that we do not offer free shipping for that item.
    Hope you enjoy shopping here.

    By Smiley Dec 31, 2012 Was this answer helpful? (0) (0)

  • Jewelry

    What jewelry for a ballet opening veiwing would you recommend. I like White medals

    By Heather Nov 30, 2012

    Thanks for your inquiry. For the white jewelry, please log in this link and take for your reference:
    http://www.lightinthebox.com/index.phpmain_page=advanced_search_result&inc_subcat=1&search_in_description=0&keyword=white++Jewelry
    Thanks for coming to our website and hope you can enjoy your shopping here :).

    By candy Nov 30, 2012 Was this answer helpful? (0) (0)

  • I am looking to order this dress in sage. Do you have any matching jackets available?

    Also does it have a sewn in bra? Thanks.

    By Julie Nov 03, 2012

    Thanks for your question.
    Please kindly know that the dress comes with a built-in bra.
    As for the jacket, please look over this one:
    http://www.lightinthebox.com/Half-Sleeves-Organza-Bridal-Jacket--Wedding-Wrap--118952-_p170362.html
    Hope you enjoy shopping here.

    By Smile Nov 04, 2012 Was this answer helpful? (0) (0)

  • I like this dress but can I ask for pearls instead of the beads shown in the picture?

    I don't need to have beads on the back, instead back can be plain but would love to have pearls instead on the front.

    By Jas Antoney Oct 13, 2012

    Thanks for your question.
    Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
    Hope you enjoy shopping here.

    By Smile Oct 16, 2012 Was this answer helpful? (0) (0)

  • Can you please advise if I can get extra 1/2 mtr of material if I ordered the dress? Thank You Wendy

    I would like to purchase extra material for this dress to have sleeves put in it or do you do them with sleeves Thank You Wendy

    By Wendy Smith Oct 11, 2012

    Please check the link for extra fabric:
    http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Fabric-by-the-1-2-Yard_p89119.html
    Hope you enjoy your shopping here. :)

    By Smile Oct 12, 2012 Was this answer helpful? (1) (0)

  • what is the color the model is wearing

    Please tell me the color of the dress the model is wearing?

    By Aurea Oct 04, 2012

    Thank you for your inquiry. The shown color of this dress is dark green. Hope you enjoy your shopping here.

    By Smile Oct 04, 2012 Was this answer helpful? (0) (0)

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