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LightInTheBox.com ships worldwide to nearly every country across the globe.

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Customer Q&A

  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • custom made

    I it possible to have this dress custom made? I would love to have the dress just below the knee and in a size L

    By MB Mar 29, 2013

    Please be kindly noted that it is only available in the listed sizes and cannot be made in custom size.
    Thank you for shopping with us:)

    By Smile Mar 31, 2013 Was this answer helpful? (0) (0)

  • want to ordering a white dress

    I like a white dress but it only has a black one in the cart. Can you make a white for me? or black is all what you have?

    By Jinny Mar 28, 2013

    Sorry, but white color is sold out now Only black color is available for this dress. Thank you for shopping with us:)

    By Dale Mar 28, 2013 Was this answer helpful? (0) (0)

  • My country is not listed in your shipping list of countries. How could I order in that case?

    I come from Republic of Kosovo, but it is not included in your list. Does it mean that I can't order anything because you do not ship them to my country? I am so much interested to order some dresses.

    By Susie Jan 01, 2013

    "Thanks for your inquiry. Our dresses are made to order, and we can make according to your size. If you would like to wear flats, it's OK and we can make for you. If you have other pre-sale issues, conveniently, please log in our live chat link and our pre-sale customer service will help you solve all the pres-ale question.
    https://server.iad.liveperson.net/hc/2383438/cmd=file&file=visitorWantsToChat&site=2383438&imageUrl=http://server.iad.liveperson.net/hcp/Gallery/ChatButton-Gallery/English/General/1a&referrer=http%3A//www.lightinthebox.com/suede-upper-stiletto-heel-ankle-boots-with-sequin-party-evening-shoes-more-colors-available_p223183.html
    Thanks for coming to our website and hope you can enjoy your shopping here.

    By Candy Jan 02, 2013 Was this answer helpful? (0) (0)

    "Thanks for your inquiry. If you have pre-sale issues, conveniently, please log in our live chat link and our pre-sale customer service will help you solve all the pres-ale question.
    https://server.iad.liveperson.net/hc/2383438/cmd=file&file=visitorWantsToChat&site=2383438&imageUrl=http://server.iad.liveperson.net/hcp/Gallery/ChatButton-Gallery/English/General/1a&referrer=http%3A//www.lightinthebox.com/suede-upper-stiletto-heel-ankle-boots-with-sequin-party-evening-shoes-more-colors-available_p223183.html
    Thanks for coming to our website and hope you can enjoy your shopping here.

    By Candy Jan 02, 2013 Was this answer helpful? (0) (0)

  • Do you have size L for this dress or only one size fits all which up to M?

    Attractive Lady Party Dress. (White in colour).

    By Agape Dec 08, 2012

    Thank you for your inquiry.
    This dress is one-size (Fits CN Size XS to M).
    Hope you can enjoy shopping here:)

    By Joy Dec 10, 2012 Was this answer helpful? (0) (0)

  • In the picture I believe the lady is wearing a necklace-does that come with the dress?

    I wish to wear this dress to my friends party and I love the necklace! So I just want to clear things up, ASAP! :D Thanks very much!

    #

    By Syd Oct 14, 2012

    Thanks for your inquiry. In the picture, the lady is wearing a necklace. But the necklace doesn't come with the dress. We have many beautiful necklace on our website. Conveniently, please log in the following link:
    http://www.lightinthebox.com/index.phpmain_page=advanced_search_result&inc_subcat=1&search_in_description=0&keyword=necklace.
    Hope you can enjoy your shopping here.

    By Smile Oct 16, 2012 Was this answer helpful? (2) (1)

  • This dress says one-size. Is this a one-size fit all, or how do I know if the dress will fit me?

    What are the measurements of the dress if it's a one-size fit all?

    By Linda Aug 20, 2012

    Thank you for your inquiry. The one size can cover the sizes from XS to M. You may check your measurement in the size chart. If your size is within XS to M. Then this dress will fit you just fine.

    By Smile Aug 20, 2012 Was this answer helpful? (1) (0)

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