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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • How do I custom order?

    I am unable to find the check box option for custom ordering. I need to order 3 dresses for my nieces and their measurements do not match any of the published child sizes. I cannot find a customer service phone number to call. How can I get these dresses the correct size???????

    by Shari Beck Aug 15, 2016

    Reply(1)

    Please input your reply.

    Custom size is not available for flower girl dresses now. We recommend that you order the size that can meet her biggest measurement and make necessary alterations after delivery. But please kindly understand that alteration fee is incurred by you.
    We hope you enjoy shopping here with us.

    by Alison Jul 19, 2015 Was this answer helpful? (0) (0)

  • are the dresses really long,

    my daughter measures at your dress size 3 but the hollow to hem measurements are much taller than her, does this dress normally need altered in length?

    by haley Aug 15, 2016

    Reply(1)

    Please input your reply.

    Sorry for confusion caused. This dress is ankle length style. If it is too long for your daughter, we are afraid you will need to alter the length. Thank you for shopping with us:

    by Dale Apr 24, 2013 Was this answer helpful? (0) (0)

  • Could you please advise whether the bodice of this dress is satin or organza?

    Could you please advise whether the bodice of this dress is satin or organza?

    by Katie Aug 15, 2016

    Reply(1)

    Please input your reply.

    The bodice fabric is mainly satin. Hope you enjoy shopping here with us:

    by Dale Apr 14, 2013 Was this answer helpful? (0) (0)

  • do you need a slip under this dress to make it full like in the picture

    i was just wondering how the dress looks so full in the picture does it require a slip under the dress

    by Lori Bloom Aug 15, 2016

    Reply(1)

    Please input your reply.

    If you want the dress to be full, the following petticoat is recommended:
    http://www.lightinthebox.com/flower-girl-taffeta-ball-gown-2-tier-floor-length-slip-style-wedding-petticoats_p229154.html
    Thank you for shopping with us:

    by Dale Apr 08, 2013 Was this answer helpful? (0) (0)

  • Please can this dress be made in lilac I will need three

    Ages 2, 6, and 9 if I order promptly wili
    they arrive by 6th April

    by Pam Kinsey Aug 15, 2016

    Reply(1)

    Please input your reply.

    Sorry, only white and ivory are available for this dress now : We need 16-19 business days to tail this dress. If you order now and pay for expedited shipping, you may receive the order by 6th April. Hope you enjoy shopping here with us:

    by dongxiaoyan Mar 04, 2013 Was this answer helpful? (0) (0)

  • can i custimise the size before i oreder

    i want to know if this will fit my duaghter because she has a small body and long legs

    by mary Aug 15, 2016

    Reply(1)

    Please input your reply.

    Dear mary,
    We are sorry that this dress is not available in plus sizes and custom sizes due to its design. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best. It’s usually best to go with the size matching your largest measurement bust, waist or hip, and to round up if you’re between sizes. This will leave extra room for movement and alterations if needed.

    by Smile Mar 13, 2012 Was this answer helpful? (0) (0)

  • ball gown

    would i need a special underskirt to create the fullness shown in the picture and if so, do you sell any?
    Is import tax payable in UK for everything ordered? thanks

    by julie hogan Aug 15, 2016

    Reply(0)

    Please input your reply.

  • Fast shipping

    When do items arrive?
    Products within 24 hours
    Please ship this week.
    I have to take a date up to 21 days in Korea.
    please please

    by 은경 정 Feb 16, 2017

    Reply(1)

    Please input your reply.

    The time depends on the processing time of the product and the shipping method you choose. Please check the processing time on the product page and plus the shipping time, which is 3-5 business days for expedited shipping, 6-8 business days for standard shipping, and 10-20 business days 14-28 calendar days for Super Saver Shipping.

    by hangyu Feb 16, 2017 Was this answer helpful? (0) (0)

  • 사이즈 문의요

    턱에서 발까지 113 입니다
    가슴둘레 68 힙둘레는 74
    사이즈 몇호를 골라야 하나요

    by 정여사지은맘 Feb 03, 2017

    Reply(1)

    Please input your reply.

    Dear customer,
    you can check our size charts to find the fit one to match and our size charts have shown many details in the information of this item

    친애하는 고객,
    당신은 우리의 크기 차트를 점검하여 일치 할만한 것을 찾았고 우리의 사이즈 차트는이 항목의 정보에 많은 세부 사항을 보여주었습니다

    by hangyu Feb 03, 2017 Was this answer helpful? (0) (1)

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