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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • I'm wanting to order this dress as made to measure but I am not getting the option box.

    I'm wanting to order this dress as made to measure but I am not getting the option box.Can you please advise me how I can arrange to have this dress as made to order? Thank you.

    By Rosette Jun 22, 2014

    Sorry, this dress is not available for custom size due to its design. Please look over other similar ones that we do offer such service. Thank you for shopping with us.

    By Bo Jun 22, 2014 Was this answer helpful? (0) (0)

  • is this dress worn with a petticoat?

    i'm really interested in ordering this dress for my flower girl

    By stacey Aug 15, 2013

    This dress is fully lined. If you want to make it fuller, this petticoat is recommended:
    http://www.lightinthebox.com/flower-girl-taffeta-ball-gown-2-tier-floor-length-slip-style-wedding-petticoats_p229154.html
    Thank you for shopping with us:)

    By Dale Aug 15, 2013 Was this answer helpful? (1) (0)

  • The belt color selected is also the color of the flowers??

    Is the size the 4 the same as a 4T??

    By Carolyn Aug 05, 2013

    Thanks for your inquiry. The belt color will be the same with the flowers' color.
    Our size standard is different from your normal size standard, neither US size nor UK size.
    So it's highly suggested that you do the measurement firstly according to our measuring guide and then choose the size according to our size chart.
    Then I can assure you it will fit.

    By Amy Aug 05, 2013 Was this answer helpful? (0) (0)

  • Can you add sleeves to the gown? Which size do i consider for my child as per your chart?

    My daughter is 8 yrs old. Her measurements are;

    Chest 31 inch
    Waist 31 inch
    Hips 32.5 inch
    From hollow to floor is 43 inch

    According to your size chart possibly child size 12 or 13 should be fine but am not sure because hips size for 12 year old is 32 inch. The second concern is the length is too long compared to her actual size

    How can i check how the gown looks if different belt or dress color is selected?

    Thanks

    By Mumtaz Jivraj Feb 06, 2013

    Please be kindly noted that sleeves cannot be added.
    Suggest you go with child size 13 but you need to alter the dress for her when you get it.
    Thank you for shopping with us:)

    By Smile Feb 06, 2013 Was this answer helpful? (0) (0)

  • You do rush orders?

    I need two flower girl dresses and i need it by the 19 of september, that could be possible?

    By yeraldi Aug 29, 2012

    The total time needed will be 10 to 14 working days, including 7 to 9 working days for making, quality control, packaging, etc, and another 3 to 5 business days for shipping.
    So if you order now, the time is just right.
    Hope you enjoy your shopping here:)

    By lynn Aug 29, 2012 Was this answer helpful? (0) (0)

  • Hi I was wondering how long it would take to get to Queensalnd Australia and how much is this Austra

    And how much is this in Australian dollars including postage.

    Thank you :)

    By Kim Aug 03, 2012

    This dress is made to order. We will need a tailoring period of 7-9 working days and shipping time of 3-8 working days. The dress price is AU$86.79 in Australia dollars. You can change the currency by clicking on the currency symbol besides the price.

    Shipping rate depends on the shipping method chosen. Especially we offer different promotions on the shipping fee in different time. Here is the guide to help you calculate the shipping cost:
    http://www.lightinthebox.com/knowledge-base/c1229/a3018.html

    By Smile Aug 03, 2012 Was this answer helpful? (0) (0)

  • What's the color of the belt on the picture: Burgundy or Ruby?

    The sample gown does not seem to be the same color as any color on the color chart.

    By BallGownBateau Jul 19, 2012

    Dear BallGownBateau,
    The belt color shown in the picture is ruby. There might be a slight difference between the actual dress color with the picture on our website because of the monitor display.
    Thank you for shopping with us:)

    By Smile Jul 19, 2012 Was this answer helpful? (0) (0)

  • Petticoat or no petticoat

    I'm looking into flower girl dresses and am wondering would this dress need any kind of petticoat or does it naturally sit like this?

    By Kellie Feb 08, 2012

    Dear Kellie,
    It naturally sits like this. So the petticoat is optional. If you prefer a extremely puffy look, you can have this slip with:
    http://www.lightinthebox.com/flower-girl-taffeta-ball-gown-2-tier-floor-length-slip-style-wedding-petticoats_p229155.html

    By Smile Feb 08, 2012 Was this answer helpful? (0) (0)

  • can we get custom mesurements?

    she's very tall, but skinny. we need bust waist and hips for child 10, but hollow to floor 130?

    By asasas Feb 07, 2012

    Dear asasas,
    We are sorry that this dress is not available in plus sizes and custom sizes due to its design. Please compare her hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit her best.

    See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
    Hope you enjoy your shopping here:)

    By Smile Feb 07, 2012 Was this answer helpful? (0) (0)

  • 2 DIFFERENT DRESSES

    HI,

    I WOULD LIKE TO BUY TO DRESSES FROM YOU, BUT BOTH WITH DIFFERENT SIZES, HOW DO I DO IT?

    By SUELLEN Feb 06, 2012

    Dear SUELLEN,
    You can choose the color and the size, then put it into your shopping cart by clicking the "add to cart" button; then choose another one in different color or size and put it into your cart. You can remove items or adjust the quantities later if you change your mind. It is very convenient and easy to use.

    By Smile Feb 07, 2012 Was this answer helpful? (0) (0)

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