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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Product sizes

    Can you please advise what the sizes are? Looking for a dress for a 14 month old baby girl.

    By Rachel Aug 15, 2016

    Reply(1)

    Please input your reply.

    Our size chart may be a little bit different from your local standard. You can find measuring guide and size chart in product details. Please follow the guide and chart to determine the best fitting size.
    We hope you enjoy shopping with us.

    By Alison Feb 04, 2016 Was this answer helpful? (0) (0)

  • Cleaning

    How can this dressed be cleaned?

    By Nanci Wilson Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please click here to know more about dress care:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=8
    Please feel free to ask if you have further questions.

    By Bo Jul 14, 2014 Was this answer helpful? (0) (0)

  • Belt Colour

    Is belt colour available in Dusty Blue? Is it detachable?

    By Alni Aug 15, 2016

    Reply(1)

    Please input your reply.

    The belt is not detachable.
    The belt color is chosen by you.
    Thank you for shopping with us.

    By Bo Jul 09, 2014 Was this answer helpful? (0) (0)

  • I want to know only dress' length

    Please let me know only dress length in Size 8/ 9/ 10
    I'm searching the middle length of between knee and ankle.

    By Youngha Aug 15, 2016

    Reply(1)

    Please input your reply.

    The length of the dress is made according to your girl's hollow to floor size. Different sizes have different skirt length. As long as you order the correct hollow to floor size for this dress, it will fit as pictured in length. Thank you for shopping with us.

    By Dale May 08, 2014 Was this answer helpful? (0) (0)

  • I would like this dress with a red bow but the Ruby looks quite bright

    Are there any other reds or as the bow is made from layers is it possible to put one layer of a darker shade like burgundy?

    By Nina Aug 15, 2016

    Reply(1)

    Please input your reply.

    All of the belt layers will be in same color. If ruby is too bright for you, burgundy color is also available for the belt. Hope you enjoy shopping here with us:

    By Dale Oct 15, 2013 Was this answer helpful? (0) (0)

  • Belt color

    Hello,
    Do you have a yellow belt color?
    What color belt is in the display picture?
    Thanks

    By Jlo Aug 15, 2016

    Reply(1)

    Please input your reply.

    The shown belt color is Champagne. If you want yellow shade, daffodil option in the drop down menu is recommended. Hope you enjoy shopping here with us:

    By Dale Sep 30, 2013 Was this answer helpful? (0) (0)

  • Hi I just wanted to ask about the length of the dress

    My daughter is 2 and I have measured her length as described on your website and she measures 70inches from her collar bone to floor, how long would the dress be on her if I ordered age 2? Also how much is the postage costs and how long would it take to arrive once I have ordered? Thanks

    By Jessica Aug 15, 2016

    Reply(1)

    Please input your reply.

    The size 2 fits hollow to floor 84" in knee length. As your daughter is shorter, it may fit her in floor length. Tailoring will take 7-9 business days. Delivery takes another 3-8 business days.

    Here is a link for your reference about how to calculate shipping cost:
    http://www.lightinthebox.com/knowledge-base/c1229/a3018.html
    Thank you for shopping with us:

    By Dale Aug 25, 2013 Was this answer helpful? (0) (0)

  • Can you please send me another bow in a different color?

    Hello! I bought this flowergirl dress to see how the quality is and it has exceeded my expectations!! However, the Watermelon bow color is not what I had hoped. Since I need to order two additional dresses for my other flowergirls, would you be able to include an extra bow in the Orange color? I will then take it to the seamstress and ask her to replace it. The other two dresses I am ordering would also have Orange bows. Please let me know and I will place the order immediately. Thank you!

    By JSHENG Aug 15, 2016

    Reply(1)

    Please input your reply.

    If you want to buy extra bow, please contact with customer service once your order is placed. Please log in your account on our site and go to My Orders, then click the related Order Number you need help with to submit a ticket for customer service. They will be glad to provide professional help.

    By Dale Jul 16, 2013 Was this answer helpful? (0) (0)

  • Does this dress need a petticoat?

    If so, can you recommend one. Thank you.

    By lisa Aug 15, 2016

    Reply(1)

    Please input your reply.

    This dress doesn't need a petticoat. If you want to make it look fuller, the following one is recommended:
    http://www.lightinthebox.com/nylon-flower-girl-slip-short-length-girls-wedding-petticoats_p327073.html
    Hope you enjoy shopping here with us:

    By Dale Jun 19, 2013 Was this answer helpful? (0) (0)

  • Washing instructions!

    How can I wash this dress? Can it be hand washed?

    By Kate Aug 15, 2016

    Reply(1)

    Please input your reply.

    For this dress, please dry clean it only. Here is a link for dress care instruction:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=8
    Thank you for shopping with us:

    By Dale May 13, 2013 Was this answer helpful? (0) (0)

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