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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Hi, I notice you mention that this dress is made to order and have a tailoring option.

    Would it be possible to order this in a size 14-16, if measurements are given?
    thanks.

    By Mel Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please kindly understand that this dress is made to order, but bigger sizes than child-12 are not available now due to its special design. Thank you for shopping with us:

    By Dale May 29, 2013 Was this answer helpful? (0) (0)

  • Sash/Bow Color

    Hello, What color is the bow on the royal blue dress and the fuchsia dress? Are they black or navy blue? Thank you.

    By Alexis Aug 15, 2016

    Reply(1)

    Please input your reply.

    The bow on the royal blue and fuchsia dresses will be in black color as shown in the pictures. Thank you for shopping with us:

    By Dale May 23, 2013 Was this answer helpful? (0) (0)

  • Can this dress be made with long sleeves?

    Hi,


    I want to purchase this dress for my 8 yr old. Can this dress be made with long sleeves?

    By Starr3 Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please kindly understand it that all of the dresses are made according to the picture on our website. No change of the design,material,length,sleeves or embellishment can be made due to this reason. If you don't like this dress in this way, please narrow down the research and find your favorite on our website. Hope you enjoy shopping here with us:

    By Dale Mar 19, 2013 Was this answer helpful? (0) (0)

  • do you have any idea when an age 12 will be back in stock ?

    hi my daughter has a wedding june this year and this dress would be ideal in the gold do you have any idea when an age 12 will be back in stock ?

    By heather Aug 15, 2016

    Reply(1)

    Please input your reply.

    It will not come back in stock in the near future. Sorry for any inconvenience caused. Please look over the additional items we currently have on offer.

    By Brenda Feb 17, 2013 Was this answer helpful? (0) (0)

  • Sash belt colour query

    I am wondering if I have order this dress in the silver skirt WITH a red sash and not the colour on the dress as advertised?...thank you for your time...Colleen

    By Colleen Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thanks for your inquiry. The belt color will be same as the picture shown. Every designer has his unique design with the fixed design and material he choose, if changed, it could not assume the same style as you see in the picture. Your kindly understand will be highly appreciated. Thanks for coming to our website and hope you can enjoy your shopping here.

    By Candy Feb 08, 2013 Was this answer helpful? (0) (0)

  • is the sash on this dress removeable

    just want to know if the sash on this dress is removeable..

    By rachel Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please be kindly noted that it is not removable.
    Thank you for shopping with us:

    By Smile Feb 04, 2013 Was this answer helpful? (0) (0)

  • are sizes quire accurate

    I read some reviews and noticed people not happy with size they bought, my daughter is ten and would wear size 9 to 10 years will age 10 fit. If size does not fit can I change for different size and does it cost to exchange item for bigger size

    Thanks,

    By lorr Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thanks for your question.
    It is not American sizes. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart to determine which size will fit you best.
    Here is the link for the guide to get your measurements exactly right:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
    And here is our return policy in detail:
    http://www.lightinthebox.com/index.php?main_page=return_policy
    Hope you enjoy shopping here.

    By Smiley Jan 23, 2013 Was this answer helpful? (0) (0)

  • how much is the shpping and the dress together?

    hi iwas wounderin ghow much the dress and the shipping payment was? thank you

    By kc Aug 15, 2016

    Reply(1)

    Please input your reply.

    Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
    You can calculate the cost by following these steps:
    1. Add the item you want to your shopping cart.
    2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
    3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.

    By Smile Oct 14, 2012 Was this answer helpful? (0) (0)

  • how long will the dress last for?

    hello how long does this dress last for after you buy it and wear it once or twice?

    By kc Aug 15, 2016

    Reply(1)

    Please input your reply.

    Our dress is made of reliable material and is carefully tailored. However, we never provide our customers with a warranty for our dress. Hope you understand and enjoy your shopping with us.

    By Smile Oct 14, 2012 Was this answer helpful? (0) (0)

  • Is there anything under the dress skirt under the seguins?

    Hi Im just wondering about if there is any other material under the sequins for any comfert to avoid the irratation and scratching get back asap :

    By kc Aug 15, 2016

    Reply(1)

    Please input your reply.

    This dress is fully lined with satin. It will feel comfortable than irritation and scratching. Thanks for shopping with us!

    By Smile Oct 12, 2012 Was this answer helpful? (0) (0)

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