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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Custom measurement - timing

    About how long will it take to make the dress if I give custom measurements please?

    By raewynbailey Apr 01, 2016

    Reply(1)

    Please input your reply.

    For custom measurement it will take 10-14 business days.
    Thank you for shopping with us.

    By ana_remote Apr 02, 2016 Was this answer helpful? (0) (0)

  • Would you happen to have a picture of it in the blushing pink?

    I am having a difficult time visualizing it in the blushing pink. Thank you.

    By Lisa Nov 01, 2015

    Reply(1)

    Please input your reply.

    Sorry, the pictures shown on our website are all we have now. We will improve our service in the future to provide more information for you.
    Please refer to the following link to check out the color chart for more details:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Please feel free to ask if you have further questions.

    By Fiona Nov 02, 2015 Was this answer helpful? (0) (0)

  • Petticoat

    Is the dress pictured with a petticoat? Will I need one?

    By Alexandra Mar 08, 2015

    Reply(1)

    Please input your reply.

    The model wore a petticoat.
    You can wear a petticoat so that it looks like the shown picture.
    You can find all the slips that we have on offer at:
    http://www.lightinthebox.com/c/slips_4718
    Please feel free to ask if you have further questions.

    By Vivien Mar 08, 2015 Was this answer helpful? (0) (0)

  • Is it possible for this dress to be made without the beading on the bust?Thank you

    Is it possible for this dress to be made without the beading on the bust?Thank you

    By Yvonne May 26, 2014

    Reply(1)

    Please input your reply.

    Please kindly understand that the dress will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us.

    By Bo May 26, 2014 Was this answer helpful? (0) (0)

  • Petticoat for Ball Gown Strapless Ankle-length Tulle Wedding Dress #00310539

    What is the petticoat for this dress and if there are any LONGER ones past ankle that is exactly the same shape of this dress' bottom half?

    By Kayla Apr 18, 2014

    Reply(1)

    Please input your reply.

    1. Here is the petticoat recommended:

    http://www.lightinthebox.com/lycra-half-slip-tea-length-women-wedding-petticoats_p327071.html

    2. We are sorry but we don't have any longer ones that is the exactly same design as this dress. Please click the following link to check out the similar ones with longer length:

    http://www.lightinthebox.com/index.php?main_page=advanced_search_result&inc_subcat=1&search_in_description=0&keyword=Ball+Gown+Strapless+wedding+dress+floor+length

    Hope you enjoy shopping with us.:

    By Rita Apr 19, 2014 Was this answer helpful? (0) (0)

  • Hi I would like to know if I order a wedding dress today if I can get it before the 14th of March.

    The wedding is on the 14th of March just wondering if I order a dress today would it be possible to have before the 14th thank you.

    By Sandra Mar 05, 2014

    Reply(1)

    Please input your reply.

    This dress is made to order from scratch. Tailor takes 15-17 business days. Sorry that it won't arrive before March 14. Thank you for shopping with us.

    By Dale Mar 05, 2014 Was this answer helpful? (0) (0)

  • What colour is the dress in the picture? Is it Ivory or Pink or Charmeuse? THere is no Colour char

    The dress colour shown, what is it?

    By Antonieta May 09, 2013

    Reply(1)

    Please input your reply.

    The shown color in the picture is Ivory . You can find this option in the drop down menu. Thank you for shopping with us:

    By Dale May 09, 2013 Was this answer helpful? (0) (0)

  • Large

    Hi
    i wanna buy this dress, but i need know the large exact, thanks

    By Fabiola Jul 05, 2012

    Reply(1)

    Please input your reply.

    Dear Customer,
    We provide customize service for this dress. The biggest size for bust, waist, hips is 63 inches. If you prefer standard size, you can check our size chart in following link.
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

    By Smile Jul 05, 2012 Was this answer helpful? (0) (0)

  • Hi - could this dress be made with a lace up back rather than a zipper? Thank you

    Hi - could this dress be made with a lace up back rather than a zipper? Thank you

    By Zoe Jun 21, 2012

    Reply(1)

    Please input your reply.

    Dear Zoe,
    No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    For example, for wedding dress with lace back, please refer to the link:
    http://www.lightinthebox.com/narrow/lace-up_v1617t0/wedding-dresses_c1181

    By Smile Jun 24, 2012 Was this answer helpful? (0) (0)

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