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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • no beading

    Is it possible to order this dress with no beading?
    Thanks!

    By Cindy Dec 20, 2014

    Please kindly understand that the dress details will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us.

    By Dale Dec 21, 2014 Was this answer helpful? (0) (0)

  • Hi, I am interested in your product but would like to know things before ordering -Country of produ

    Hi, I am interested in your product but would like to know things before ordering -Country of product( where is it made)
    -processing time
    shipping time and du i have to pay shiping
    thanks a lot

    By Tijana May 02, 2014

    This dress is made and shipped out from China.
    Tailoring & Handling Time: 12-14 business days
    Shipping Time (Expedited): 3-5 business days
    Shipping fee is not included in the product price.
    Please feel free to ask if you have further questions.

    By Dale May 04, 2014 Was this answer helpful? (0) (0)

  • Are the beads always the same color?

    I am thinking of ordering the blush pink or the champagne version of this dress, do you have different colored beads for each of these colors? Or is the beading/sequins on the bodice the same color no matter what?

    If anyone has ordered the pink, could you post a picture of the bodice up close? Thank you!

    By Color Question May 04, 2013

    Please kindly note that the beading color will match the dress color. The pictures shown on our website are all we have now. We will improve our service in the future to provide more information for you. Thank you for shopping with us:)

    By Dale May 06, 2013 Was this answer helpful? (0) (0)

  • How big is the bow?

    In the models photos it looks to be a nice size, however in costumers photos it looks to be quite a bit larger... I was wondering if there are measurements for the bow, if it depends on your dress size, or what the go is?

    By couurt Apr 14, 2013

    Sorry for confusion caused. The bow size will be bigger for bigger sized dresses. Please feel free to ask if you have further questions.:)

    By Dale Apr 14, 2013 Was this answer helpful? (1) (0)

  • Hi! I wonder if you could customize this dress with a sweetheart neckline?

    I love this dress and would like to order it if I could get a sweetheart neckline.

    By Rose Feb 27, 2013

    Thanks for your question.
    Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.
    If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
    Hope you enjoy shopping here.

    By Smiley Feb 27, 2013 Was this answer helpful? (0) (0)

  • When measuring for the dress for a custom tailoring; where should i add in the hight of my pumps?

    Should i add the hight of the shoes or is there already some added for shoes?

    By Bruden Feb 09, 2013

    Thank you for your inquiry.
    We will automatically add 2 inch to for heel, so you can just wear with bare foot.
    Hope you enjoy shopping here:)

    By Veara Feb 10, 2013 Was this answer helpful? (0) (1)

  • Suitable for petites?

    I really like this dress, but I'm worried to order it as I am quite petite 5.1 ft and most people don't recommend Ball gown for my size, any advice?

    By Alex Jan 09, 2013

    Thank you for inquiry. We have custom size for this dress, so you can choose according to your measurement. As the dress is true to size, it can fit you well. You don't need to worry about it. Hope you enjoy shopping here!

    By Janey Jan 09, 2013 Was this answer helpful? (0) (0)

  • question

    I really like this dress, but I'm worried to order it as I am quite petite 5.1 ft and most people don't recommend Ball gown for my size, any advice?

    By Alex Jan 09, 2013

    Thank you for your inquiry.
    In this case, please choose Custom Measurements, and put in your bust, waist, hip, hollow to floor and height. Our professional tailors will make the dress as your own size.Thus the dress can fit you perfectly.
    Hope you can enjoy shopping here.:)

    By Joy Jan 10, 2013 Was this answer helpful? (0) (0)

  • up side and tulles

    First of all, the wedding dress looks amazing. I have noticed that the up side (the bust) seems to me small and unstable. A safe solution could be to sew on shoulder-straps. Could you tell me how can I estimate the size of it?
    There is one satin fabric (inside) and how many tulles are around?
    Thank you so much!

    By stolidi Nov 05, 2012

    Thank you for your inquiry. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best. This dress is fully lined and the belt is made of satin. The dress is made of several layers of tulle and it will be the same as the picture shows. Hope you enjoy your shopping here.

    By Smile Nov 05, 2012 Was this answer helpful? (0) (0)

  • Which petticoat matches this dress?

    Dear LightInTheBox-Team,

    as I don't want it too puffy, can you please tell me which other petticoat matches this wonderful gown?

    Thanks alot!

    By Mia Oct 23, 2012

    Thank you for your inquiry.
    kindly refer to this link :
    http://www.lightinthebox.com/Nylon---Tulle-Floor-length-Wedding-Petticoats--0061-1-_p155987.html
    Hope enjoy your shopping with Lightinthebox.

    By Smile Oct 24, 2012 Was this answer helpful? (0) (0)

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