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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • Package didn't received

    Hello!
    I have ordered a black dress on the 25th November, 2016 and it hasn't arrived yet. Could you please tell me what's the problem?

    by friderika99 Jan 08, 2017

    Reply(1)

    Please input your reply.


    Dear customer,
    you can contact with our after sales assistant to check your order and you may log in your account and submit a ticket to contact our customer service dept. Here is how you can contact customer service: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html thank you for your purchase. Please feel free to ask if you have further questions.

    by hangyu Jan 08, 2017 Was this answer helpful? (0) (0)

  • Tamanho

    Boa tarde,
    In the descrition it doesn't mention anything about the size. How do I know if it will fit me?

    Many thanks

    by Claudia Fernand Aug 15, 2016

    Reply(1)

    Please input your reply.

    Hi, it's one size: Bust 33.46inch-37.41inch85cm-95cm
    Bottom Length 39.37inch100cm. Thank you for contacting us

    by Fabio Apr 30, 2016 Was this answer helpful? (0) (0)

  • Needed in UK for saturday 7th may performance, is business days mon-fri?

    we want to order 7.
    4-6days processing and 3-4 days delivery should mean arrive on the saturday at latest I just want to check if saturdays are included with processing and delivery?

    by dancerrrrr Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the "add to cart" button.
    Hope you enjoy shopping with us.

    by Fabio Apr 27, 2016 Was this answer helpful? (0) (0)

  • Shipping timing

    How long does it take to get 7 dresses within the US? Thank you

    by Karla Maldonado Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the ""add to cart"" button.
    Thank you for shopping with us.

    by Fabio Mar 18, 2016 Was this answer helpful? (0) (0)

  • What does "bottom length" mean?

    I'm 5 feet tall and am trying to figure out if this dress would be OK on me. I don't see the term bottom length on the sizing chart. Thank you.

    by Susan Aug 15, 2016

    Reply(1)

    Please input your reply.

    Sorry for confusion caused.
    It refers to the total length of the dress.
    Please feel free to ask if you have further questions.

    by Madeline Jul 16, 2015 Was this answer helpful? (0) (0)

  • hello We would like to buy 10 dresses of this mode

    hello

    We would like to buy 10 dresses of this model "Dancewear Cotton/Polyester with Crystal/Tassels Performance Latin Dance" in different sizes but in red colour. On your web site it is impossible to get a right size of the dress. We don't know where we can chose it. Can you help us and indicate how to find the table of measurements and get the access to it and put the right size. We can't find the button for it.

    Best regards

    agata

    by AGATA Aug 15, 2016

    Reply(1)

    Please input your reply.

    This item is one size. Here is the measurement of it for your reference:
    Bust 33.46inch-37.41inch85cm-95cm
    Bottom Length 39.37inch100cm
    Please firstly take the measurement according to the measuring guide shown on the webpage and then check to see whether it fits you or not.


    Hope you enjoy shopping with us.:

    by Rita Apr 19, 2014 Was this answer helpful? (0) (0)

  • red color

    hi there...i guess this is a one size dress..right?? is there in red color?cause i cant find it, and if there is how can i check it?? thanks!

    by nadia Aug 15, 2016

    Reply(1)

    Please input your reply.

    Yes, it is one size dress. The red color ruby is out of stock now.
    Please look over additional items that we have on offer. Hope you enjoy shopping here with us.

    by Dale Apr 06, 2014 Was this answer helpful? (0) (0)

  • I am putting on a production and need this dress in Ruby and Fuchsia

    Please advise when it'll be back in stock.

    by Fuchsia and Rub Aug 15, 2016

    Reply(1)

    Please input your reply.

    Ruby and fuchsia color may not be restocked in near future. Please check out this one instead:
    http://www.lightinthebox.com/performance-dancewear-polyester-with-tassels-latin-dance-dress-for-ladies-more-colors_p436812.html?pos=ultimately_buy_20
    Hope you enjoy shopping here with us.

    by Dale Mar 16, 2014 Was this answer helpful? (0) (0)

  • there is no box for me to enter the dress size i need for #00436165 please help

    There is no box for me to enter my dress size that i need to order code#00436165

    by annette Aug 15, 2016

    Reply(1)

    Please input your reply.

    This dress is one size to fit all:
    Bust 33.46inch-37.41inch85cm-95cm
    Bottom Length 39.37inch100cm
    Please check if it will fit you well. Thank you for shopping with us.

    by Dale Feb 24, 2014 Was this answer helpful? (0) (0)

  • How do I place a bulk order online for 13 different people with different sizes.

    I am a pageant coordinator and I would like to purchase this dress for my contestants. I see the size chart and know how to use it, but what is the next step for the entry of sizes.

    by Tamara Aug 15, 2016

    Reply(1)

    Please input your reply.

    Sorry, this dress is for ONE SIZE. ONE-SIZE fits LITB S to M, please refer to the Size Chart in the product details part on the below link. LITB size is one size smaller than western size. Thank you for shopping with us:
    http://www.lightinthebox.com/bohemia-lotus-lace-tee-short-dress_p366916.html

    by Smile Nov 18, 2013 Was this answer helpful? (0) (0)

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