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  • Hi Can i check if you have size 15x15 for floor trap? The size you have is too small.

    And not approved to use it here

    By Lina Nov 17, 2014

    Sorry, we don't have size 15x15 for floor trap.
    We will improve our service in the future to provide more choices for you. Thank you for shopping with us.

    By Bo Nov 17, 2014 Was this answer helpful? (0) (0)

  • The shower drain has no threads, how does it hook up? Does it just sit inside of the strainer??

    How does this shower drain become secure without any threads?? I have a 2 inch drain pipe with a threaded strainer that connects to the sub floor and the drain is supposed to be screwed into the strainer to adjust for height for mud and tile

    By Carl Feb 11, 2014

    This is put directly to the hole. There is no thread on the back.
    Thanks for your inquiry.

    By Dale Feb 11, 2014 Was this answer helpful? (0) (0)

  • What is the height of this product.

    I believe the dimensions you have listed are length + width. Also, I am wondering if the drain body is included in this kit?

    Thank you so much,
    Sarah

    By Sarah Jul 23, 2013

    The height of this item is 2cm. The drain is included. This item will come as pictured.
    Hope you enjoy shopping here with us:)

    By Dale Jul 23, 2013 Was this answer helpful? (0) (0)

  • Do you have a picture from below of this product ?

    I need to know how to install this floor drain if the hole on the floor which drains to the pipe is aprox 2 to 3 inches wide in diamater

    By Christian Feb 27, 2013

    Thank you for your inquiry.
    The installation hole is 32 mm
    But we are sorry for that we do not have any other pictures
    Hope enjoy your shopping with us.

    By Alison Feb 27, 2013 Was this answer helpful? (0) (0)

  • Shouldn't the cover be slightly above the drain to make room for the water go through?

    I've noticed that for this drainer work, It must have it's cap off the top... therefore it loses all the beauty and style.
    Maybe it is possible to use a o-ring to lift the cap a bit so the water can go away.
    Is that right?

    By Guilherme Jan 24, 2013

    Thank you for your inquiry.
    At the right side , you can see there is water slide ,the water will go through from there
    Hope enjoy your shopping with Lightinthebox.

    By Alison Jan 24, 2013 Was this answer helpful? (0) (0)

  • size of the drain pipe

    what is the size of the drain pipe it fits into? 3in or 7.7cm or is it smaller?

    By roberta Jun 25, 2012

    Dear Roberta,
    It is 9*9cm. As long as the drain can cover the drain pipe, it will work.
    Thank you for shopping with us:)

    By Smile Jun 28, 2012 Was this answer helpful? (0) (3)

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