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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • LOVE THE FIXTURE, BUT PROVIDED BULBS ARE VERY DIM.

    PLEASE PROVIDE THE ORDER NUMBER FOR BRIGHTER BULBS. COULD NOT READ BULB ORDER NUMBER ON THE BOX. THANKS

    By ODDOOZY Apr 09, 2016

    Reply(1)

    Please input your reply.

    Number of Bulbs: 6 Bulbs
    Bulb Base G4:
    Wattage per Bulb: Max 10W
    Thank you for your inquiry.

    By LITB CS Apr 11, 2016 Was this answer helpful? (0) (0)

  • ARE BULBS INCLUDED

    ARE BULBS INCLUDED, IF NOT PLEASE PROVIDE ORDER #.

    By DOUG RICHIE Feb 21, 2016

    Reply(1)

    Please input your reply.

    No, the bulbs are not included. You can buy the bulbs based on the following info:
    Number of Bulbs 5
    Bulb Base G4
    Wattage per Bulb Max 10W
    Thank you for shopping with us.

    By LITB CS Feb 22, 2016 Was this answer helpful? (0) (0)

  • Does this come in a larger size?

    Does this model come in aa ny other sizes? im after a longer backplate around 120cm for a 2 meter kitchen island.

    By Alison Feb 01, 2016

    Reply(1)

    Please input your reply.

    Sorry, but this item is not available in larger sizes.
    We will improve ourselves to provide more choices for you.
    Please feel free to ask if you have further questions.

    By Madeline Feb 02, 2016 Was this answer helpful? (0) (0)

  • Is a regular G4 bulb 10w or is some special measure to fit inside

    I bulb burn out how can I replace it

    By Carlos Jun 15, 2015

    Reply(1)

    Please input your reply.

    Dear customer, you can replace a universal G4 bulb on this light.
    Please make sure the wattage of this bulb is lower than 10W.
    And please select the bulb according to the working voltage.
    Please feel free to ask if you have further questions.

    By Tina Jun 15, 2015 Was this answer helpful? (0) (0)

  • Can this be installed on a slanting ceiling?

    We have a slanted ceiling in our kitchen and the height is probably 10 ft. Would this pendant lighting work there?

    By Neha May 11, 2015

    Reply(1)

    Please input your reply.

    Apologies, we need to contact the responsible party about this issue. We will get back to you as soon as possible. Thank you for your understanding.
    Please feel free to ask if you have further questions.

    By Tina May 12, 2015 Was this answer helpful? (0) (0)

  • Can this be installed on a slanting ceiling?

    We have a slanted ceiling in our kitchen and the height is probably 10 ft. Would this pendant lighting work there?

    By Neha May 11, 2015

    Reply(1)

    Please input your reply.

    Apologies, we need to contact the responsible party about this issue. We will get back to you as soon as possible. Thank you for your understanding.
    Please feel free to ask if you have further questions.

    By Tina May 12, 2015 Was this answer helpful? (0) (0)

  • Shipping time

    Good morning

    Can you please advise how long does it take to arrive in Malta from date of order?
    Also Can you please let me know what type of LED bulbs I need for it so that I order as well?

    Thanks

    By Yvonne Mar 11, 2015

    Reply(1)

    Please input your reply.

    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the "add to cart" button.
    Hope you enjoy shopping with us.

    By Haley Mar 12, 2015 Was this answer helpful? (0) (0)

  • LED bulb

    Is it possible to change the bulb to LED bulb?

    By MJ Feb 20, 2015

    Reply(1)

    Please input your reply.

    Yes, you can install LED bulbs on it.
    Thank you for shopping with us.

    By Dale Feb 22, 2015 Was this answer helpful? (0) (0)

  • About the light fitting itself

    How wide and long is the ceiling plate.

    How long are the actual pendant glass/steel tubes, not allowing for the support cable?

    Thanks

    Andy

    By Andy Dec 15, 2014

    Reply(1)

    Please input your reply.

    The size of the plate is L:65*W12*H4.5CM.
    Hope you enjoy shopping here with us:)

    By Haley Dec 15, 2014 Was this answer helpful? (0) (0)

  • replacement crystal

    hi was just wondering do you sell replacement k9 crystal ball drops and if you do please could you tell me how much please many thanks

    By mrs goodwin Oct 10, 2014

    Reply(1)

    Please input your reply.

    Sorry, but we don't sell the replacement separately.
    Please feel free to ask if you have further questions.

    By Bo Oct 10, 2014 Was this answer helpful? (0) (0)

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