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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Is a regular G4 bulb 10w or is some special measure to fit inside

    I bulb burn out how can I replace it

    By Carlos Jun 15, 2015

    Dear customer, you can replace a universal G4 bulb on this light.
    Please make sure the wattage of this bulb is lower than 10W.
    And please select the bulb according to the working voltage.
    Please feel free to ask if you have further questions.

    By Tina Jun 15, 2015 Was this answer helpful? (0) (0)

  • Shipping time

    Good morning

    Can you please advise how long does it take to arrive in Malta from date of order?
    Also Can you please let me know what type of LED bulbs I need for it so that I order as well?

    Thanks

    By Yvonne Mar 11, 2015

    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the "add to cart" button.
    Hope you enjoy shopping with us.

    By Haley Mar 12, 2015 Was this answer helpful? (0) (0)

  • LED bulb

    Is it possible to change the bulb to LED bulb?

    By MJ Feb 20, 2015

    Yes, you can install LED bulbs on it.
    Thank you for shopping with us.

    By Dale Feb 22, 2015 Was this answer helpful? (0) (0)

  • About the light fitting itself

    How wide and long is the ceiling plate.

    How long are the actual pendant glass/steel tubes, not allowing for the support cable?

    Thanks

    Andy

    By Andy Dec 15, 2014

    The size of the plate is L:65*W12*H4.5CM.
    Hope you enjoy shopping here with us:)

    By Haley Dec 15, 2014 Was this answer helpful? (0) (0)

  • replacement crystal

    hi was just wondering do you sell replacement k9 crystal ball drops and if you do please could you tell me how much please many thanks

    By mrs goodwin Oct 10, 2014

    Sorry, but we don't sell the replacement separately.
    Please feel free to ask if you have further questions.

    By Bo Oct 10, 2014 Was this answer helpful? (0) (0)

  • what is the minimum length of the chain I can do?

    my ceiling is 2.44m high, does this pendant light fit?

    By gloria Aug 04, 2014

    The chain is adjustable and the minimum length can be 0cm.
    Please feel free to ask if you have further questions.

    By Bo Aug 04, 2014 Was this answer helpful? (0) (0)

  • How long are the crystal pendants

    How long is the crystal pendant. Can you please give the measurement to me in inches. It is going over a very large island with a very high ceiling. Need a large dramatic light. Why does it state mini in the description. Do you have a larger fixture.

    By Connie Jul 15, 2014

    The crystal pendant is 3 inches long.
    Sorry, we don't have a larger one.
    Please feel free to ask if you have further questions.

    By Bo Jul 16, 2014 Was this answer helpful? (0) (0)

  • bulb replacement

    Hi there,

    1. in case I need to replace the light bulb, what is the bulb type? I just want to make sure we can buy the light bulb in the USA.

    2. How long i can get the item?

    Thanks

    By Thy Apr 21, 2014

    This light uses G4 bulbs. You can find in your local store.
    We need 24 hours to process the order once your payment is confirmed. Delivery takes 3-8 business days depending on the shipping method you pay for.
    Hope you enjoy shopping here with us.

    By Dale Apr 21, 2014 Was this answer helpful? (0) (0)

  • Wiring

    Could I please get a wiring diagram
    Thanks

    By Sheik Mar 04, 2014

    Please find installation instruction as follow:
    https://www.lightinthebox.com/download/2bca8062-3a2f-40ad-9917-a1e5bb7952ab
    Thank you for shopping with us.

    By Dale Mar 04, 2014 Was this answer helpful? (0) (0)

  • If I install LED bulb do I need to fit any extra transformr Thanks

    If I install LED bulb do I need to fit any extra transformr Thanks

    By Sheik Feb 28, 2014

    As long as you buy the correct voltage bulbs, you don't have to prepare extra transformer for this light. Thank you for shopping with us.

    By Dale Mar 02, 2014 Was this answer helpful? (0) (0)

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