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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Alterations to dress

    Hello,
    I love this dress, but is it possible to order it with more beading on shoulders and at knee length? Please let me know if these alterations are available with the custom fit option at order.
    Thank you!!

    By Beatrice Jun 09, 2014

    We will make the dress exactly the same as the picture shows. We are sorry that we can not do the alteration for you.
    Every designer has his unique design with the fixed design and material he choose, if changed, it could not assume the same style as you see in the picture.

    Hope you enjoy shopping with us.:)

    By Rita Jun 09, 2014 Was this answer helpful? (0) (0)

  • How long will it take for this dress in ivory size 4 to arrive to Romania?

    Hi! I`m 5.18 ft tall and 110 lbs, my measurements are the same as size 4. I hope the chart is accurate and this size will fit me just fine.

    By Ioana Alexandra May 30, 2014

    Tailoring & Handling Time: 12-14 business days
    Shipping Time (Expedited): 3-5 business days
    So it takes about 19 days before you receive the package if you choose the Expedited way.
    Thank you for shopping with us.

    By Bo Jun 02, 2014 Was this answer helpful? (0) (0)

  • If I order this dress would it be exactly in the Jade colour in your colour swatch

    I want to order this dress in jade However I am hoping this dress is true to the colour swatch. I hope it does not look like A-line bateau Floor length chiffon evening dress (Product #01059827). This is not jade but Hunter green.
    http://www.lightinthebox.com/a-line-bateau-floor-length-chiffon-evening-dress_p1059827.html

    By Yemo Apr 18, 2014

    The real color will be very similar to the color chart.

    Hope you enjoy shopping with us.:)

    By Rita Apr 19, 2014 Was this answer helpful? (0) (0)

  • Do you have a photo of this dress in black or dark green?

    I just want to know what it might look like

    By Justine Collins Mar 12, 2014

    Sorry, the pictures shown on our website are all we have now. We will improve our service in the future to provide more information for you.

    Please check out a color chart on link:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Thank you for shopping with us.

    By Dale Mar 12, 2014 Was this answer helpful? (0) (0)

  • is it possible to have this dress made in purple / grape??

    im interested in getting this dress for my bridesmaids. is it possible to have them made in the color "Grape"?? is the grape color a bright purple as these purple dresses in attached photo?

    #

    By deasher Feb 10, 2014

    Grape color is not available for this dress. According to your photo, regency color is the most close one which is available for this dress now. Please find chiffon color chart as follow:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Thank you for shopping with us.

    By Dale Feb 10, 2014 Was this answer helpful? (0) (0)

  • Fabric Samples

    Hi,
    Is it possible to purchase fabric samples for the dress?
    Thank you
    Belinda Murray

    By Belinda Jan 28, 2014

    We only have this one swatch book for sale now:
    http://www.lightinthebox.com/8-Piece-Fabric-Swatch-for-Dresses_p33996.html
    Thank you for shopping with us.

    By Dale Jan 28, 2014 Was this answer helpful? (0) (0)

  • Delivery Date

    If I ordered the dress by the 3rd December, with custom measurements, would I receive it by the 19th December ?

    By Rivke Nov 29, 2013

    Please be kindly noted that we require a tailoring period of 7-9 working days and shipping time of 3-8 days, there’s a chance your dress may not arrive by your deadline of 19 Dec.
    Thank you for shopping with us:)

    By Smile Dec 01, 2013 Was this answer helpful? (2) (0)

  • Sleeves

    Is it possible to have this dress made with plain sleeves, not beaded ones?

    By Emma Nov 11, 2013

    No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    Thank you for shopping with us:)

    By Smile Nov 11, 2013 Was this answer helpful? (1) (0)

  • If I order this dress today, will it arrive in Perth, Australia before the 14th November?

    I need it for a function that evening.

    By Erin Oct 22, 2013

    Tailoring will take 7-9 business days. Time is limited. But if you order now and pay for expedited shipping, you may receive the order by Nov 14. Hope you enjoy shopping here with us:)

    By Dale Oct 22, 2013 Was this answer helpful? (0) (0)

  • Is it possible to customize this dress with the band more of an empire waist than a natural waist?

    (i.e. move the band up a couple of inches)

    By Kara Oct 02, 2013

    Please kindly understand that the dress will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us:)

    By Dale Oct 02, 2013 Was this answer helpful? (0) (0)

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