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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • I was just wondering if the ribbon on the dress could be altered at all?

    Perhaps by adding a sheer belt part rather than a silk one, if that's possible? Also are the beads on the sleeves adjustable and are they able to be taken off if necessary? Thanks.

    By Holly Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thank you for your inquiry.
    So sorry we can't change the design for any of the dresses on our site, but you can have it altered locally after get this dress
    Hope you enjoy your shopping with Lightinthebox
    Best Regards

    By Smile Oct 17, 2012 Was this QA helpful? (0) (0)

  • Is it possible to make this dress strapless?

    I want to order this dress for my prom, but i am wondering if you could make the dress strapless?

    By Birgit Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thanks for your inquiry. Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination. Hope you can enjoy your shopping.

    By Smile Oct 15, 2012 Was this QA helpful? (0) (0)

  • If i order this dress now 9/10/12 will it arrive before the 3 November In New South Wales

    I live in New South Wales post code 2505

    By Violeta Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thank you for inquiry. As it is made to order, it usually takes 2-3 weeks to reach you. We suggest you choose expedited shipping which is faster and cheaper, and then it will 10-14 business days to arrive after payment confirmed. Thus, it will arrive before Nov. 3rd if you order now. Hope you enjoy shopping with us!

    By Smile Oct 09, 2012 Was this QA helpful? (0) (0)

  • If I was to order my dress to Aus on Mon 1/10/12 with the quick shipping how long would it take?? Ta

    I am looking at purchasing this dress for an event on the 29th Oct. Just wondering if it would have arrived in Western Australia before then?
    Ta, Megan xx

    By Meg Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thanks for your question. As we require a tailoring period of 7-9 working days and expedited shipping time of 3-5 business days, if you order now, your package should arrive before 29th Oct. Hope you enjoy your shopping here :

    By Smile Sep 26, 2012 Was this QA helpful? (0) (0)

  • Why don't you have a size chart for the petite sizes?

    I'd like to know when I'm ordering, exactly how long the floor-length dresses are.

    By Susan Milner Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thanks for your question. If the standard sizes don’t work for you, please click on the “Custom Size” box next to the size drop-down menu and enter your measurements. We’ll custom tailor the dress to the exact measurements you provide. See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]&rls=org.mozilla:zh-CN:official&client=firefox-a&channel=fflb
    Hope you enjoy shopping here. :

    By Smile Sep 26, 2012 Was this QA helpful? (0) (0)

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