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All | Faqs | Product description | Shipping or Payment | Customer service issue
Is it possible to have the dress arrive any sooner?
I have a semi formal dance coming up on April 5. Even if I was to order it now, it could, at most, take up to 23 days to get here.
By Quinn Rafferty Mar 18, 2013
Is this dress still available in Grape?
Can i please see this dress in watermelon, blue, champagne, pearl pink, lilac, and fuchia
I was looking in to buying this dress and didn't know what the other colors looked like.
By alysha May 06, 2012
Dear alysha,
The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2
Would i please be able to see a photo of the dress in brown and champagne.
and is the tulle a nude colour or a lighter version of the dress colour? thanks
By Lisa Rafferty Apr 15, 2012
Dear Lisa Rafferty,
The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2
What colour is the tulle fabric used?
If I order this dress in a dark colour (for example, grape or dark green) will the tulle netting type fabric on the side, front and back of the dress match that dark colour or will it be a whiteish pink colour like in the picture of the dress?
By Libby Apr 09, 2012
Can the tulle detailing be removed?
Is it possible to maybe use a small-medium piece of fabric to attach the dress together as a sort of strap?
The tulle on the side can stay, though.
By Bea C. Feb 02, 2012
Dear Bea C.
No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
May I see a picture of the dress in black?
LOVE it so much, but i just can't order it in black without seeing what it would look like, pleas help!!
By Jasmine Jan 18, 2012
Dear Jasmine,
The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2
Is there any way to have this dress shipped faster than the 14-26 business days? i
I have a dance coming and i saw this dress and knew it was perfect. the only thing is the dance is coming really soon and i would need the dress as soon as possible. I would also get it custom made.
By Kendra Jan 16, 2012
Dear Kendra,
Please understand that as all our dresses are made to order from scratch. Due to the Chinese New Year (January 23, 2012), We will need a tailoring period of 18-24 working days and shipping time of 3-8 days. We are sorry to say that the dress cannot be shipped faster than that.
Can the sheer material on the front side of the dress be left out and replaced with solid material?
My sister wants these dresses for bridesmaids for her wedding, but I am not comfortable with the sheer material on the front left side of the dress. If it is ordered custom, can this be replaced with the regular dress material instead of the sheer?
By Talla Dec 07, 2011
Dear Talla,
No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
Is there any way that this dress can be cut to the knee if I pay the $30 for a custom fit?
I would like this for a Junior Miss pageant, but the dress has to be to the knee.
By LC Nov 22, 2011
Dear LC,
No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
For example, for knee-length special occasion dress, please refer to the link:
http://www.lightinthebox.com/narrow/knee-length_v1279t0/special-occasion-dresses_c2048
