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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • I'm unsure which size to order after following measurement guide and size chart

    I am unable to enter custom measurements for this wrap and i am not sure if i should order a size 6 or 8. Which specific measurement is most important in this wrap??

    thank you

    By Jessica Jun 03, 2014

    This product is not custom made. Please refer to the size chart below.
    Thank you for shopping with us.

    By Bo Jun 03, 2014 Was this answer helpful? (0) (0)

  • The size and colour I require is out of Stock,

    The size and colour I need for this item is out of stock, how long will it be until it comes back into stock please?

    By Laura Feb 26, 2013

    Thanks for your question.
    We are sorry it will not come back in the nearly future.
    Please look over the additional items we currently have on offer.
    We are sorry for any inconvenience caused and hope you enjoy shopping here.

    By Smiley Feb 26, 2013 Was this answer helpful? (0) (0)

  • My wedding is on January 11, 2013, if I order now would it make it before then ?

    I read that your wraps are not customize, so tailoring time is not necessary. Please let me know ASAP.

    By ann Dec 29, 2012

    Thank you for your inquiry.
    You can see in the lower right side of the picture: tailoring time 6 to 8 working days and shipping time 3 to 8 working days, so about 3 weeks you can get it cuz they are made from scratch. We are afraid that the time is too tight for you.

    By Joy Dec 31, 2012 Was this answer helpful? (0) (0)

  • Is this see through? Does it come in white?

    Is this see through? Does it come in white?

    By SR Nov 15, 2012

    Thanks for asking, this wraps is see through, and you can choose color, it offers many colors for customers.

    By Smile Nov 15, 2012 Was this answer helpful? (0) (0)

  • Regarding the 'Chiffon Bridal Jacket'

    This item is called a 'CHIFFON Bridal Jacket but the product description says the fabric is ORGANZA. Looking at your color chart, the champagne in the chiffon appears darker than the champagne in the organza. What is this wrap really made from? It's important to know so as to be able to determine the right color. Would you please answer as soon as possible...I'd like to take advantage of your free shipping offer that's going on right now. Thank you.

    By Andi Aug 28, 2012

    Thank you for your inquiry. The material is Organza. We will correct the product title. Sorry for any inconvenience caused to you.

    By Smile Aug 29, 2012 Was this answer helpful? (0) (0)

  • If I ordered a 22W how wide would the bottom part of the sleeve be nearer the elbow.

    I do not want it to be too tight so I really need to know this. I know the armhole measurement but not the opening at the bottom of the sleeve. Could you please answer asap as I need this very soon.

    Regards,
    Cathy

    By Cath Aug 26, 2012

    22W size's armhole is 21½ inches and 54½ inches. Hope you enjoy shopping with us!

    By Smile Aug 28, 2012 Was this answer helpful? (0) (0)

  • I love this Jacket but I am concerned about ordering it in the champagne colour in case it does not

    match, is there anyway I can order a sample of the colour

    By Caroline Cooke Aug 19, 2012

    Yes. If you want to buy some samples, you may refer to the following link to order the fabric and color that you prefer.
    http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html

    By Smile Aug 19, 2012 Was this answer helpful? (0) (0)

  • are you able to do this wrap/jacket in grey at all it would be the darkest grey you can please ??

    i will need it for the 1/9/2012 if thats possible thank you !

    By linda Aug 16, 2012

    We are sorry for the inconvenience. We do not have grey color available for this wrap. Here is the color chart for you check:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    You can choose the color we have.
    Thank you for your inquiry.

    By Smile Aug 16, 2012 Was this answer helpful? (0) (0)

  • Hi, I was wondering if there are any pictures of the colour choices.

    It is difficult to imagine which would match my outfit the best without seeing the colours.
    I would also like to know what size would be closest to a UK size 8.
    Thank you.

    By Jacqui Jun 13, 2012

    Dear
    For size, we recommend you to take your measurement and refer to our size chart.
    For color you can refer to our color chart. Below is the link:
    http://www.lightinthebox.com/html/LightInTheBox_Wraps.html

    By Smile Jun 14, 2012 Was this answer helpful? (0) (0)

  • Wrap Color Selection

    I see from the Q&A you don't currently offer this wrap in white. Do you plan to offer it in white within the next couple months? My wedding is right around the corner and this is by far my favorite design with the pattern, sleeve length and fabric choice. It's difficult to find a white, chiffon, short sleeve jacket that is stylish and fitted. Thank you.

    By Kat Jun 01, 2012

    Dear Kat,
    We cannot be sure if or when this item will go out of stock. We suggest if you really like this wrap, order it as early as you can. Many of our products are very popular and may be sold out by the time you want to buy. If this should happen, please try checking out our selection of other dresses, as we typically get new products every month. Please follow our website regularly to stay updated on the latest additions and special deals.

    By Smile Jun 04, 2012 Was this answer helpful? (0) (0)

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