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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Can I have the length of this dress be longer?

    the dress is way to short for my liking.

    By ana Apr 24, 2014

    Please kindly understand that the dress details will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us.

    By Dale Apr 24, 2014 Was this answer helpful? (0) (0)

  • Can this dress be altered for shipment in the US for Nov 8th occasion?

    Can this dress be altered for shipment in the US for Nov 8th occasion?

    By Lilibeth Torres Aug 30, 2013

    Tailoring will take 7-9 business days. If you pay for expedited shipping, the total time for you to receive it is around 3 weeks. Thank you for shopping with us:)

    By Dale Sep 01, 2013 Was this answer helpful? (0) (0)

  • Is the overlay chiffon attached to the dress? Is dress underneath short? Can you see through to legs

    I am 5'2 1/2" I need this for a wedding. I wonder if it is see-through to see my skinny legs. I need it to cover my legs.....

    By Donna Baxter Aug 12, 2013

    1. The chiffon overlay is attached to the dress.
    2. The underneath skirt is short.
    3. The leg part is see through as shown in the picture.
    Please feel free to ask if you have further questions.:)

    By Dale Aug 12, 2013 Was this answer helpful? (0) (0)

  • Is this dress available in custom sizes?

    Also, since the dress it's a final purchase in either case, custom order or standard size, I am a little nervous that it will not work for me.
    I am a classic apple shape with ample bust.
    If I sent you my measurements, could you tell me if you recommend this dress for me or if I should consider another dress. There are many beautiful dresses in your site, but I find this one very unique....
    thanks
    naen

    By Naen Mar 01, 2013

    Thanks for your question.
    If you have special requirements for sizing, our tailors can cut the dress just for you based measurements you provide.
    Just click the box for “Custom Size” and enter the requested measurements before adding the dress to your Shopping Cart.
    Here is the link for the guide to get your measurements exactly right:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
    Hope you enjoy shopping here.

    By Smiley Mar 01, 2013 Was this answer helpful? (0) (0)

  • Color of dress

    Can I buy this dress in another color? I want to wear it for my wedding but in a different color.

    By AK Dec 14, 2012

    Thank you for your inquiry.
    We are sorry that this dress is only available in the shown color. You can check this similar dress:
    http://www.lightinthebox.com/Chiffon-Elastic-Silk-like-Satin-Column-Floor-length-Evening-Dress-inspired-by-Kate-Beckinsale-at-Cannes-Film-Festival--FSF0815-_p112460.html?pos=ultimately_buy_2
    It has many colors available for you.
    Hope you can enjoy shopping here:)

    By Joy Dec 15, 2012 Was this answer helpful? (0) (0)

  • question

    Hi there
    Can one order this dress in a different color and is it still available?
    - Lotte _

    By Chiffon Sheath Nov 24, 2012

    Thank you for your inquiry.
    We are afraid that the dress is only available in one color, the color shows in the picture.
    Hope you enjoy your shopping with Lightinthebox.
    Best Regards!

    By Phoebe Nov 26, 2012 Was this answer helpful? (0) (0)

  • Can you let me know the dress will be in Australia by 28th Nov,12 ,I am leaving Austalia on 28th to

    to attend my daughter wedding . i am quite nervous the time
    also can you look at my measurement as below
    Bust- 47
    waist-40
    hips 48
    please let me know asap so i can order staight away
    thanks and regards

    By Mary Nov 01, 2012

    Thank you for your inquiry. After you place the order we will need a tailoring period of 15-19 working days and shipping time of 3-8 working days. The time is a little tight for you to receive the dress in time. Sorry for the inconvenience caused. Hope you enjoy your shopping here.

    By Smile Nov 01, 2012 Was this answer helpful? (0) (0)

  • Can the length of the dress be made longer to just above the knee?

    Is the sheath attached to the dress at the side as well as the shoulder?? I am a large person and the length of the dress under the sheath may be too short.

    By J Bond Oct 06, 2012

    Thank you for your inquiry. The length of this dress could not be made longer to be above the knee. Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination. Hope you enjoy your shopping here.

    By Smile Oct 10, 2012 Was this answer helpful? (0) (0)

  • Will this come back in stock anytime soon?

    I have an event on November 17, 2012.

    By Faye Aug 15, 2012

    Thank you for your inquiry. This product is available now, hope you like it : )

    By Smile Aug 15, 2012 Was this answer helpful? (0) (0)

  • How am I going to know if this item is back in stock?

    This dress is not showing that it is no more out of stock, infact it shows it will ship between June 11 and 18th. Is this for buyers who ordered before it was out of stock, or the dress is sold to a certain clique of people?

    By ZIPPORAH GITIHA Jun 11, 2012

    Dear ZIPPORAH GITIHA,
    It will not come back in stock in the near future. Sorry for any inconvenience caused. Please look over the additional items we currently have on offer.
    Also, you can click the "In-Stock Notice" button under the "Out of Stock" banner so that you would be informed as long as the item comes back in stock.

    By Smile Jun 11, 2012 Was this answer helpful? (0) (0)

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