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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Hi, I'm not sure about the colour.

    Is the Golden Brown quite blond? I need something close to auburn. Should I select light brown?

    By kf16 Apr 07, 2014

    Golden brown is more blonde than light brown. You can scroll down on the item detail page to check out the color chart.

    Hope you enjoy your shopping with us.:)

    By Rita Apr 08, 2014 Was this answer helpful? (0) (0)

  • Is this from the uk and If so how long will it take to arrive?

    Need it for Friday but need it to arrive on or before Thursday is it possible?

    By Electra Mar 31, 2014

    We need 24 hours to process the order once your payment is confirmed. Shipping time depends on the shipping method you pay for:
    Expedited: 3-5 business days
    Standard: 6-8 business days
    Super Saver: 10-20 business days
    It won't arrive on this Thursday. Thanks for your inquiry.

    By Andrea Mar 31, 2014 Was this answer helpful? (0) (0)

  • Does it last?

    Can I curl or straighten with my natural hair? Can I wash in shower? Can I leave in for 3 months+?

    By gpluv Feb 22, 2014

    It is not suitable for curling or straightening. But you can wash it. This is a washing guide for your reference:
    http://www.lightinthebox.com/html/Wigs_Buying_Guide.html?tab=9#t6f
    Thank you for shopping with us.

    By Dale Feb 23, 2014 Was this answer helpful? (0) (0)

  • can you use dye thats just a jel? like a conditioner that colours them

    i was just wondering as i want some pink ones that match some of my hair without having to pay for real hair

    By elouise Oct 16, 2013

    It's not dye-able. Thanks for your inquiry.

    By Dale Oct 16, 2013 Was this answer helpful? (0) (0)

  • Can I transfer from the bank?? Can I transfer from the bank??

    Can I transfer from the bank??

    How the cost of shipping to Saudi Arabia?

    By omar Sep 17, 2013

    Yes, you can transfer from the bank. Please add the items to your shopping cart, and click the green button "Proceed to Checkout". You will find the shipping cost with the discount offered for your order in the Order Information page.

    If you need have any concern about the payment procedure, please contact us via live chat (on the upper right corner of web page). Our sales people will give you professional help. Thank you for shopping with us:)

    By Dale Sep 17, 2013 Was this answer helpful? (0) (0)

  • How wide is the piece?

    How wide is this piece? How many clips per width?

    By san diego Jul 20, 2013

    There are 5 clips per piece. The width of one piece is around 25cm.
    Thank you for shopping with us:)

    By Dale Jul 21, 2013 Was this answer helpful? (0) (0)

  • Can be washed?

    Im not pretty sure if it can be washed.

    By Mai Jul 17, 2013

    Yes, it can be washed. Here is cleaning guide for your reference:
    http://www.lightinthebox.com/html/Wigs_Buying_Guide.html?tab=7
    Thank you for shopping with us:)

    By Dale Jul 17, 2013 Was this answer helpful? (1) (0)

  • Is this heat friendly?

    Its amazing I love it! Couldnt ask for anything better!

    By Julianna Apr 18, 2013

    No, it can't be ironed. Thank you for shopping with us:)

    By Dale Apr 19, 2013 Was this answer helpful? (0) (0)

  • Can you dye the extensions?

    I have an ombre effect in my hair, so my hair is lighter at the bottom. Is it possible to dye the extensions?

    By Cathinca Apr 13, 2013

    Sorry but this extension is not dyable. Thank you for shopping with us:)

    By Dale Apr 15, 2013 Was this answer helpful? (1) (0)

  • how much does it cost to buy to fill your whole head

    i just want length in my hair, so how much would it cost

    By mary-kate Mar 25, 2013

    Sorry, this wig can't cover your whole head due to its design. Please look over additional items that we have on offer. Hope you enjoy shopping here with us:)

    By Dale Mar 25, 2013 Was this answer helpful? (0) (0)

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