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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Delivery time

    How long until the tap is sent

    By eli Aug 15, 2016

    Reply(1)

    Please input your reply.

    Dear Eli,
    We will need a tailoring period of 1-4 working days and shipping time of 3-8 working days. Hope you enjoy your shopping here :

    By Smile Jun 05, 2012 Was this answer helpful? (0) (0)

  • Color changing Led chrome bathroom sink faucet

    When the faucet no longer lights up, what can you do to fix?

    By Brenda Pierce Aug 17, 2016

    Reply(4)

    Please input your reply.

    Sorry, we do not sell the parts separately. In your case, please contact customer service for professional help. Here is a link on how to contact customer service:
    http://www.lightinthebox.com/knowledge-base/c1192/a2974.html

    By Lucia Aug 17, 2016 Was this answer helpful? (0) (0)

    You misunderstood me, I have one of these and the light no longer works. I need to know if I can fix it? Is there a bulb? Where can I get the replacement bulb?

    By ppiercebap Jul 25, 2016 Was this answer helpful? (0) (0)

    You misunderstood me, I have one of these and the light no longer works, I need to know what I can do to fix this? Is there a bulb? Where is it? Where can I get the replacement bulb?

    By ppiercebap Jul 23, 2016 Was this answer helpful? (0) (0)

    LED lasts extremely longer than traditional bulbs, don't worry. Thank you for contacting us

    By Fabio Jul 22, 2016 Was this answer helpful? (0) (1)

  • I have 2 questions. I'll type them in additional details:

    Question 1. Does this faucet come with a drain? If not can I get one here in Canada for it?

    Question 2. I live in Toronto, Canada, so does this mean I don't need a thread adaptor?

    By Mary Murney Aug 15, 2016

    Reply(1)

    Please input your reply.

    Sorry, it doesn't come with a drain. Our faucet is with 1/2" thread. You'll need a 3/8" or 9/16" thread adapter. Please consult this with your local plumber and choose the suitable adapter on the following links:
    http://www.lightinthebox.com/two-flexible-3-8-faucet-water-supply-hoses_p394850.html
    http://www.lightinthebox.com/A-Pair-of-Pipe-Reducing-Bushings--G1-2--Male-x-9-16--Female-0599-QH1002-_p191826.html
    Thank you for shopping with us:

    By Dale Apr 25, 2013 Was this answer helpful? (0) (0)

  • What diameter hole is required to mount to faucet on granite countertop?

    Also, what is the length of threaded portion below faucet?

    By Ray Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thank you for your inquiry.
    The installation hole is 32 mm
    The spout height is 11 cm
    Hope enjoy your shopping with us.

    By Alison Feb 21, 2013 Was this answer helpful? (0) (0)

  • Color Changing LED Bathroom Sink Faucet - Chrome Finish#00307998

    on one of the reviews for this tap it states the delivery company wanted £52 pounds on delivery for duty. is this case on this tap if shipping to the uk??

    By rob higgins Aug 15, 2016

    Reply(1)

    Please input your reply.

    As with any international shipment, taxes are charged if any by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge. Please refer to the following link:
    http://www.lightinthebox.com/knowledge-base/c1229/a3021.html

    By Smile Nov 13, 2012 Was this answer helpful? (0) (0)

  • What is the difference between this model and the kitchen sink faucet version sprinkle #00307325?

    Besides the LED, does it produce different water pressure and does it swivel like a kitchen sink faucet?

    By James Aug 15, 2016

    Reply(1)

    Please input your reply.

    The warranty of these two items are different. The warranty for #307325 is 3 years and the other one is 6 months. The water pressure is the same and they can not swivel like kitchen sink faucet. Hope you enjoy your shopping with us.

    By Smile Sep 24, 2012 Was this answer helpful? (0) (0)

  • is this faucet low lead compliant for California? Is it available in a Nickel or a steel finish?

    is this faucet low lead compliant for California? Is it available in a Nickel or a steel finish?

    Does the LED color change with water temperature? Or how does the color change?

    By Shopping Aug 15, 2016

    Reply(1)

    Please input your reply.

    Dear customer,
    The item is not available in a Nickel or a steel finish.
    It is of low lead material. The LED color change with the water temperature.
    Thank you for shopping with us:

    By Smile Jun 10, 2012 Was this answer helpful? (0) (0)

  • Il led è alimentato a batterie?

    Il led è alimentato a batterie?

    By Pasqualina Aug 15, 2016

    Reply(1)

    Please input your reply.

    Gentile cliente,
    Grazie per aver visitato il nostro sito,
    Il Led è alimentato da acqua, non è a batterie.
    Buon acquisto!
    Saluti!

    By Simona Sep 28, 2012 Was this answer helpful? (0) (0)

  • ALIMENTAZIONE ELETTRICA

    Volevo sapere se il rubinetto a Led in questione funziona con batteria o a corrente elettrica

    By andrea Aug 15, 2016

    Reply(1)

    Please input your reply.

    Gentile cliente,
    Grazie per la tua visita al nostro sito.
    Per questo modello di rubinetto, si alimenta con il corrente elettrica.
    Buon aquisto!
    Saluti!

    By Simona Aug 21, 2012 Was this answer helpful? (0) (0)

  • Buenos días. Quisiera saber si es posible modificar la altura del caño del grifo. Si es flexible.

    Lo quiero instalar con un lavabo sobre encimera, y su altura es de 16,5cm. Por lo que necesitaría que la salida de agua estuviese un poco mas alta.
    Gracias

    By Daniel Aug 15, 2016

    Reply(1)

    Please input your reply.

    Estimado/a Cliente
    Hola.
    Gracias por su interés en LightInTheBox.
    No puede modificar, esta altura es fija.
    Saludos
    LightInTheBox

    By Rebeca Aug 19, 2012 Was this answer helpful? (0) (0)

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