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LightInTheBox.com ships worldwide to nearly every country across the globe.

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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Hey I'm interested in ordering a kit but want to know how long it would take to arrive?

    I live in Freehold NJ in the U.S. I want to know how long it would take to arrive and if it comes with instructions for everything.

    By Danny Cash Nov 27, 2012

    Thanks for your question.
    The processing time is 24hours and shipping time is 3-5 business days with exxpedited shipping way and 6-8 business days with standard shipping way. Hope you enjoy shopping here!:)

    By kishi Nov 28, 2012 Was this answer helpful? (0) (1)

  • do you deliver ion Saudi Arabia?

    hi iam from saudi Arabia..and iam really interested to order but iam kind of worry that the items could be confiscated in saudi customs beacause its against the islamic belief...

    By ritchie Nov 27, 2012

    Thank you for coming to our site.
    Yes, we can ship to Saudi Arabia. Hope you enjoy your shopping here. :)

    By Brenda Nov 27, 2012 Was this answer helpful? (0) (1)

  • Where is this product made?

    i don't really want to purchase this if it is made in Japan or China. I have not herd good things about tattooing products made in japan or China.

    By Kay Nov 21, 2012

    This product is made in China. And we are confident with the quality of our items. Hope you enjoy your shopping here. :)

    By Brenda Nov 21, 2012 Was this answer helpful? (0) (1)

  • i want to order one of your product..but i have a problem about shipment..i'm working at motor tanke

    i want to order one of your product..but i have a problem about shipment..i'm working at motor tanker vessel and im in the port of colombia right now..we are leaving in colombia on october 1,2012..our next port was denmark and we dont know yet which port in denmark we arrive...but i can send you a full details of our arrival in denmark 2 to 3 days before we arrive,,,my question is..the transuction of my payment throu credit will start now or i start the transuction when i reach denmark..but one thing is,i dont have a internet conection onboad.we have but only txt messages,,,,,

    need any advise

    kindly response this because badly need this product

    thanks and more power

    By rico Sep 28, 2012

    Thank you for your inquiry. After you place the order and the payment is confirmed this item will be shipped out within 24 hours and the shipping time is 6-8 business days. Please calculate the time on which day you will receive it before you place the order. Hope you enjoy your shopping here.

    By Smile Oct 02, 2012 Was this answer helpful? (0) (0)

  • Turkey

    Hello, I want to get the product from your site, but you send to Turkey? How much is shipping costs, sending mean? USPS tracking number via email Do you provide mail you send and your customers? :) I know you had a question I asked a lot of questions sent a single tattoo inks customs or herbal product is chemically bonded Having trouble passing things like turkey? I offer my respects to thank you very much in advance ....

    By sefa Sep 22, 2012

    Thanks for your question.
    Yes, we can send to Turkey.
    The shipping cost to Turkey is about USD $ 35.14.
    Yes, you will receive our e-mail of the tracking number after your orders are shipped.
    Hope you enjoy shopping here. :)

    By Smile Sep 23, 2012 Was this answer helpful? (1) (0)

  • I wonder if there is a way to expedite the shipment paying extra or something?

    And with this way or without it what is approximately time of delivery? I'm located in Belgrade, Serbia
    Thank you very much, greetings

    By armi Sep 07, 2012

    Thank you for inquiry. Yes, you can choose expedited shipping. Expedited shipping: 3-5 business days and Free shipping: 10-20 business days. Hope you enjoy shopping with us!:)

    By Smile Sep 07, 2012 Was this answer helpful? (0) (0)

  • if im going to buy a product from your company, what is the method of payment and also the shipping

    I am planing to buy a set of tattoo machine as its is shown, 4 Cast Iron Tattoo Gun Kit for Lining and Shading (40 8ml Colors Included), how long it takes for the shipping here in Muscat Oman

    By james ford Sep 05, 2012

    Please click this link to check the payment methods we accept:
    http://www.lightinthebox.com/knowledge-base/c1227/a2996.html

    Here is the way to help you check shipping cost:
    1. Please kindly select all the desired items and quantity, then add them to your shopping cart.
    2. Please scroll down your page, there you'll find the "estimated shipping costs" silver bar.
    3. Click on the bar and choose shipping country to preview shipping method and shipping costs there.

    We'll ship it within 24 hours and it will arrive you within 1 week with expedited shipping.

    Hope you enjoy your shopping here:)


    By Smile Sep 05, 2012 Was this answer helpful? (0) (0)

  • I am in Ireland, Can I order this kit to be delivered in Mauritius?

    Can I make an order from Ireland to be delivered in Mauritius?

    By Visham Aug 01, 2012

    Yes. You can just input the shipping address to Mauritius when you place the order. Hope you enjoy shopping with us:)

    By Smile Aug 01, 2012 Was this answer helpful? (0) (0)

  • do you ship in Serbia and how we can pay because we dont have paypal option?

    ...............................................................................................................................................

    By marko Jul 22, 2012

    Dear marko,
    Yes, we ship to Serbia. If you don't have a paypal account, you can choose credit card, western union or wire transfer to finish the payment. Please find more guide on the following link:
    http://www.lightinthebox.com/knowledge-base/c1227/a2996.html

    By Smile Jul 22, 2012 Was this answer helpful? (0) (0)

  • Would i have to pay additional charges: Customs Duty, Excise Duty or Import VAT on top of the Price

    Would there be any additional charges to the item when it is delivered or will there be any problems with customs as i am based in the UK/London.

    just don't want to have to pay/caught out on any hidden charges..

    By Mike Jul 07, 2012

    Dear Customer,
    Yes, please check customs policy of your country since some import tax may occurs when delivery.
    Hope you enjoy shopping at www.lightinthebox.com!

    By Smile Jul 09, 2012 Was this answer helpful? (0) (0)

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