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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Will this work in the Philippines? Power voltage in the Philippines is 220volts.

    I would like to buy it from the US and bring it to the Philippines.

    By Tet Jul 21, 2013

    This light is out of stock now. We have two similar ones which are available in 220V:
    http://www.lightinthebox.com/40w-e14-metal-canopy-and-crystal-lampshade-pendant-light_p437537.html
    http://www.lightinthebox.com/60w-pendant-lights-with-crystal-drops-in-round_p358705.html?pos=ultimately_buy_16
    Hope you enjoy shopping here with us:)

    By Dale Jul 21, 2013 Was this answer helpful? (0) (0)

  • product color

    the light looks like it has a pinkish tone all the way from top to bottom? one previous answer said it's just the pole?
    the light pinkish overall?
    and if so do you make one that is chrome or silver toned all the way through?

    By dina May 02, 2013

    Please kindly understand that the finish of this light can't be customized. This light isn't pink. The pink shade is the reflection of the environment. Thank you for shopping with us:)

    By Dale May 02, 2013 Was this answer helpful? (0) (0)

  • I see that the cord length is adjustable to a smaller size, but was is the length of the cord?

    I want it to have 95 cm hanging length

    By Ale Apr 28, 2013

    Please kindly understand that the cord can be shortened but can't be lengthened. Thank you for shopping with us:)

    By Dale Apr 28, 2013 Was this answer helpful? (1) (0)

  • Need additional info prior to purchase - help!

    1 - It looks like this has a "Pink" tint to it ... yes or is it clear through & through? 2 - Is the "jewel" that drops down from the bottom center of the cylinder removable? 3 - I would like to put 3 of these above my "breakfast bar" in the kitchen, but do you think they are more suitable for a bedroom/bathroom instead of a modern kitchen? 4 - If I purchase 3 of these, how much is shipping within the US? Thanks!

    By JR Feb 16, 2013

    Thank you for your inquiry.
    The pink color is the reflection of the environment. The jewelry on the light is removable. It is highly recommended for modern kitchen.
    Shipping is on great discount now.It is automatically calculated by the system.
    For shipping fee, as it depends on the distance and also the weight.
    1、Please kindly select your desired product and quantity and add them to your shopping cart.
    2、Scroll down your page. look for “Estimate Shipping Costs”On the Ship to: drop-down menu, choose the corresponding country of delivery.
    Then you can see the estimate shipping cost for the items in your shopping cart and also the shipping method available there.
    Hope you enjoy your shopping with Lightinthebox.
    Best Regards!

    By Phoebe Feb 17, 2013 Was this answer helpful? (1) (0)

  • I'm wondering if the length of the cord of this light can be made shorter?

    I'd love to order this light, but it would have to be shorter to hang where I would like to install it. Is the cord length adjustable? Thank you!!

    By Jess Jan 22, 2013

    Thank you for your inquiry.
    For the cord , you can adjusted it .
    Hope enjoy your shopping with Lightinthebox.

    By Alison Jan 22, 2013 Was this answer helpful? (0) (0)

  • wall mount

    can this be wall mounted? I am planning to install this in the passage to entrance. Thx

    By Kumar Oct 07, 2012

    We are sorry to tell you that this light is not suitable for being used as a wall mounted light.
    Here is a reference for the wall mounted light.
    http://www.lightinthebox.com/1-light-wall-light-in-white_p292993.html
    Thank you for your asking.

    By Smile Oct 08, 2012 Was this answer helpful? (0) (0)

  • Measurements of actual pendant

    I would like to know the actual measurements of the pendant only.
    I know the width is 6.30 inch.
    However what is the length (height) measurement of the actual pendant without the cable?

    I just need to know whether it will be too big for over my kitchen island bench.

    Thank you

    By Chloe Svendsen Aug 12, 2012

    The length of the pendant only without the crystal is 8.7 inch (220mm). The crystal is 2.0 inch (50mm) in length. Hope you enjoy shopping here! :)

    By Smile Aug 15, 2012 Was this answer helpful? (0) (0)

  • Is this product a plug-in or hardwired?

    I'm in need of two pendant lights for bedside, I rent not own so I'm looking for plug-in pendant lights .. this would suit my decor to a T.

    By Anna Jul 28, 2012

    Sorry that this light is hardwired. Thank you for shopping with us:)

    By Smile Jul 30, 2012 Was this answer helpful? (0) (0)

  • Size? Bulbs?

    What does 0-12 diameter mean? What is the diameter of the cylinder? What does 1-2 bulbs mean? How many bulbs does it take? Are thes bulbs easily found in a hardware store in the US? Can the pendant be made to hang less than 36 inches? Thank you.

    By Demetria Jul 16, 2012

    Dear Demetria,
    Product Dimension(Inch): D6.30*H39.37 in .0-12 is a range set for searching items.This light need 1-2 lights.Please check "bulb compatible" picture for your reference below this item pages. Hope you enjoy shopping here!:)

    By Smile Jul 18, 2012 Was this answer helpful? (0) (0)

  • I am trying to decide between this item or the 3 bulb version of the same pendant #0020157.

    Are the dimensions of this pendant the same as item # 0020157? Is the only difference the number of lamp bulbs they each hold?

    How long will delivery take?

    Can you send a picture of the ceiling canopy?

    thank you very much

    By celeste maher Mar 28, 2012

    Dear celeste maher,
    This pendant light's size is D6.30*H39.37 inch.
    The most difference is the bulb difference.
    We require 3-10 Business Days to process your order and another 3-8 Business Days to ship your order to your place.
    Thank you for shopping with us:)

    By Smile Mar 29, 2012 Was this answer helpful? (0) (0)

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