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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • Amy Madisonrn@gmail.com

    Hi I want to buy the thermostatic valve that was mention in the above question can you please send me the order# or description thanks

    by anymadisonrn May 09, 2017

    Reply(1)

    Please input your reply.

    It will come as shown in the picture.
    Thank you for shopping with us.

    by Sandra May 09, 2017 Was this answer helpful? (0) (0)

  • Question moved from review

    boa tarde qual o preço a pagar na alfandega para o envio deste chuveiro? para Portugal?

    by manuela Nov 04, 2016

    Reply(1)

    Please input your reply.

    The tariff charge depends on the import policy of your country. We are located in China. For specific details about the import policy, please consult with your local Customs about the specifics of such policy.
    Thank you for shopping with us.

    by Fabio Nov 04, 2016 Was this answer helpful? (0) (0)

  • Is this waterfall, shower and the rest of the components available in Brushed Nickel?

    Is this available in Brushed Nickel?

    by George Aug 15, 2016

    Reply(1)

    Please input your reply.

    We don't have this desgin with brushed nickle finish.
    Thanks for your inquiry.

    by Dale May 13, 2014 Was this answer helpful? (0) (0)

  • Does this come with a thermostatic valve and all other materials needed for installation for USA?

    Does this come with a thermostatic valve and all other materials needed for installation? We live in the USA.

    by Nitin Aug 15, 2016

    Reply(1)

    Please input your reply.

    Dear Nitin,
    Thanks for your inquiry. This item is with a Ceramic Valve included instead of a thermostatic valve. For the installation, please kindly purchase an adaptor:
    http://www.lightinthebox.com/A-Pair-of-Pipe-Reducing-Bushings--G1-2--Male-x-G3-8--Female-0599-QH1001-_p162400.html
    Wish you enjoy your shopping here:

    by Amy Jul 04, 2013 Was this answer helpful? (0) (0)

  • Spout length, gallons per minute

    What is the spout length for this product in inches?

    How many gallons per minute the the spout

    Could I instal the curved spout as a bath tub faucet?

    by Carlos Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please be noted that the installation distance between the spout and the wall is 17cm 6.69". The water flow under normal water pressure is around 6 gallons per minute. You can install the curved spout as a bath tub faucet. Hope you enjoy shopping here with us:

    by Dale May 06, 2013 Was this answer helpful? (0) (0)

  • What are the gallons per minute rating of this shower head?

    What are the gallons per minute rating of this shower head?

    by Greico Homes Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thank you for your inquiry.
    For Northern America standard, it is higher than 5.1GPM.
    For EU standard, it is higher than 5.3GPM.
    Hope you can enjoy shopping here:

    by Smile Nov 26, 2012 Was this answer helpful? (0) (0)

  • do you have a 3 way diverter to go with the contemporary waterfall #00229651.

    we need tub spout, shower and handheld shower.

    by jo ann hahn Aug 15, 2016

    Reply(1)

    Please input your reply.

    It comes with shower head and hand shower. For tub faucet, please check this link: http://www.lightinthebox.com/contemporary-waterfall-tub-faucet-with-hand-shower-chrome-finish_p321597.html.

    by Smile Oct 01, 2012 Was this answer helpful? (0) (0)

  • can u use waterfall and shower head at the same time

    can u use waterfall and shower head at the same time

    by tino Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thank you for your inquiry. Really sorry that waterfall and shower head can not be used at the same time. Hope you enjoy your shopping here:

    by Smile Sep 14, 2012 Was this answer helpful? (0) (0)

  • Who is the manufacturer of this shower set?(Moen, Delta etc) Does it come in Oil rubbed Bronze? thx

    I love this but i need it in an Oil rubbed Bronze color.

    by Kim Aug 15, 2016

    Reply(1)

    Please input your reply.

    Dear Kim,
    It is made by our private supplier. No, it doesn't come in oil rubbed bronze.
    Thank you for shopping with us:

    by Smile Jun 29, 2012 Was this answer helpful? (0) (0)

  • Do I need to order any parts to install this...example thread adaptor,valve kit?

    Does the piece that goes in the wall to install this come with it...if not can you tell me what products I need to order?

    by Michelle Aug 15, 2016

    Reply(1)

    Please input your reply.

    Dear Michelle,
    All accessories needed to installation is included in the package.
    It fits standard G1/2'' thread size.
    Thank you for shopping with us:

    by Smile Jun 17, 2012 Was this answer helpful? (0) (0)

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