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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • I want to order a fabric swatch of this dress in ivory.

    The fabric swatch options are Satin chiffon and 30D chiffon. Which one is this dress made from?

    by Chiffon fabric Mar 21, 2017

    Reply(1)

    Please input your reply.

    it is made of chiffon
    thank you

    by Lucia Mar 21, 2017 Was this answer helpful? (0) (0)

  • dresses

    were are the dresses been shipped from?

    by pjelks4 Feb 18, 2017

    Reply(1)

    Please input your reply.

    the dress are shipped from China

    by hangyu Feb 18, 2017 Was this answer helpful? (0) (0)

  • Color

    Is the dress pictured chocolate or brown?

    by Lbellard31 Nov 30, 2016

    Reply(1)

    Please input your reply.

    It is brown
    Thank you for shopping with us

    by Lucia Nov 30, 2016 Was this answer helpful? (0) (0)

  • can you give me pictures on the other colors?

    i need to see other colors on this dress?
    you put many colors and you show only one color
    can you give pictures on the other colors?

    by Noorita G Oct 27, 2016

    Reply(1)

    Please input your reply.

    "Sorry, the pictures shown on our website are all we have now. We will improve our service in the future to provide more information for you. Please refer to the following link to check out the color chart for more details:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1"

    by Lucia Oct 27, 2016 Was this answer helpful? (0) (0)

  • Time to receive the dress

    I will have a wedding in may 21th. If i order that dress with my specific measures, when will it arrive ar portugal?
    Thanks

    by Andreia Gravata Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the ""add to cart"" button.
    Hope you enjoy shopping with us.

    by LITB CS Mar 29, 2016 Was this answer helpful? (0) (0)

  • Wait Time

    Is the tailoring time of 15 to 17 days for dresses with specific measurements or all dresses?

    by Tina C. Aug 15, 2016

    Reply(1)

    Please input your reply.

    The processing time is 7-9 business days for all measurements.
    Thank you for shopping with us.

    by LITB CS Dec 08, 2015 Was this answer helpful? (0) (0)

  • Question moved from review

    I would like to order this dress, it is free shipping, why they recnen 27 francs it? Thank you, Silvia Kolly

    by Kolly Markus Aug 15, 2016

    Reply(1)

    Please input your reply.

    This item is not available for free shipping service.
    The shown price and the shipping fee on the order page are actual.
    Please feel free to ask if you have further questions.

    by Vivien Jul 05, 2015 Was this answer helpful? (0) (0)

  • Do you have a color samples somewhere to look?

    Do you have color samples on your site, so I would have a better understandig what color to choose?
    Thank you.

    by Olga Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please refer to the following link to check out the color chart for more details:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Please feel free to ask if you have further questions.

    by Bo Jul 31, 2014 Was this answer helpful? (0) (0)

  • when will dress arrive if ordered today

    If I order this dress today will it arrive before March 15?

    by Rochelle Aug 15, 2016

    Reply(1)

    Please input your reply.

    Tailoring Time: 15-17 business days
    Sorry it won't arrive at you by March 15. Thanks for your inquiry.

    by Dale Feb 23, 2014 Was this answer helpful? (0) (0)

  • Can I order this dress in a 16W?

    The dress size says 16 but looking at the measurements I would need a 16W

    by Rochelle Aug 15, 2016

    Reply(1)

    Please input your reply.

    Size 16W is not available. In your case, I suggest you order this dress in custom measurements so that we can tailor it fit you well. Please click "Custom measurements" and then fill in your bust, waist, hip, hollow to floor and height sizes for our tailor. Hope you enjoy shopping here with us.

    by Dale Feb 23, 2014 Was this answer helpful? (0) (0)

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