Q&A for Mini Semi Flush Mount in Crystal (Chrome Finish)

All | Faqs | Product description | Shipping or Payment | Customer service issue
can you order extra crystal links for the chandelier, i had a set missing in my shipment.

please send missing 3rd set of chandelier, only 2 was sent in box.

By WRJ Jun 08, 2013

So that we may address this matter quickly and conveniently, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.
Thank you for shopping with us:)

By Smile Jun 09, 2013 Was this answer helpful? (0) (0)
the height and width on this product

I have for the last few days trying to get an answer on the height and width on this product, sadly no one has replied, I am not sure whether I should buy this product.

By Joe Feb 10, 2013

Thank you for your inquiry.
Product Dimensions: 8L*8W*12.5H cm (3L*3W*5H inch)
Hope enjoy your shopping with us.

By Alison Feb 10, 2013 Was this answer helpful? (0) (0)
Can we replace the bulb with a brighter LED bulb?

Need to know if light can be replaced with different bulbs

By Ann Dec 09, 2012

Thank you for your inquiry.
we can not replace the bulb with the LED bulb
Hope enjoy your shopping with Lightinthebox.

By Alison Dec 10, 2012 Was this answer helpful? (0) (0)
Availability of 220-240v version of item 00159490 and 001594491

I am interested to order 2x item code 00159491 and 3x item code 00159490. I require these in the 220-240V version. Can you please confirm you have these available to order.

Regards ..... Vito

By Vito Romano Oct 11, 2012

Yes, they are available to order for you.
Hope you enjoy shopping with us:)

By Smile Oct 11, 2012 Was this answer helpful? (0) (0)
What is the actual size of the product

From the description, it seems that the chandelier portion is too small for me, could you please cconfirm the measurements before I purchhase, such as the height from the mount to the end. Thanks

By Paula Sep 25, 2012

Product Dimension(cm): L3.15*W3.15*H4.92 in
Thank you for your asking.

By Smile Sep 25, 2012 Was this answer helpful? (0) (0)
is this a DIY light?

HI,my light is a DIY type. so can this be fitted into that type of fitting or do i have to call anelectrician to fit it?
tks

By laurs Aug 25, 2012

Thank you for your inquiry. We are sorry that this light is not DIY type. We can only provide it as the picture shows.

By Smile Aug 27, 2012 Was this answer helpful? (0) (0)
Can you please tell me how much this item would be to ship to new zealand

I would like to know how much it is for you to ship this item to new zealand

By June Christmas Aug 12, 2012

Thank you for your question. You may check the shipping cost in your shopping cart. First add the item you want to your shopping cart. Then click the button "Estimate shipping cost" in the shopping cart page and you will see the shipping cost for this product.

By Smile Aug 14, 2012 Was this answer helpful? (0) (0)
can an energy saver bulb be used?

I am from australia and wanted to order this light today but just needed to know what sort of bulb is used because i prefer an energy saver bulb which can be pinned.

By joyitesh Jun 11, 2012

Dear Joyitesh,
You can use an energy saver bulb for the item. Thank you for shopping with us:)

By Smile Jun 11, 2012 Was this answer helpful? (0) (0)
Can this fixture be used in a bathroom?

Would it be affected by moisture? We do have an exhaust fan to remove the steam but just wondering if the wires that connect the crystals together would rust?

By Jacinta Apr 09, 2012

Dear Jacinta,
No, the fixture cannot be used in the bathroom.
Thank you for shopping with us:)

By Smile Apr 10, 2012 Was this answer helpful? (1) (0)
I wonder what form of payment

I wonder what form of payment, if you send to another address and can put value less than $ 50 on larger purchases?

By Rodinei Nunes Nov 15, 2011

Dear Rodinei Nunes,
We make paying for your orders easy by providing a range of convenient payment options. Besides PayPal, we accept a wide variety of credit/debit cards, Western Union, and wire transfer. For more details, please read “Accepted Payment Methods”:
http://www.lightinthebox.com/knowledge-base/c8/a15.html
We accept either of the above payment if we send this light to your address. But if you want to change the order value, please contact the customer service team and they will glad to service. You may log in to “My Orders,” click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. Thank you for shopping with us:)

By Smile Nov 15, 2011 Was this answer helpful? (1) (1)