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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • What size is wide ?

    This shoe comes in a wide option can you tell me the measurement of wide ?
    I have a wide foot and bone joint (where the toes start) which measures 10.5 cms wide when drawn on a piece of paper and I am size 7.5 (EU 42).
    Will the wide option fit me?
    Thanks

    By Wendy Jul 02, 2015

    Reply(1)

    Please input your reply.

    Apologies, we need to contact the responsible party about this issue. We will get back to you as soon as possible. Thank you for your understanding.
    Please feel free to ask if you have further questions.

    By Haley Jul 03, 2015 Was this answer helpful? (0) (0)

  • Gold - colour

    I would like to order the shoe in the second pic.. and I guess the colour is gold, but you have two different gold in the drop down list.

    Which do I pick?

    Best,

    Therese

    By Therese Jun 01, 2014

    Reply(1)

    Please input your reply.

    If you want the shoe in the second picture, you should choose "gold" in the drop down list.
    Hope you enjoy shopping here with us.


    By Bo Jun 01, 2014 Was this answer helpful? (0) (0)

  • Product size and shipping

    1. What is the right size to choose if my girl's foot is 21cm long and width is 18.5cm?
    2. What is the processing time and shipping time for shipment to Asia?

    By Christabel May 23, 2014

    Reply(1)

    Please input your reply.

    You can refer to the size chart below.
    Processing Time: 9-11 business days
    Shipping Time (Expedited): 3-5 business days
    Thank you for shopping with us.

    By Bo May 26, 2014 Was this answer helpful? (0) (0)

  • do i chose size 36 or 37?

    hello i have a question!! i measure my food inches is almost 9 inch long and almost 9 cm
    i have wide foot I want to order wide shoes .is this going to be to big ? and should i order 36 or 37? please help !!!
    thank you
    Julia

    By Julia Apr 21, 2014

    Reply(1)

    Please input your reply.

    Based on your measurements, these shoes are too narrow for you.
    Please look over additional items that we have on offer. Hope you enjoy shopping here with us.

    By Dale Apr 21, 2014 Was this answer helpful? (0) (0)

  • Customized performance dance shoes - ladies. Can you confirm your heel height table in inches

    I don't understand your heel height chart? What is this in inches?

    By Roberta Jan 20, 2014

    Reply(1)

    Please input your reply.

    Please find heel type details on this link. You could find height information in inches under each heel picture.
    http://www.lightinthebox.com/html/Dance_Shoes.html?tab=1
    Thank you for shopping with us.

    By Dale Jan 20, 2014 Was this answer helpful? (0) (0)

  • Customize Performance Dance Shoes Leatherette/ Paillette Upper Latin Shoes for Women in Silver-Blue

    I want to order a heel the same as the heel in the photo. What is the code for this heel?

    By Donna Jan 09, 2014

    Reply(1)

    Please input your reply.

    The shown heel type is H7660. Thank you for shopping with us.

    By Dale Jan 09, 2014 Was this answer helpful? (0) (0)

  • Narrow width

    When will narrow width in silver-blue be available again?

    By Kay Nov 29, 2013

    Reply(1)

    Please input your reply.

    Please be kindly noted that it will not come back in the near future. Suggest you choose another item instead.
    Thank you for shopping with us:)

    By Smile Dec 01, 2013 Was this answer helpful? (0) (0)

  • width

    i brought this shoe a few months ago and it didn't have a width on it what would you suggest i order many thanks

    By donna Jul 24, 2013

    Reply(1)

    Please input your reply.

    Please measure your foot length and width and then refer to the size chart in product details to choose the best size to order. This shoe is available in wide, medium and narrow styles as shown in the size chart.
    Thank you for shopping with us:)

    By Dale Jul 24, 2013 Was this answer helpful? (0) (0)

  • re the blue and silver shoe

    could you please advise is the blue a true blue colour or is it a turquoise as it appears in the picture as that is what I want or perhaps do you have a turquoise available.

    I would also like to know if I could have the shoe made with a resin or smooth leather sole rather than the ballroom leather sole?

    I have had several shoes from you and have been very happy

    Regards Denise

    By Denise Irwin Jul 21, 2013

    Reply(1)

    Please input your reply.

    The silver-blue color will be as shown in the 1st picture. Slight difference may be caused by monitor display.
    Please kindly understand that the sole material can't be customized.
    Thank you for shopping with us:)

    By Dale Jul 21, 2013 Was this answer helpful? (0) (0)

  • What size and width do I need to order?

    My feet are 24,4 cm long and have a circumference of 22,6 cm. So what would be the right size and width for the shoes to have a tight fit?

    By Lou Jul 07, 2013

    Reply(0)

    Please input your reply.

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