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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • shoe width

    hello,
    I measured my foot again and again. tried to do it accurately as better as I can. Well, I guess my foot length is 23, 3, while the width is 9 - 9.2 sm. I usually wear 36.5 or 37 and I have a narrow foot (usually have problem to chose summer shoes). Can I order 37 here or it doesn't fit ? And how to understand the narrowness? Am I 7 or 7.1? Thank you.

    By Anna Oct 21, 2013

    According to your measurements, size 37 could fit you well in length. But it may be a little tight on you by width. Thank you for shopping with us:)

    By Dale Oct 21, 2013 Was this answer helpful? (0) (0)

  • What heel design is shown in the picture?

    Also, i assume the heel comes in the same colour as the shoe right? although the guide to the heels show the heels in different colours. Thanks!

    By CW Aug 04, 2013

    Thanks for your inquiry. The screen heel type is H5260. And the color of the heel will be the same with the shoes color. Wish you enjoy your shopping here.

    By Amy Aug 04, 2013 Was this answer helpful? (0) (0)

  • How do I know which heel height is 2 inches?

    The drop-down list for the heel height of these shoes contains several options but none is converted into understandable format (inches or centimeters). How do I know what height the codes stand for?

    By AMM Jul 22, 2013

    Please find the heel height details of each type on this link:
    http://www.lightinthebox.com/html/Dance_Shoes.html?tab=1
    Thank you for shopping with us:)

    By Dale Jul 22, 2013 Was this answer helpful? (0) (0)

  • width

    Hello,
    I need a wide shoe. I have tried your medium width and it does not fit. I see here that wide width is available but, in the tables with the measurements, the difference of the medium to wide is only 1mm. I am sorry but this is no difference... I need one centimeter wider than your medium width. Is this type available?? Do you have any shoe with this wide?

    By Ro Jul 18, 2013

    Sorry that this shoe is not available in that width due to the design.
    Thank you for shopping with us:)

    By Dale Jul 18, 2013 Was this answer helpful? (0) (0)

  • refund question

    If the shoes do not fit can i get a refund or credit note?

    By vanessa Jul 18, 2013

    If there is any quality problem we can arrange refund or replacement for you.
    Please check return policy at http://www.lightinthebox.com/knowledge-base/c1228/a3015.html
    Thank you for shopping with us:)

    By Dale Jul 18, 2013 Was this answer helpful? (0) (0)

  • On a wide fit are the soles wider across the toe?

    Can you please tell me how wide the sole of the shoe is across the widest part of the toe in a size 4.

    By Linda Heath Jul 08, 2013

    Our size is not US size. Please measure your feet length and girth up first before choosing the size. Then refer to the size chart in "product details" to determine which size you need to order. Different designs may have different size charts. Hope you enjoy shopping here with us:)

    By Dale Jul 08, 2013 Was this answer helpful? (0) (1)

  • I have a question about the Shoes Satin Upper Latin Dance, gold color:

    How to understand form me and to order about - Select Heel Type, there its about 12 qualification? My size actualy is 37, 5 so I should order 37, or 38?

    e-mail: mira_dd@mail.bg

    By Mira Dimitrova Apr 17, 2013

    If you are 37.5, maybe size 38 will fit you better. Please kindly understand that only the options in the drop down menu can be made for these shoes now. Please refer to the following link about the details of different heel types:
    http://www.lightinthebox.com/html/Dance_Shoes.html?tab=1
    Thank you for shopping with us. :)

    By Dale Apr 17, 2013 Was this answer helpful? (0) (0)

  • i want to buy this shoes,how to pay?

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    By penny Feb 08, 2013

    Thanks for your inquiry. First please choose the color and quantity, and then add it to shopping cart. On the checkout page, you can choose payment method and shipping method which are convenient for you. We accept paypal, credit card, western union and wire transfer. Thanks for coming to our website and hope you can enjoy your shopping here.

    By Candy Feb 08, 2013 Was this answer helpful? (0) (0)

  • Can this dance shoe be made with an easy snap closing as opposed to a buckle closing?

    Snap closing dance shoes are much easier to put on and get off.

    By Judy Jan 12, 2013

    Thanks for your question.
    We are sorry that we can only provide the shoes as the pictures.
    Hope you enjoy shopping here.

    By Smiley Jan 13, 2013 Was this answer helpful? (0) (1)

  • EXTRA WIDE DANCE SHOE NEEDED

    Although the girth of my foot is 10 inches, I require a 4" base to stand on for proper balance. I also only require a 9.2 inch length. Are any shoes available in a size that would meet these requirements?

    By Amy Jan 08, 2013

    We are sorry but we do not have shoes that can meet your requirements. You may need to find suitable ones in your local market.

    Thank you for your inquiry.:)

    By Rita Jan 08, 2013 Was this answer helpful? (0) (0)

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