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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Can the shoe be exchanged if wrong size?

    Some shoes I wear a 9 and some I wear a 9 1/2. Can they be exchanged if the size is wrong

    By Tanya Ross May 29, 2015

    Here is our return policy:
    http://www.lightinthebox.com/index.php?main_page=return_policy
    Please take your foot measurements, then refer to the size chart in "product details" to determine best size. Different designs may have different size charts.
    We hope you enjoy shopping here with us.

    By Haley May 29, 2015 Was this answer helpful? (0) (0)

  • Do these shoes run smaller than my normal shoe size?

    When I measured my foot the chart said get size 9 but I usually wear size 8 and even smaller in dance shoes. Am I reading the wrong chart?

    By Debbie Aug 20, 2014

    Our size chart may be a little bit different from your local sizes. Please measure the length of your feet and select the right sizes according to the size chart.
    Please feel free to ask if you have further questions.

    By Bo Aug 21, 2014 Was this answer helpful? (0) (0)

  • Size chart comparison with actual measurement

    I tried measuring the foot width and came up with 91/2 inches or 24 cm. But I can't find the right comparison with your chart. The widest was 8 in your chart and it falls in Size 42. I usually have size 39 or for the most part 40.
    How can I determine which size I should purchase? My foot length is: 91/2 as well.

    By maria May 03, 2014

    If your foot width is 24cm, I'm afraid we don't have suitable size to fit you well.
    Thanks for your inquiry.

    By Dale May 04, 2014 Was this answer helpful? (0) (0)

  • hello , my foot length is 25cm and width is 7.5 which size shoe should I order?

    also what is the heel type in the picture

    By salsa girl Apr 22, 2013

    In your case, size 40 may fit you better with comfort. The shown heel type is H5260. Please refer to the following link about the details of different heel types:
    http://www.lightinthebox.com/html/Dance_Shoes.html?tab=1
    Thank you for shopping with us. :)

    By Dale Apr 22, 2013 Was this answer helpful? (1) (0)

  • heels

    What type of heel and size of heel is shown in the picture?

    By Rebecca Jan 20, 2013

    Thank you for your inquiry.
    The heel shown in the picture is #7659.

    By Joy Jan 21, 2013 Was this answer helpful? (0) (0)

  • como saber el ancho de mi pie?

    quiero ordenar unos zapatos de baile pero no se a que anchura pertence mi pie,no se si pertenece a medio (B) o ancho (D) para personalizar el zapato,que es lo que tengo que hacer?

    By alex Oct 26, 2014

    Please find the B & D width information on this picture:
    https://www.lightinthebox.com/download/7e1fed54-250d-4d9d-85b4-71d07c378391
    Thank you for shopping with us.

    By Dale Oct 27, 2014 Was this answer helpful? (0) (0)

  • Welche Absatzform und Höhe haben die goldenen Schuhe der Abbildung? Mit freundlichen Grüßen claudia

    Welche Absatzform haben denn die goldenen Schuhe auf der Abbildung? Mit freundlichen Grüßen claudia

    By Claudia Dec 09, 2012

    Hallo,
    H5260 ist es.
    MfG

    By Stephan Dec 10, 2012 Was this answer helpful? (1) (0)

  • hebben jullie ook schoenen met voetbreedtemaat smal ?

    hoeft niet perse dit model te wezen.

    By CarmenLisa Sep 28, 2012

    Beste,

    Er zijn alleen de maat medium en breed. Wij vragen u uw metingen op te nemen volgens de instructies en de maattabel in de product omschrijving op onze site voordat u deze schoenen bestelt. Op deze manier verzekert u dat u de schoenen in de juiste maat zult ontvangen.

    Wij kunnen schoenen met kwaliteitsprobleem retourneren.

    Met vriendelijke groet,
    Marianne

    By Marianne Sep 29, 2012 Was this answer helpful? (0) (0)

  • quero comprar el mismo producto como la foto como puedo hacer?

    quero lo mismo como en foto de 25.04E y me manda para personalizar Yo lo quero igual como la foto y no lo puedo comprar

    By carmen Aug 14, 2012

    Estimado/a Cliente,

    Si desea realizar un pedido y necesita ayuda al respecto, por favor vea el siguiente enlace que hemos preparado con todos los detalles:

    http://www.lightinthebox.com/es/index.php?main_page=knowledgebase&chapter=1037&id=1258

    LightInTheBox


    By Rebeca Aug 15, 2012 Was this answer helpful? (0) (0)

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