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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • How the red one looks like?

    I wanted to ask you about the colours of this dress, I saw there is red, would it be possible to see how it looks like? or get a description (deep red, light red, etc.) and how much delivering costs (if I'm in London)
    thank you, Dainora

    By Dainora Aug 27, 2012

    Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.

    You can calculate the cost by following these steps:
    1. Add the item you want to your shopping cart.
    2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
    3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.
    Please kindly refer to the color chat of the dress. hope you enjoy your shopping here!

    By Smile Aug 27, 2012 Was this answer helpful? (0) (0)

  • i need to order a custom size but cannot see the "custom " box on the site to tick.

    I need to order it slightly larger
    bust 98-100cm
    waist 83cm
    hips 106cm

    where can i include this in my order?

    By deb Aug 20, 2012

    Thank you for your inquiry.
    It is one size for all
    Bust: 33.9inch-38.6inch(86cm-98cm)
    Waist: 26.8inch-31.89inch(68cm-80cm)
    Hip: 35.4inch-39.4inch(90cm-100cm)
    Hope you enjoy your shopping with Lightinthebox
    Best Regards

    By Smile Aug 20, 2012 Was this answer helpful? (0) (0)

  • How long is this dress

    I am looking for a dress that will breathe well (as I sometimes get overheated) and will land at mid knee or longer and has at least some sleeve. How can I figure out how long this dress is? Do you have any other recommendations based on my requirements in this price range?

    By Olivia Aug 16, 2012

    we can tailor this dress for you, based on your personal requirements. When placing your order, please be sure to click the little box for custom size and provide us your measurements. We will make the dress according to your exact specifications.
    See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
    Thus we will make it knee length for you and the dress can fit you perfectly.
    Thank you for your inquiry.

    By Smile Aug 16, 2012 Was this answer helpful? (0) (2)

  • How do I select a size? I only have an option to select a color, then add to my cart. Thanks.

    How do I select a size? I only have an option to select a color, then add to my cart. Thanks.

    By Marie Jan 16, 2012

    Dear Marie,
    It comes in one size to fit most sizes, and the measurements are:
    Bust: 33.9inch-38.6inch(86cm-98cm)
    Waist: 26.8inch-31.89inch(68cm-80cm)
    Hip: 35.4inch-39.4inch(90cm-100cm)
    Please check if it fits you well. Hope you enjoy your shopping here:)

    By Smile Jan 17, 2012 Was this answer helpful? (1) (0)

  • I can't find my order record.

    여자보다 색상 볼룸 안무 복을 viscose 현대적인 댄스 dresse #00248972

    I ordered, and paid this royal blue dress(#00248972) on march 11th.
    The item hasn't arrived yet, and I can't find my order record on this site my account page.
    I haven't recieved order confirm mail, but my money was remitted.

    Cardholder's name doesn't match orderer's name, but the address is same.

    How my order is going, and what should I do?

    By 유선화 Mar 31, 2014

    "Dear Customer,
    Thank you for shopping with us at LightInTheBox.com
    please send a ticekt from our afterservice,
    our customer service will help you.
    you can click the link to check how to send a ticekt
    http://www.lightinthebox.com/knowledge-base/c1192/a2974.html

    If you have further questions, please feel free to contact us.
    We will be glad to help.

    sincerely
    LightInTheBox.com

    By Stephan Mar 31, 2014 Was this answer helpful? (0) (0)

  • wie lang ist die lieferzeit???????????????????????????????

    BITTE ANTWORTEN??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    By lena müller Nov 28, 2013

    "Liebe Kundin,Liebe Kunde
    Vielen Dank für den Einkauf bei uns Lightinthebox
    Wir benötigen normale Bearbeitungszeit: 6 - 8 Arbeitstage.
    Die Lieferzeit mit Express dauert 3-5 Arbeitstage , mit Standard 6-8 Arbeitstage.
    Falls Sie noch damit Fragen haben, zögern Sie nicht uns zu kontaktieren. Wir sind immer bei Ihnen sein.
    Mit freundlichen Grüssen
    Lightinthebox"

    By Stephan Nov 29, 2013 Was this answer helpful? (0) (0)

  • Buona sera. Non trovo lo spazio per inserire la taglia cosa devo fare? Grazie mille

    Abbiamo bisogno si 6 abiti #00248972 ma non abbiamo la possibilità di specificare la taglia, per noi è un problema che vogliamo risolvere presto è urgente. Grazie
    Mariella Baldi

    By mariella Nov 28, 2012

    Gentile Cliente,
    Salve!
    Grazie per aver visitato il nostro sito.
    Ci dispiace che questo modello di vestito è di taglia unica, non si può scegliere la misura come vuole.
    Saluti!
    Simona

    By Simona Nov 28, 2012 Was this answer helpful? (0) (0)

  • Habe vor 2Tagen bestellt,könnten sie das Kleid mitliefern?r

    habe vor 2Tagen Herren-Tanzschuhe bestellt,wegen der hohen Versandkosten könnten sie das Kleid in einem Paket schicken?
    Bestellnummer:#1208050203052535 am 05 August 2012

    By Siggi Aug 07, 2012

    Hallo,
    Leider können wir leider nicht. Da die Schuhe, die Sie gekauft haben, wurde versandt.
    Vielen Dank für Ihr Verständnis.

    By Yolanda Aug 07, 2012 Was this answer helpful? (1) (1)

  • welche Größe hat das Kleid?

    Trage 38-40 vom Schnitt her würde ich hier die 38 vermuten. Wie lang ist das Kleid?

    By Christina May 09, 2012

    Liebe(r) Christina,
    Das Kleid wird in Einheitsgrösse verkauft.
    MfG

    By Emma May 09, 2012 Was this answer helpful? (1) (0)

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