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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • what is the length of this skirt? Thanks.

    what is the length of THIS ONE skirt?

    By baobao Sep 01, 2014

    The length of the dress is 47.24inch(120cm). Thank you for shopping with us.

    By Cherish Sep 01, 2014 Was this answer helpful? (0) (0)

  • Hi, when you give the waist measurement is the 31" the most that it will stretch?

    Is it possible to buy extra material to alter the waist and make it bigger? Also, the price is not given in American money .. how much is it in $ ?

    By Cindy Sep 07, 2013

    Sorry, this dress doesn't have extra material for buying to make the alteration. The material doesn't stretch much. Putting the mouse on the currency besides the price, you can change the currency to US dollar. Thank you for shopping with us:)

    By Dale Sep 08, 2013 Was this answer helpful? (0) (0)

  • Is it possible to get this dress in 4 different colors.

    Can you make this with different colored fabric?

    By Suman Feb 26, 2013

    Thanks for your question.
    We are sorry that we only offer 3 colors for that item.
    And they are ruby, black and royal blue.
    Hope you enjoy shopping here.

    By Smiley Feb 26, 2013 Was this answer helpful? (0) (0)

  • Hi, can you please confirm what kind of sole this shoe has?

    Description states it is leather but picture looks like it may be suede.

    thanks

    By Lynn Feb 23, 2013

    Thanks for your question.
    Please kindly note that the outsole materials is Leather.
    Hope you enjoy shopping here.

    By Smiley Feb 25, 2013 Was this answer helpful? (0) (1)

    Thanks for your question.
    Please kindly note that the color be on shown is royal blue and you can order this dress in royal blue.
    Hope you enjoy shopping here.

    By Smiley Feb 25, 2013 Was this answer helpful? (0) (1)

  • Is there a charge for custom made? I can't find the box to tick for this.

    I would also like to know the length of the one size dress.

    By Auriel Rankmore Oct 04, 2012

    Thanks for your question.
    As with any international shipment, taxes are charged (if any) by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge.
    As for the dress length, we need to check it with our supply department first. We are sorry for the inconvenience caused.
    Hope you enjoy shopping here.

    By Smile Oct 04, 2012 Was this answer helpful? (0) (1)

  • can you tell me how long this dress is please?

    Several other people have asked but you haven't given a figure

    By gillian calder Oct 01, 2012

    The length of this dress is about 122cm (48inches).

    Hope you enjoy your shopping here.:)

    By Smile Oct 01, 2012 Was this answer helpful? (0) (0)

  • How see through is the frock?

    From the picture it looks as if the frock may be more transparent than translucent. Im just wondering how it looks with the light behind you?

    By Lynne Sep 17, 2012

    Thanks for asking, this dress is not so transparent

    By Smile Sep 17, 2012 Was this answer helpful? (0) (0)

  • How the red one looks like?

    I wanted to ask you about the colours of this dress, I saw there is red, would it be possible to see how it looks like? or get a description (deep red, light red, etc.) and how much delivering costs (if I'm in London)
    thank you, Dainora

    By Dainora Aug 27, 2012

    Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.

    You can calculate the cost by following these steps:
    1. Add the item you want to your shopping cart.
    2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
    3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.
    Please kindly refer to the color chat of the dress. hope you enjoy your shopping here!

    By Smile Aug 27, 2012 Was this answer helpful? (0) (0)

  • i need to order a custom size but cannot see the "custom " box on the site to tick.

    I need to order it slightly larger
    bust 98-100cm
    waist 83cm
    hips 106cm

    where can i include this in my order?

    By deb Aug 20, 2012

    Thank you for your inquiry.
    It is one size for all
    Bust: 33.9inch-38.6inch(86cm-98cm)
    Waist: 26.8inch-31.89inch(68cm-80cm)
    Hip: 35.4inch-39.4inch(90cm-100cm)
    Hope you enjoy your shopping with Lightinthebox
    Best Regards

    By Smile Aug 20, 2012 Was this answer helpful? (0) (0)

  • How long is this dress

    I am looking for a dress that will breathe well (as I sometimes get overheated) and will land at mid knee or longer and has at least some sleeve. How can I figure out how long this dress is? Do you have any other recommendations based on my requirements in this price range?

    By Olivia Aug 16, 2012

    we can tailor this dress for you, based on your personal requirements. When placing your order, please be sure to click the little box for custom size and provide us your measurements. We will make the dress according to your exact specifications.
    See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
    Thus we will make it knee length for you and the dress can fit you perfectly.
    Thank you for your inquiry.

    By Smile Aug 16, 2012 Was this answer helpful? (0) (2)

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