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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Does it have P2P function

    Does it have a P2P function.
    Staat niet beschreven in de handleiding.

    By Hennie Jul 16, 2015

    Yes, this camera supports P2P function.
    Please feel free to ask if you have further questions.

    By Vivien Jul 16, 2015 Was this answer helpful? (0) (0)


    Since this obviously does not come with a software CD, where can I get the software to use on my WINDOWS PC? Is there a download link for the software? Is 3rd party vendor, like BLUE IRIS camera management able to allow me to access all the features of this camera?

    By Richard May 19, 2015

    1. Please be informed that this camera works with Microsoft Windows 98, Microsoft Windows ME, Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows 7(32bit) operating system.
    2. You can find a QR code at the bottom of this camera. After scanning the QR code, you can download the App.
    3. This camera comes with a manual. You can find detailed information for this camera in the manual.
    Please feel free to ask if you have further questions.

    By Vivien May 20, 2015 Was this answer helpful? (0) (0)

  • do you also have the EU adapter?

    i wanted to order but i didnt saw the EU adapter. did you had it before and now sold out?

    By Wes Apr 16, 2015

    It is not available in EU adapter any more.
    Sorry for inconvenience caused.

    By Dale Apr 17, 2015 Was this answer helpful? (0) (0)

  • Does it have a Micro SD card slot and how easy is it to access?

    One of the reviewers mentions that they could not find a Micro SD Card slot.

    By Blue Leader Feb 27, 2015

    No, it doesn't have memory card slot.
    Please feel free to ask if you have further questions.

    By Dale Mar 01, 2015 Was this answer helpful? (0) (0)

  • Re: easyn-waterproof ptz wifi 960p ip camera with 3x digital zoom and nightvision.

    Please can you confirm if this product is compatible for use in the UK (standard 240V supply) I.e assuming I can get hold of uk adapter as opposed to US or AU ?? Any advice welcome

    By kevin proctor Jan 02, 2015

    Sorry that we don't have UK version of adpter for this camera.
    But the AU version works on 240V.
    Please feel free to ask if you have further questions.

    By Dale Jan 04, 2015 Was this answer helpful? (1) (0)

  • Power adapter

    I leave in Europe/Greece.
    i have noticed that there are two options: either choose AU power adapter or US power adapter.
    Is there an adapter suitable for EUrope?
    Could you please suggest me the type of power adapter that is suitable for me?

    thank you very much

    By spyrous Nov 27, 2014

    Sorry, but only the options in the drop down list are available for this camera and we don't have EU adapter for this item.
    We will improve our service in the future to provide more choices for you. Thank you for shopping with us.

    By Bo Nov 27, 2014 Was this answer helpful? (0) (0)

  • Does this camera come with a power cord that connects to an electrical outlet?

    And if it does can you share a picture of what type of plug it comes with?

    By Ben Aug 07, 2014

    Yes, it comes with a power cord, you can select the AU adapter or US adapter.
    Please feel free to ask if you have further questions.

    By Lucy Aug 08, 2014 Was this answer helpful? (0) (0)

  • 2 Way Audio

    Does this have an external speaker built in to allow you to communicate with people near the camera, from your mobile device? 2. How easy is set up?

    By Chris Jul 10, 2014

    No, you can't communicate with people near the camera.
    You can set it up by yourself.
    Please feel free to ask if you have further questions.

    By Bo Jul 11, 2014 Was this answer helpful? (0) (0)

  • Do you think this item would work with Windows 8

    Easyn-Waterproof PTZ wifi Ip Camera/cctv Camera With Three times optics zoom and Nightvision Camera. Do you think this item would work with windows 8

    By Easyn Jul 05, 2014

    No, it doesn't work with windows 8.
    Thank you for shopping with us.

    By Dale Jul 06, 2014 Was this answer helpful? (0) (0)

  • Does it have recording capability?

    Would this product have recording capability and if yes, do I have to configure it on a HDD or a NAS? Kindly help...Not a tech guy.

    By Gokul Apr 14, 2014

    It has the recording capability but you need to store the recording on a hard disk on your computer.

    Hope you enjoy your shopping with us.:)

    By Rita Apr 14, 2014 Was this answer helpful? (1) (0)


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