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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • How much are the import taxes approximately??

    I would like to know how much are the import taxes approximately

    By Ana Nov 15, 2012

    Normally any taxes levied are charged on delivery by the courier. LightInTheBox.com is unable to quote tax rates or offer formal tax rates advice.
    For more details, please check the following link:
    http://www.lightinthebox.com/knowledge-base/c1229/a3021.html
    Hope you enjoy your shopping here. :)

    By Smile Nov 15, 2012 Was this answer helpful? (0) (0)

  • Hello I want to order 4 pairs for my bridesmaid

    HELP! I need two pairs of size 40 or even one size 39 and one size 40. Is there any more in stock?? Do you know anywhere that has these shoes so I can order the sizes I need?
    Thank you.

    By Philippa Oct 18, 2012

    Thanks for contacting us. We are sorry but now the size 39 is not available, sorry for the inconvenience caused, please look at other shoes in our site. Hope you enjoy shopping here.

    By Smile Oct 18, 2012 Was this answer helpful? (0) (0)

  • Can the shoes be returned?

    I would like to try these shoes for my bridesmaid but not sure if they will suit. Should they be unsuitable can they be returned?

    By Rachel Sep 04, 2012

    If there is any quality problem or mistake in the size or color caused by us, we can arrange refund or replacement for you.
    If the size you choose doesn't fit you , we are afaraid we can't accept the returns.
    Thank you for your asking.

    By Smile Sep 04, 2012 Was this answer helpful? (0) (0)

  • what is the heel heigth in inches?

    Thanks for your help with this...

    By Jessica Raye Jul 03, 2012

    Dear Jessica Raye,
    The heel height is 3.15 in (8cm). Thank you for shopping with us. :)

    By Smile Jul 04, 2012 Was this answer helpful? (0) (0)

  • what size?

    Dear LITB,

    I would like to order these shoes, but im not sure about sizes. my Foot Length -25.5 cm, Foot Girth -8.5. Normaly i have shoe size 38.5. which size should i take?
    thx

    By Katharina Mar 11, 2012

    Dear Katharina,
    Please compare your own feet measurements (foot length and foot girth) on the product page to those in our size chart to determine which size will fit you best. It’s usually best to go with the size matching your largest measurement, and to round up if you’re between sizes. So size 39 or 40 should fit you. Thanks for shopping with us:)

    By Smile Mar 13, 2012 Was this answer helpful? (0) (0)

  • Can you please advise - what is the heel height?

    Can you please advise - what is the heel height?

    By Michele Feb 22, 2012

    Dear Michele,
    The heel height is about 4cm. Hope you enjoy your shopping here:)

    By Smile Feb 22, 2012 Was this answer helpful? (0) (0)

  • I am a UK size 7, could you please advise me on what size I should order?

    I am looking for the right pair of shoes for my wedding but I would like to know what size I need to order, I am usually a size 7 (UK) normally. Thank you

    By Jenifer Jan 20, 2012

    Dear Jenifer,
    Please compare your own feet measurements (foot length and foot girth) to those in our size chart to determine which size will fit you best. It’s usually best to go with the size matching your largest measurement, and to round up if you’re between sizes. Thanks for shopping with us:)

    By Smile Jan 26, 2012 Was this answer helpful? (0) (0)

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