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Customer Q&A

  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Hello, is there a zip on the inside?

    Hello, is there a zip on the inside?

    By Laverne Clarke Sep 25, 2014

    Reply(1)

    Please input your reply.

    No, there is no zip on the inside.
    Please feel free to ask if you have further questions.

    By Bo Sep 25, 2014 Was this answer helpful? (0) (0)

  • What are the measurements of this bag?

    What is the length and width?

    Thanks!

    By Shannon May 16, 2013

    Reply(1)

    Please input your reply.

    The dimension of this bag is as follow:
    Length(cm) 22
    Width(cm) 10
    Height(cm) 17
    Hope you enjoy shopping here with us:)

    By Dale May 16, 2013 Was this answer helpful? (0) (0)

  • Does this bag come with a strap?

    I would appreciate your assistance.

    By T_Mos Apr 09, 2013

    Reply(1)

    Please input your reply.

    Yes, there is a long strap coming with this bag. Hope you enjoy shopping here with us:)

    By Dale Apr 09, 2013 Was this answer helpful? (0) (0)

  • Возможна ли отправка только ремешка от этой сумки?

    Здравствуйте! Я покупала эту сумку у Вас, но потеряла ремешок. Можно ли заказать только ремешок (через плечо) от этой сумки? Цвет: черный.
    Спасибо!

    By Мария Mar 26, 2014

    Reply(1)

    Please input your reply.

    sorry, we can't do this.Thank you for shopping with us:)

    By Valentine Mar 26, 2014 Was this answer helpful? (0) (0)

  • Is there a zipper under the front flap?

    Does it look exactly as seen on the picture? Or is it a little different?

    By Kadie Feb 06, 2014

    Reply(0)

    Please input your reply.

  • What to do if the bag is bad quality and broke after one month

    I alway love buying things from you guys but when i got the bag, i did had doubts about the quality of the bag and i asked if i could get a bit of my money bag or another bag. You guys didn't react at all. Its like you react when the review is positive only. Now this bag broke after one month! I was happy with the style but im very angry that this broke this quick. Because i always take care of my bags and all my stuf!

    #

    By Noëmi Jan 10, 2014

    Reply(0)

    Please input your reply.

  • It comes with a strap?

    Olá gostaria de saber de essa bolsa vem com uma alça grande.

    By Yasmin Ferreira Oct 25, 2013

    Reply(0)

    Please input your reply.

  • Здравствуйте.

    Здравствуйте. А в чем разница между этой сумкой и вот этой?http://www.lightinthebox.com/ru/snap-clos

    By Лена Sep 20, 2013

    Reply(0)

    Please input your reply.

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