Q&A for Empire One Shoulder Floor-length Chiffon Over Elastic Satin Bridesmaid/Wedding Party Dress

All | Faqs | Product description | Shipping or Payment | Customer service issue
I ordered two dresses on April 29th. What is the earliest they would be shipped?

I need these dresses for a wedding on May 18th.

By Robin May 01, 2013

Sorry, this dress is made to order and we need a tailoring time of 7-9 business days. After that, shipping will take another few days. We are afraid we can't make it to arrive on time for you. :( Hope we can serve you better in the future. Have a nice day!

By Dale May 01, 2013 Was this answer helpful? (0) (0)
Hi, I need this dress by the 14th June. Would it come on time if I ordered it by April 30th?

I need this dress by the 14th June. Would it come on time if I ordered it by April 30th?

By Vee Apr 26, 2013

We need 7-9 business days to tailor this dress. If you order by April 30th, you may receive the order by 14th June. Hope you enjoy shopping here with us:)

By Dale Apr 28, 2013 Was this answer helpful? (0) (0)
Are the sizes in the measurement guide UK sizes?

Are the sizes in the measurement guide UK sizes?

By julie Jan 10, 2013

Thank you for your inquiry.
The sizes here are not UK size but our own sizes.
Hope you can enjoy shopping here.:)

By Joy Jan 10, 2013 Was this answer helpful? (0) (0)
can you make dresses for 3 year olds? ( Empire One Shoulder)

can you make dresses for 3 year olds? ( Empire One Shoulder)

By janne Jan 09, 2013

Thank you for inquiry. We have custom measurements for this dress, so you can choose it for a child. Hope you enjoy shopping here!

By Janey Jan 09, 2013 Was this answer helpful? (1) (0)
I am looking for a color similar to eggplant, is the grape chiffon close to that color?

If not, what color would you suggest?

By Sherry Dec 30, 2012

Thanks for your question.
Please kindly check our color chart for more information of our color.
Here is the link:
http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
Hope you enjoy shopping here.

By Smiley Dec 31, 2012 Was this answer helpful? (0) (0)
will these dresses in a pale colour look see through in the sun and on pictures ???

these dresses will be used as bridemaid dresses so dont want any underwear showing through on pictures

By weddings!!! Dec 05, 2012

Thanks for your question.
Please kindly see that dress is a two-layer style, so you do not need worry about that.
Hope you enjoy shopping here.

By Smiley Dec 05, 2012 Was this answer helpful? (1) (0)
Hi. Is there a shorter, knee length version of this dress?

Hi. Is there a shorter, knee length version of this dress? If not, can this be made?

By Anna Nov 22, 2012

Thanks for your question.
Please kindly check the following link for the dress of knee length in the similar version of that item.
http://www.lightinthebox.com/index.php?main_page=advanced_search_result&inc_subcat=1&search_in_description=0&keyword=+One+Shoulder+knee+length+Chiffon+dress
We are sorry that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.
Hope you enjoy shopping here.

By Smiley Nov 23, 2012 Was this answer helpful? (0) (0)
what is the return policy, as i am not sasfied with my product

i am not happy with my product

By tracy gibson Nov 22, 2012

Thanks for your question.
Please be assured that customer satisfaction is our number one priority, and as such, we are pleased to offer a comprehensive return policy covering every item we sell. For more information, please visit the following link:
http://www.lightinthebox.com/index.php?main_page=return_policy
Hope you enjoy shopping here.

By Smiley Nov 22, 2012 Was this answer helpful? (0) (0)
Maternity option

Hello,
One of my bridesmaids will be 34 weeks pregnant at the wedding. I notice you say that this had elastic satin underneath, will the material allow for maternity or will it not give much?

By Kirsty Nov 17, 2012

Thanks for asking, this dress can not fit a 34 weeks pregnant. You can buy a maternity dress here :
http://www.lightinthebox.com/index.php?main_page=advanced_search_result&inc_subcat=1&search_in_description=0&keyword=maternity+

By Smile Nov 19, 2012 Was this answer helpful? (0) (0)
Am looking for empire one shoulder (3) dresses deep yellow

i need empire one shoulderfloor lenght chiffon over elasticsatin bridesmaid/wedding party dress. i need yellow color (3)yellow dresses and (1) purple and the time am going to recieve it. i need it on the 9th to 12 november please i can i have your number i need to talk with you.

am waitting to hear from you. my no. 720- 266 - 7311

By ErnestinaMensah Oct 24, 2012

Thank you for your questions.

I'm so sorry but currently we do not have a phone number for customer service due to the large amount of visitors and also the big time difference between China and your country. Our online chat is on business 24 hours so you have easy access to contacting us.

Please press the "Live Chat" button on the right top corner of our website and then you can sign in to chat with us.

Hope you enjoy your shopping with us.:)

By Smile Oct 24, 2012 Was this answer helpful? (0) (0)