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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Customise the dress

    Is it possible that you can put diamonties or crystals under the bust or along the top of the dress. This will be a wedding dress and I just want to dress it up a bit. How much is shipping to Australia? CAn you gaurantee this dress will arrive in Sage, the same colour pictured here?

    By Jodie Oct 27, 2011

    Reply(1)

    Please input your reply.

    Dear Jodie,
    We're sorry, but please understand each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.
    This shipping cost for this dress to Australia depends on the shipping method you choose.
    You can calculate the cost by following these steps:
    1. Add the item you want to your shopping cart.
    2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
    3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.
    Our dresses are made in accordance with the photo and the dress shown on the model. Our dresses are made by professional tailors with first-class fabrics and techniques. So please be assured, the actual dresses will look just like what you see in the pictures.

    By Smile Oct 28, 2011 Was this answer helpful? (0) (0)

  • Does this dress come in royal blue? Is this dress made to order or do you have it already in stock?

    I am trying to find out about the dress. I want to know if it is made to order. If so, if I need a 20W would you make it 20W or would I need to send in the breast size as well?

    By Antrea Feb 02, 2014

    Reply(1)

    Please input your reply.

    This dress is available in royal blue color and size 20W. Custom measurements are also available now.
    Hope you enjoy shopping here with us.

    By Dale Feb 03, 2014 Was this answer helpful? (0) (0)

  • is this dress available in sage..

    i really love this dress in sage as sage is the colour I want. im hoping ye can make this dress in sage as it is shown in the picture. iv been lookin at this dress for weeks and was to order 4 dress today but cant order in the sage.. could you get back to ma as soon as possible. thank you.

    By Tanya Cummins Dec 03, 2013

    Reply(1)

    Please input your reply.

    This dress is not available in sage color. : But we have a similar design which has sage color for sale now:
    http://www.lightinthebox.com/a-line-strapless-floor-length-chiffon-bridesmaid-dress_p523818.html
    Hope you enjoy shopping here with us:

    By Dale Dec 03, 2013 Was this answer helpful? (0) (0)

  • question

    Hi!
    I orderd a Bridesmaid dress last year, and I was realy happy whit it.
    I would now order a new one... I love this dress strapless Floor- length Chiffon Bridesmaid/Wedding Party dress, the problem is that I want to have the color SAGE. This is not an option in the color meny. I look at other dresses.. here I can thoose SAGE as color... Why did it not came on this one? Can you make it an option?
    Hope I get a quick respond :

    By Stine Apr 04, 2013

    Reply(1)

    Please input your reply.

    Sorry, sage color is not available for this dress now : Please look over additional items that we have on offer. Hope you enjoy shopping here with us:

    By Dale Apr 04, 2013 Was this answer helpful? (0) (0)

  • shipping tax

    Hi please could you tell me how the shipping tax works.
    I will be purchasing 5 dresses in total, 4 adult and one flower girl.
    Will i have to pay tax on each dress or as a whole and how much would tax be to uk ?
    How do you pay it ?
    hope this makes sense
    thanks in advance

    By denise Feb 23, 2013

    Reply(1)

    Please input your reply.

    Thanks for your question.
    As with any international shipment, taxes are charged if any by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge. We may suggest you to contact your local post office or shipping carrier to check the information in detail.
    And you need to pay the tax to the delivery man at your home.
    Hope you enjoy shopping here.

    By Smiley Feb 25, 2013 Was this answer helpful? (0) (0)

  • Can matching shawls/boleros be made for these dresses please? because it is a church wedding

    The dresses are to be tailored for two teenage bridesmaids approx size 8 or size 10

    By Graziella Feb 23, 2013

    Reply(1)

    Please input your reply.

    Thanks for your question.
    Please kindly look over the shawls as below:
    http://www.lightinthebox.com/Sleeveless-Faux-Fur-Bridal-Wedding-Jacket--Wrap--0061-23-_p155956.html
    http://www.lightinthebox.com/elegant-3-4-length-sleeve-sequined-special-occasion-jacket-wrap_p325658.html
    Hope you enjoy shopping here.

    By Smiley Feb 25, 2013 Was this answer helpful? (0) (0)

  • Hi, I see you ship to New Zealand but it won't allow payment in NZ dollar? Please help.

    My four bridesmaids are all purchasing their own dresses but live in New Zealand. You ship to New Zealand but there are no options to pay in $NZD.

    By Misty Feb 22, 2013

    Reply(1)

    Please input your reply.

    Thanks for your question.
    Please kindly note that you can pay by $NZD through your card or in your bank, then the bank will help you exchange it into US dollars.
    Hope you enjoy shopping here.

    By Smiley Feb 25, 2013 Was this answer helpful? (0) (0)

  • Please could you tell me the colour of the Strapless Floor-Length Chiffon Bridesmaid/Wedding Party

    Dress priced at £34.86? Because I love the colour and would like it for my prom. Thanks.

    By Tyler - Marie Feb 11, 2013

    Reply(1)

    Please input your reply.

    Thanks for your inquiry. The shown color is sage. Thanks for coming to our website and hope you can enjoy your shopping here.

    By Candy Feb 12, 2013 Was this answer helpful? (0) (0)

  • Is this dress made of silk, cotton or polyester chiffon?

    Certain types of synthetic fibers don't breathe well. I was wondering if you could provide the type of chiffon used to make the dress. I plan on wearing the dress at a wedding in the fall.

    By Julie Feb 10, 2013

    Reply(1)

    Please input your reply.

    Thank you for your inquiry.
    This dress is made of polyester chiffon.
    Hope you enjoy shopping here:

    By Veara Feb 10, 2013 Was this answer helpful? (0) (0)

  • Hi I like the bridesmaid dress but need bolero matching perfectly the dress what do I have to do?

    I wish to have them all in burgundy please.

    By Re dress. Feb 06, 2013

    Reply(1)

    Please input your reply.

    How about the following one?
    http://www.lightinthebox.com/short-sleeve-chiffon-cotton-office-career-jackets-wraps_p218652.html
    Thank you for shopping with us:

    By Smile Feb 06, 2013 Was this answer helpful? (0) (0)

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