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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Does this dress come in royal blue? Is this dress made to order or do you have it already in stock?

    I am trying to find out about the dress. I want to know if it is made to order. If so, if I need a 20W would you make it 20W or would I need to send in the breast size as well?

    By Antrea Feb 02, 2014

    This dress is available in royal blue color and size 20W. Custom measurements are also available now.
    Hope you enjoy shopping here with us.

    By Dale Feb 03, 2014 Was this answer helpful? (0) (0)

  • is this dress available in sage..

    i really love this dress in sage as sage is the colour I want. im hoping ye can make this dress in sage as it is shown in the picture. iv been lookin at this dress for weeks and was to order 4 dress today but cant order in the sage.. could you get back to ma as soon as possible. thank you.

    By Tanya Cummins Dec 03, 2013

    This dress is not available in sage color. :( But we have a similar design which has sage color for sale now:
    http://www.lightinthebox.com/a-line-strapless-floor-length-chiffon-bridesmaid-dress_p523818.html
    Hope you enjoy shopping here with us:)

    By Dale Dec 03, 2013 Was this answer helpful? (0) (0)

  • question

    Hi!
    I orderd a Bridesmaid dress last year, and I was realy happy whit it.
    I would now order a new one... I love this dress (strapless Floor- length Chiffon Bridesmaid/Wedding Party dress), the problem is that I want to have the color SAGE. This is not an option in the color meny. I look at other dresses.. here I can thoose SAGE as color... Why did it not came on this one? Can you make it an option?
    Hope I get a quick respond :)

    By Stine Apr 04, 2013

    Sorry, sage color is not available for this dress now :( Please look over additional items that we have on offer. Hope you enjoy shopping here with us:)

    By Dale Apr 04, 2013 Was this answer helpful? (0) (0)

  • shipping tax

    Hi please could you tell me how the shipping tax works.
    I will be purchasing 5 dresses in total, 4 adult and one flower girl.
    Will i have to pay tax on each dress or as a whole and how much would tax be to uk ?
    How do you pay it ?
    hope this makes sense
    thanks in advance

    By denise Feb 23, 2013

    Thanks for your question.
    As with any international shipment, taxes are charged (if any) by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge. We may suggest you to contact your local post office or shipping carrier to check the information in detail.
    And you need to pay the tax to the delivery man at your home.
    Hope you enjoy shopping here.

    By Smiley Feb 25, 2013 Was this answer helpful? (1) (0)

  • Can matching shawls/boleros be made for these dresses please? because it is a church wedding

    The dresses are to be tailored for two teenage bridesmaids approx size 8 or size 10

    By Graziella Feb 23, 2013

    Thanks for your question.
    Please kindly look over the shawls as below:
    http://www.lightinthebox.com/Sleeveless-Faux-Fur-Bridal-Wedding-Jacket--Wrap--0061-23-_p155956.html
    http://www.lightinthebox.com/elegant-3-4-length-sleeve-sequined-special-occasion-jacket-wrap_p325658.html
    Hope you enjoy shopping here.

    By Smiley Feb 25, 2013 Was this answer helpful? (0) (1)

  • Hi, I see you ship to New Zealand but it won't allow payment in NZ dollar? Please help.

    My four bridesmaids are all purchasing their own dresses but live in New Zealand. You ship to New Zealand but there are no options to pay in $NZD.

    By Misty Feb 22, 2013

    Thanks for your question.
    Please kindly note that you can pay by $NZD through your card or in your bank, then the bank will help you exchange it into US dollars.
    Hope you enjoy shopping here.

    By Smiley Feb 25, 2013 Was this answer helpful? (0) (0)

  • Please could you tell me the colour of the Strapless Floor-Length Chiffon Bridesmaid/Wedding Party

    Dress priced at £34.86? Because I love the colour and would like it for my prom. Thanks.

    By Tyler - Marie Feb 11, 2013

    Thanks for your inquiry. The shown color is sage. Thanks for coming to our website and hope you can enjoy your shopping here.

    By Candy Feb 12, 2013 Was this answer helpful? (0) (0)

  • Is this dress made of silk, cotton or polyester chiffon?

    Certain types of synthetic fibers don't breathe well. I was wondering if you could provide the type of chiffon used to make the dress. I plan on wearing the dress at a wedding in the fall.

    By Julie Feb 10, 2013

    Thank you for your inquiry.
    This dress is made of polyester chiffon.
    Hope you enjoy shopping here:)

    By Veara Feb 10, 2013 Was this answer helpful? (0) (0)

  • Hi I like the bridesmaid dress but need bolero matching perfectly the dress what do I have to do?

    I wish to have them all in burgundy please.

    By Re dress. Feb 06, 2013

    How about the following one?
    http://www.lightinthebox.com/short-sleeve-chiffon-cotton-office-career-jackets-wraps_p218652.html
    Thank you for shopping with us:)

    By Smile Feb 06, 2013 Was this answer helpful? (0) (0)

  • I want to order this dress for my 12 year old daughter, can it be made with straps please?

    I have already purchased 2 other dresses in this style for my bridesmaids and now want this dress also for my junior bridesmaid, I need the dress before end of November are you able to custom make for her size with added straps please?

    By J Duffield Oct 27, 2012

    Thank you for your inquiry.
    sorry for that we can nto make it with straps
    Hope enjoy your shopping with Lightinthebox.

    By Smile Oct 29, 2012 Was this answer helpful? (0) (0)

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