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All | Faqs | Product description | Shipping or Payment | Customer service issue
question
Hi!
I orderd a Bridesmaid dress last year, and I was realy happy whit it.
I would now order a new one... I love this dress (strapless Floor- length Chiffon Bridesmaid/Wedding Party dress), the problem is that I want to have the color SAGE. This is not an option in the color meny. I look at other dresses.. here I can thoose SAGE as color... Why did it not came on this one? Can you make it an option?
Hope I get a quick respond :)
By Stine Apr 04, 2013
shipping tax
Hi please could you tell me how the shipping tax works.
I will be purchasing 5 dresses in total, 4 adult and one flower girl.
Will i have to pay tax on each dress or as a whole and how much would tax be to uk ?
How do you pay it ?
hope this makes sense
thanks in advance
By denise Feb 23, 2013
Thanks for your question.
As with any international shipment, taxes are charged (if any) by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge. We may suggest you to contact your local post office or shipping carrier to check the information in detail.
And you need to pay the tax to the delivery man at your home.
Hope you enjoy shopping here.
Can matching shawls/boleros be made for these dresses please? because it is a church wedding
The dresses are to be tailored for two teenage bridesmaids approx size 8 or size 10
By Graziella Feb 23, 2013
Thanks for your question.
Please kindly look over the shawls as below:
http://www.lightinthebox.com/Sleeveless-Faux-Fur-Bridal-Wedding-Jacket--Wrap--0061-23-_p155956.html
http://www.lightinthebox.com/elegant-3-4-length-sleeve-sequined-special-occasion-jacket-wrap_p325658.html
Hope you enjoy shopping here.
Hi, I see you ship to New Zealand but it won't allow payment in NZ dollar? Please help.
My four bridesmaids are all purchasing their own dresses but live in New Zealand. You ship to New Zealand but there are no options to pay in $NZD.
By Misty Feb 22, 2013
Please could you tell me the colour of the Strapless Floor-Length Chiffon Bridesmaid/Wedding Party
Is this dress made of silk, cotton or polyester chiffon?
Certain types of synthetic fibers don't breathe well. I was wondering if you could provide the type of chiffon used to make the dress. I plan on wearing the dress at a wedding in the fall.
By Julie Feb 10, 2013
Hi I like the bridesmaid dress but need bolero matching perfectly the dress what do I have to do?
I want to order this dress for my 12 year old daughter, can it be made with straps please?
I have already purchased 2 other dresses in this style for my bridesmaids and now want this dress also for my junior bridesmaid, I need the dress before end of November are you able to custom make for her size with added straps please?
By J Duffield Oct 27, 2012
colour
Hi could i please see the dress in chamoagne,silver and gold the colour chart really doesn't help me i nned to see it on a model!
Thanks
By emily Jun 25, 2012
Dear Emily,
The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2
If i order this dress tomorrow would i garantee receive this by the 30th april?
I want to order this dress in navy blue size 8 but want to be sure that i will receive this by the 30th april
By Katherine Apr 04, 2012
Dear Katherine,
Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 13-15 working days and a shipping time of 3-8 days. We are sorry to say that if you ordered today, there’s a risk it might not reach you by 30th april as you requested.
