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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Hi i'm just wondering how long it will take to ship this item to Australia?

    I am also looking for your fabric sample book and I am unable to find it
    thanks

    By Kelly Jun 27, 2014

    Tailoring & Handling Time: 12-14 business days
    Shipping Time (Expedited): 3-5 business days
    Please check on the color chart for more details:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Please feel free to ask if you have further questions.

    By Bo Jun 30, 2014 Was this answer helpful? (0) (0)

  • Can I wear this if I'm pregnant?

    I will be about 33 weeks pregnant at the time I'll be wearing this dress. Is it loose enough to fit around a bump? How do I adjust my custom measurements to take my bump into account?

    By Del Mar 14, 2014

    Please be kindly noted that this dress is not recommended for maternity use.
    Thank you for shopping with us:)

    By Smile Mar 17, 2014 Was this answer helpful? (0) (1)

  • Fabric

    Hi,
    I am hoping to buy 5 of these dresses for my bridesmaids, however I'm trying to decide which red is correct, the samples are out of stock. Will you be re stocking in burgandy and ruby? or are there pictures of the dresses in the two colours?
    Thank you

    By Vicki C Aug 13, 2013

    We will do our best to restock the swatches. But still it may take a while. The shown picture is all we have now about this dress. Please check out the color chart on this link about the two red shades:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Thank you for shopping with us:)

    By Dale Aug 13, 2013 Was this answer helpful? (0) (0)

  • Am i able to get material samples?

    Hi i'm looking at your gorgeous A-line V-neck Floor-length Chiffon Over Elastic Satin dress for my Bridesmaids and would love to get some material samples. I have read a previous question about getting material samples however the links on that answer don't work
    really looking forward to seeing your colour samples
    thanks for you time :-)

    By Kelly Aug 05, 2013

    Thanks for your inquiry. Please kindly click the following link for your reference:
    http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Fabric-by-the-1-2-Yard_p89119.html
    Wish you enjoy your shopping here.

    By Amy Aug 05, 2013 Was this answer helpful? (0) (1)

  • Empire V-neck Floor-length Chiffon Over Elastic Satin Bridesmaid/ Wedding Party Dress #00024155

    Empire V-neck Floor-length Chiffon Over Elastic Satin Bridesmaid/ Wedding Party Dress #00024155

    Is it possible to get a fabric sample in the Pearl Pink Chiffon and satin that the dress would be made out of?

    I'm after a dusty pick and I'm not sure if the colour is going to be ok. I have 3 bridesmaids.

    Looking forward to hearing from you
    Kind regards
    Carmen

    By Carmen Mundell Mar 19, 2013

    Yes, you can buy the fabric samples for this dress. For the chiffon fabric sample, please refer to the following link:
    http://www.lightinthebox.com/100-polyester-chiffon-100d-fabric-by-the-yard-many-colors_p444342.html

    And here is a link for the satin fabric sample:
    http://www.lightinthebox.com/100-polyester-chiffon-100d-fabric-by-the-yard-many-colors_p444342.html
    Hope you enjoy shopping here with us:)

    By Dale Mar 19, 2013 Was this answer helpful? (0) (0)

  • sleeves

    Can sleeves be added to this dress.. or is there one like this with sleeves?
    Thank You

    By Linda Cx Feb 10, 2013

    Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.
    If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
    Hope you enjoy shopping here.

    By Veara Feb 10, 2013 Was this answer helpful? (0) (0)

  • the small part of this dress is under the bust.

    but my bust is 41" my waist is 37" but under my bust is 35" where the dress should be fitter. I want to get the dress custom sized to fit.

    By sonia Jan 11, 2013

    Thank you for your inquiry.
    In this case, please choose Custom Measurements, and put in your bust, waist, hip, hollow to floor and height. Our professional tailors will make the dress as your own size.Thus the dress can fit you perfectly.

    By Joy Jan 11, 2013 Was this answer helpful? (0) (0)

  • have you any more photos of this dress.

    with the built in bra will it fit an E-cup bust

    By sonia Jan 11, 2013

    Thank you for your inquiry.
    We only have the pictures shown because all the dresses here are made from scratch.
    The built-in bra will fit the size you choose.

    By Joy Jan 11, 2013 Was this answer helpful? (0) (0)

  • Does this dress come with a built in bra and question regarding length - see below...

    I am very much in love with this dress. I am getting married 6/14/14. I will end up getting custom fitting. I just wanted to know (1) does this dress have a built in bra? (2) I am almost 5'11 & want to know if I can have it floor length in the front & gradually make it longer in the back to sweep the floor - if not any suggestions? Thank you!

    By Kimberly Brand Jan 06, 2013

    Thank you for inquiry.
    1. This dress has build-in bra.
    2. If you choose custom measurements, the dress will perfectly fit you just as shown in the picture and we will automatically add 5 cm to the dress length.
    Every designer has his unique design, if change, it could not assume the same style as you see in the picture, so You’d better not change it, because it could not be the same perfect effect as you imagine. And after long term consideration, we could not change the style now.
    Your kindly understand will be highly appreciated.
    Hope you enjoy shopping here!

    By Janey Jan 07, 2013 Was this answer helpful? (0) (0)

  • I want this for my wedding, but how long will it be in stock?

    I won't be able to order this dress right away and I want to make sure it will still be available in a couple of months...

    By Dixie Dec 21, 2012

    Thank you for your inquiry.
    You can see in the specification part: tailoring time 7 to 9 working days and shipping time 3 to 8 working days, so about 3 weeks you can get it because they are made from scratch.
    We suggest you order this dress as soon as possible.
    Hope you can enjoy shopping here.:)

    By Joy Dec 23, 2012 Was this answer helpful? (0) (0)

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