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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • How close to white is the ivory colour?

    My wedding dress is white and so I don't want anything too creamy coloured. In the picture, the ivory one looks just off white. Is this true to colour? Or is it very different to white?

    By Hannah Treanor Nov 08, 2013

    There might be a slight difference between the actual dress color with the picture on our website because of the monitor display. Please click the following link for further information about the dress color, and then choose "Color Chart".
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Thank you for shopping with us.:)

    By Smile Nov 11, 2013 Was this answer helpful? (0) (0)

  • In case I need to adjust the size, is the clasp glued on or sewn on?

    I know the wrap will be long enough, but I might need to make the closed length longer or shorter. If the clasp is sewn on, then could it be unpicked and sewn in another place? Thanks.

    By Rhonda Oct 21, 2013

    The clasp is sewn on the wrap. You can adjust the size by moving the clasp. Hope you enjoy shopping here with us:)

    By Dale Oct 21, 2013 Was this answer helpful? (0) (0)

  • Is the ivory version made from different material to champagne? Ivory looks a lot less 'fluffy'.

    The material in the ivory photograph looks a lot flatter than the champagne - are they made from different materials? I like the feathery/fluffy-ness of the champagne photo and want to make sure the ivory will look the same.
    Many thanks
    gemma

    By Gemma Sep 14, 2013

    All of the 3 colors are made from the same material. Hope you enjoy shopping here with us:)

    By Dale Sep 15, 2013 Was this answer helpful? (0) (0)

  • What size is this as per your size chart?

    What size is this as per your size chart? 12? or 14?

    By Kahti Apr 28, 2013

    This one is one size to fit the most. Please check out the following size information if it can fit you well:
    Length: 130cm
    Width: 28cm
    Thank you for shopping with us:)

    By Dale Apr 28, 2013 Was this answer helpful? (0) (1)

  • How specifically do I order this wrap to size? Thanks

    The description on this product says that it is made to order but I can't find anywhere to put the measurement in. Could you please direct me to the right place? Thanks :)

    By Betty Jan 05, 2013

    Thank you for your inquiry.
    For this wrap, it is one size: Length: 130cm and Width: 28cm.
    Hope you can enjoy shopping here.:)

    By Joy Jan 07, 2013 Was this answer helpful? (0) (0)

  • question concerning shipping

    hi, i ordered a bolero today, it should be ready to be sent in 24h and i took extra the express shipping, so that i get it faster, so i strongly assume it should be delivered to me till next thursday, right?
    thnx

    By EC Oct 01, 2013

    "Liebe Kundin, lieber Kunde,
    Vielen Dank für den Einkauf und Anfrage.
    Nur wenn alle Artikels in Ihre bestellung "Versandfertig In 24h" ist, kann Ihre Bestellung in 24 Stunden versendet werden. Die Versandzeit dauert 3-5 Arbeitstage.
    Falls Sie noch Fragen dazu haben, zögern Sie bitte nicht uns zu kontaktieren. Wir werden immer bei Ihnen sein.
    Mit freundlichen Grüssen
    Lightinthebox"

    By Stephan Oct 02, 2013 Was this answer helpful? (0) (0)

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