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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • total shipping cost to canada?

    total shipping cost to canada and different shipping modes

    By vikas Dec 19, 2014

    Shipping cost varies based on weight of the order as well as shipping distance. Here is a link for your reference about how to calculate shipping cost:

    By Dale Dec 21, 2014 Was this answer helpful? (0) (0)

  • how do i get the IMEI number form this device

    I assume that all GSM devices have a IMEI number that is used to bind the device to the GSM service. On my cell phone I type in *#06# and it will display the 15 character number. How do I do it on this device? is it the same?

    By Bruce Dec 18, 2014

    The IMEI number is written on the GSM module.
    You will be able to see the IMEI number when the shell of the device is open.
    Hope you enjoy shopping here with us:)

    By Haley Dec 18, 2014 Was this answer helpful? (0) (0)

  • Sensors

    Do the door sensors run off battery?
    How long will the battery last?
    Can you set the system to chime when the door is opened?

    By Andrew Nov 19, 2014

    Yes, the door sensor runs off battery.
    The battery could last for around half a year.
    When the door is opened, it will alarm.
    Thank you for shopping with us.

    By Bo Nov 19, 2014 Was this answer helpful? (0) (0)

  • Which GSM company card will work in this unit in the USA?

    I am trying a tracfone will that work here?

    By mooseface12 Jul 09, 2014

    Yes, any GSM company card works in this unit in the USA.
    Please feel free to ask if you have further questions.

    By Bo Jul 09, 2014 Was this answer helpful? (0) (1)

  • Active Sensor Compatibility

    Is this alarm sensor compatible with this sensor?

    By Daniel Apr 26, 2014

    No, this item is not compatible with that sensor.
    Thanks for your inquiry.

    By Dale Apr 27, 2014 Was this answer helpful? (0) (0)

  • Content of the package and contact to host?

    Please write exactly what is the content of the package..how many PIR sensors, how many other sensors?
    Can central unite call host without GSM SIM card, only by phone wire?
    Thank you!

    By Vels Mar 16, 2014

    The parts shown in the first photo will be included. GSM is required when you make the call.
    Thank you for shopping with us.

    By Dale Mar 16, 2014 Was this answer helpful? (0) (0)

  • What is the weight of the package (box)

    Just want to find out how much the system weighs when it's in the box for shipping

    By Tendayi Vambe Mar 12, 2014

    The packed weight is 2.3kg. Thank you for shopping with us.

    By Dale Mar 12, 2014 Was this answer helpful? (0) (0)

  • What are the contents

    What is included in item number #00238043

    1 x control panel
    2x pir sensor


    By Kevin Feb 08, 2014

    Pakage Contents: Smoke Detector, Door Entry Contacts, Power Adapter, Remote Controller, Infrared Detector, Main Panel
    Thank you for shopping with us.

    By Dale Feb 09, 2014 Was this answer helpful? (0) (0)

  • Is it possible to add more motion sensor to it?and if so,any particular brand, procedure, or code?

    Is it possible to add more motion sensor to it?and if so,any particular brand, procedure, or code? Thank you, look forward to the answer.

    By Tabeer Dec 21, 2013

    Yes, you can add more motion sensor to this system. Following one is recommended:
    Thank you for shopping with us:)

    By Dale Dec 22, 2013 Was this answer helpful? (0) (0)

  • What is the aproximate wireless distance that the devices will work from.

    I understand there are numerous variables that affect the distance but an approximately

    By Robert Nov 25, 2013

    The valid wireless distance is 30m. Hope you enjoy shopping here with us:)

    By Dale Nov 26, 2013 Was this answer helpful? (0) (0)


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