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All | Faqs | Product description | Shipping or Payment | Customer service issue
I plan to order a taffeta dress also from the site.
Can this Jacket be made in orange chiffon instead of Taffeta? If so that wld be great
WOULD YOU BE ABLE TO MAKE THIS JACKET IN ORANGE CHIFFON?
By Carolyn Whte Dec 04, 2012
Thank you for inquiry. Every designer has his unique design with the fixed material he choose, if change, it could not assume the same style as you see in the picture, so You’d better not change the original material, because it could not be the same perfect effect as you imagine. And after long term consideration, we could not change material now. Your kindly understand will be highly appreciated. Thank you!
available with long sleeves
I would need a a long or 3/4 length sleeve jacket for your Trumpet/Mermaid V-neck Floor-length Taffeta Evening/ Prom Dress.
Is it possible to get this Jacket with 3/4 length or long sleeves?
Thank you very much for letting me know.
Regards,
Irene
By Irene Aug 25, 2012
IS THIS ITEM AVAILABLE IN THE COLOR SHOWN(BURGUNDY) IN SIZE 18W - ITEM #00170346
ORDERED THIS ITEM IN BURGUNDY 5/29/2012. RECEIVED ORDER 7/13/2012 IN THE WRONG COLOR(RUBY) WHICH I DID NOT ORDER. ITEM #S01703460000A ON TAGS AND COLOR: BURGUNDY. COLOR CHART ON WEBSITE CORRESPOND WITH THE RUBY COLOR NOT THE BURGUNDY. AN ERROR HAS BEEN MADE SOMEHOW.
By ANNETTE DURIAS Jul 16, 2012
Dear ANNETTE DURIAS,
Yes, the color burgundy is available for this wrap at this time. We are sorry to know you got the wrong color.
So that we may address this matter quickly and conveniently, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.
jacket wraps
can't see the colours
How do I see the other colurs? I have tried to select them at the side but they do not change the main picture. If it is not right with my dress can I send it back and have a full refund. Finally, do you sell the dress too? it looks lovely.
Sally
By s McHutchon Jun 08, 2012
length of the jacket
Hi!
I wonder the length from the neck to the end of the fabric at the back, is it for example 30 cm, 35 cm, 40 cm or more/less?
Appreciate help with this question.
Best regards,
Elisabet Bergström
By Elisabet May 17, 2012
Dear Elisabet,
This jacket doesn't come with custom size. Please compare your own measurements to those in our size chart on the product page to determine which size will fit you best. It’s usually best to go with the size matching your largest measurement, and to round up if you’re between sizes. This will leave extra room for movement and alterations if needed.
Will this product be available in champagne or gold, size 10, by May 1st?
You are currently out of stock for some sizes in gold. Is this temporary and if so, when do you
.... You are currently out of stock for some sizes in gold. Is this temporary and if so, when do you expect to restock on sizes 16W and 18W? I need on by mid-March. is that going to be available?
By IS Feb 20, 2012
hi will i get this taffeta jacket by the 30th of jan call me plz 0466640834
ring me plz 0466640834 thanks it about the taffeta jacket i need it by the 30th of jan
By dragi Jan 16, 2012
Dear dragi,
Please understand that as all our wraps are made to order from scratch. We will need a tailoring period of 14-18 working days and shipping time of 3-8 days due to the Chinese New Year (January 23, 2012). We are sorry to say that if you ordered today, it would not reach you by 30th of jan as you requested.
