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  • Hollow to floor problem

    Im very short and I sizes my hollow to floor sizt and it doesnt match any of the sizes, Im afraid that the dress will be too long and if it will, may the dress be cut after Ill have it ? or the fabric is uncuttable?

    By Rina Mar 24, 2013

    Due to the special design of the hem for this dress, we don't suggest you to cut the length. In your case, I suggest you order this dress in custom measurements so that we can tailor it fit you well. Please click "Custom measurements" and then fill in your bust, waist, hips and hollow to floor sizes for our tailor. Hope you enjoy shopping here with us:)

    By Dale Mar 24, 2013 Was this answer helpful? (0) (0)

  • What is you rreturn policy for dresses ordered in NON custom sizes?

    What is you rreturn policy for dresses ordered in NON custom sizes?

    By deb Feb 22, 2013

    Thanks for your question。
    Here is our return policy in detail:
    http://www.lightinthebox.com/index.php?main_page=return_policy
    Hope you enjoy shopping here.

    By Smiley Feb 25, 2013 Was this answer helpful? (0) (0)

  • will I my dress my dress in time for my birthday party on the 9/2/13 , please I am desparate to know

    I was told by my friend who introduced me to your web site that your company is very reliable, so please help me to celebrate my special birthday. Thanks in advance for your attention.

    Kay

    By kay williams Jan 31, 2013

    Thank you for your inquiry.
    Tailoring Time: 16-19 business days
    Shipping Time: 3-8 business days
    Totally it takes about 5 weeks to reach you if you order today, so we are afraid that the time is not enough because all the dresses here are made to order.

    By Joy Jan 31, 2013 Was this answer helpful? (0) (1)

  • I would like to know if it is possible to have this made in two different materials?

    I love this dress but was really looking for one with some stretch satin on the top, chiffon on the bottom. i would like it in a deep purple.
    please let me know as i have only one month to find the perfect dress!

    By jodine Jan 10, 2013

    Thank you for your inquiry.
    We can only make this dress in chiffon.

    By Joy Jan 10, 2013 Was this answer helpful? (0) (0)

  • question

    The shoes that the model is wearing do you still have them instock and if not can you please tell me who made the shoes...thanks

    By Leeza Jan 02, 2013

    Thank you for your inquiry.
    We are so sorry to tell you that we do not sell this shoes at this moment. And we may offer it in near future.
    Hope you enjoy shopping here:)

    By Nancy Jan 03, 2013 Was this answer helpful? (0) (0)

  • Do I have to use expedited shipping.

    How can delete expedited shipping if I don't want it

    By Theresa Nov 12, 2012

    Thank you for you inquiry. Please add this dress into your shopping cart first. Then please click the button "Proceed to Checkout" and you could choose the shipping method on the checkout page. Hope you enjoy your shopping here.

    By Smile Nov 12, 2012 Was this answer helpful? (0) (0)

  • What kind of chiffon is this dress made of?

    When I check the colour chart there is chiffon, velvet chiffon, satin chiffon.
    Which one is this dress made of?
    thank you.

    By Bi Oct 18, 2012

    Thank you for your inquiry.
    For this dress that you check the color under chiffon.
    Hope enjoy your shopping with Lightinthebox.

    By Smile Oct 18, 2012 Was this answer helpful? (0) (0)

  • is their a place u could go to see or try the dress on if not and u order it what if u dont like how

    love the dress but would like to see it on me

    By pat Oct 10, 2012

    Thank you for your inquiry. Sorry we do not have stores where our customers can try on the dresses. Please be sure to carefully check your measurements before placing the order. For your convenience, you may refer to the size chart provided in the link below: http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2
    Hope you enjoy your shopping here.

    By Smile Oct 11, 2012 Was this answer helpful? (0) (0)

  • Love this dress. What evening jacket would go best with this dress fr a evening wedding?

    Would like to order the dress for a evening wedding, But would need a jacket to wear. It will be a warm night, but would like a short evening jacket to wear with it.

    By Beverly Sep 06, 2012

    Thanks for you question. We may suggest you to take a look of our wraps and pick the one you like best. Here is the link: http://www.lightinthebox.com/index.php?main_page=advanced_search_result&inc_subcat=1&search_in_description=0&keyword=wraps
    Hope you enjoy shopping here. :)

    By Smile Sep 06, 2012 Was this answer helpful? (0) (0)

  • Hello, I would love the shoes!! But I can't find them in the section shoes. Please help.

    Hello, I would love the shoes that are accompanying this dress!! But I can't find them in the section shoes. Please help. I would appreciate your help.
    Thank you very much.

    By Sonia Gruszowsk Jul 28, 2012

    We don't have these exact shoes on offer. But we do have similar ones:
    http://www.lightinthebox.com/patent-leather-stiletto-heel-sandals-with-rhinestones-party-evening-shoes-more-colors-available_p286128.html

    Or you may choose similar styles on the following link:http://www.lightinthebox.com/index.php?main_page=advanced_search_result&inc_subcat=1&search_in_description=0&keyword=platform++Rhinestone+sandal#resultSortBarNew

    By Smile Jul 28, 2012 Was this answer helpful? (0) (0)

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