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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Does this have audio?

    I would like to use these for baby monitors, but I need to make sure I can hear my babys if they cry. Do these cameras have audio that is always on so I could hear them if they cried?

    By mandi Aug 21, 2012

    Reply(1)

    Please input your reply.

    Thank you for your question. Yes, this product have audio function. It has internal mic to gain the sound. Hope you like it : )

    By Smile Aug 21, 2012 Was this answer helpful? (0) (0)

  • Can I used it for baby monitor camera?

    I am looking for a baby monitor/camera but most of them in the market have bad interference with other electrical equipment in my duplex apartment. Can I use this camera for this purpose and have it connected to an iPad? I don't need recording option, just a live feed to monitor the baby up stair. Thanks.

    By ST Aug 20, 2012

    Reply(1)

    Please input your reply.

    Thank you for your question. Yes, you may use it to monitor your baby. This product uses wifi to transfer image. So it will not have interference with other electrical equipment. And you can also use iPad view the image. Hope you like it : )

    By Smile Aug 20, 2012 Was this answer helpful? (0) (0)

  • Will this product be right for me?

    I was wondering if I can mount this on my roof/wall in my backyard to catch a thief, would I be able to put it outside? Would it be durable to withstand being outside?

    By Jesusa Aug 18, 2012

    Reply(1)

    Please input your reply.

    Thank you for your inquiry. This product is only for indoor use, so I do not recommend you put it outside.

    By Smile Aug 19, 2012 Was this answer helpful? (0) (0)

  • Do I have to plug the camera to a outlet?

    I'm going to be using this in my backyard so is it wireless and can mount it on the wall? Or do I have to plug it in to an outlet?

    By Angel Aug 18, 2012

    Reply(1)

    Please input your reply.

    Thank you for your inquiry. Yes this IP camera is wireless but it still need to be plug into a power supply. And this camera is not for out door use. If you are looking for camera for your backyard, I suggest you take a look at this one: item#217293

    By Smile Aug 19, 2012 Was this answer helpful? (0) (0)

  • Work on Apple computer?

    I do not have a PC. Will this IP camera work on a Apple computer operating system to setup and view scene?

    By drewliz Aug 17, 2012

    Reply(1)

    Please input your reply.

    Thank you for your inquiry. Yes, this camera can work on an Apple computer. Hope you like it : )

    By Smile Aug 19, 2012 Was this answer helpful? (0) (0)

  • Can you tell me the carrier of shipping to Greece ?

    Can I select the carrier?Because with DHL,FeDex and UPS we have problem with the custom

    By mylonn Aug 17, 2012

    Reply(1)

    Please input your reply.

    Thank you for your inquiry. You may check the shipping cost in your shopping cart by clicking the button "estimate shipping cost" under the bottom of the cart page after you add the item to your shopping cart. And you may click the link "ask about customs duties" in your order detail page to leave us a ticket to select the carrier. Generally, we will use EMS to deliver the order to Brazil. It is good at clearing the custom.

    By Smile Aug 19, 2012 Was this answer helpful? (0) (0)

  • voltage and power plug

    Hello,

    I dont see any option to choose the voltage I will need in the purchase chart. Here is 220V.

    Also, I see UK, US, AU and EU adapters. What is the best to use in Brazil?

    By surfmore Aug 17, 2012

    Reply(1)

    Please input your reply.

    Normally US and EU adapters could work in Brazil. And many customers from Brazil choose US adapter when they place orders.
    Suggest you double confirm that in a local store first and then place your order. Thank you for shopping with us. :)

    By Smile Aug 19, 2012 Was this answer helpful? (0) (0)

  • Does it work on dual 110/220V?

    Does it work on dual 110/220V?

    By surfmore Aug 17, 2012

    Reply(1)

    Please input your reply.

    This IP camera can only work under fixed voltage. You can choose 110V-120V or 220V-240V to fit your local voltage. Thanks for shopping with us! :)

    By Smile Aug 17, 2012 Was this answer helpful? (0) (0)

  • Video

    Ladies and Gentlemen,
    I received you IP camera and connect it to my PC. It's working, but it is not possible to save pictures or videos to the PC and watch them. I already called my IT specialist to help me. He also could not solve this problem. Please send a detailed description how to mange this.
    Thank you in advance
    Bruno Stadie

    By Bruno Stadie Aug 15, 2012

    Reply(1)

    Please input your reply.

    So that we may address this matter quickly and conveniently, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

    By Smile Aug 16, 2012 Was this answer helpful? (0) (0)

  • DOES IT SUPPORT WIRLESS N

    seen this camera wondered does it support wireless n if not which ones do thanks

    By vic Aug 15, 2012

    Reply(1)

    Please input your reply.

    Yes, it support wireless N. Hope you enjoy shopping with us!:)

    By Smile Aug 16, 2012 Was this answer helpful? (0) (0)

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