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Customer Q&A

  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Can this be made with custom measurements?

    Is it possible to make this for custom measurements, and if not do you offer any other coats with custom measurements?

    By Hannah Oct 08, 2013

    It's not available in custom measurements now due to the design. We don't have custom measurement service for our coats now. Sorry for inconvenience caused.

    By Dale Oct 08, 2013 Was this answer helpful? (0) (0)

  • Lining?

    Is this coat lined? And if so what material is used?

    By Allison Jul 03, 2013

    Yes, this coat is lined and its material is worsted.
    Hope you enjoy shopping here with us:)

    By Dale Jul 03, 2013 Was this answer helpful? (1) (0)

  • Product similarity

    Is this the same coat that is sold on Romwe? http://www.romwe.com/capeshawl-coat-p-41414.html

    By Fucoc Mar 31, 2013

    Yes, they are of the same design. Thank you for shopping with us:)

    By Dale Mar 31, 2013 Was this answer helpful? (0) (0)

  • what is the coat made of?

    I would like to know if the coat is made of wool or not.
    whether not, please, let me know which are the materials and the related %

    By caterina lusso Feb 21, 2013

    Thanks for your question.
    Please kindly note that item is made of worsted.
    Hope you enjoy shopping here.

    By Smiley Feb 21, 2013 Was this answer helpful? (0) (0)

  • Product's measurements

    Hello, I would like to know the product's measurements, especially the length. Thank you in advance!

    By Tra My NGUYEN Feb 19, 2013

    Thanks for your question.
    Here is the size chart for that item:
    ( shoulder with, bust, sleeve length)
    S:38 cm,88 cm,58 cm,
    M:39 cm,92 cm,59 cm,
    L:40 cm,96 cm,60 cm,
    XL:41 cm,100 cm,61 cm.
    And the length for that coat is about 84 cm.
    Hope you enjoy shopping here.

    By Smiley Feb 20, 2013 Was this answer helpful? (0) (0)

  • vorrei sapere quanto possono ammontare le spese doganali

    dato che ho fatto un ordine pari a80.00euro con un altro indirizzo email gazie

    By andrea Jan 09, 2014

    Gentile Cliente,
    Grazie mille per aver visitato il nostro sito.
    Per sapere le informazioni delle tasse doganali va su questo link:
    Ci sono le spiegazioni precise. Speriamo che puo' aiutarLa un po'.
    Buon acquisto sul nostro sito!
    Cordiali saluti,
    Servizio Clienti Lightinthebox

    By Stephan Jan 09, 2014 Was this answer helpful? (0) (0)

  • Besteht die Möglichkeit einer Maßanfertigung?

    Sehr geehrtes Serviceteam, ich interessiere mich für den "Lady Swing Revers Mantel". Leider passen mir die angegebenen Maße nicht. Besteht die Möglichkeit den Mantel auf mein persönliches Maß zu schneidern? Sollte die Möglichkeit bestehen interessiert mich der Aufpreis. Zusätzlich möchte ich erfragen, ob sich das Cape individuell abmachen lässt?

    By Herrmann Sep 28, 2013

    "Liebe Kundin, lieber Kunde,
    Vielen Dank für den Einkauf und Anfrage.
    Nein, leider nicht. Entschuldigung!
    Falls Sie noch Fragen dazu haben, zögern Sie bitte nicht uns zu kontaktieren. Wir werden immer bei Ihnen sein.
    Mit freundlichen Grüssen

    By Stephan Sep 29, 2013 Was this answer helpful? (0) (0)

  • ¿Cuánto demoraría el envió en Argentina?

    Espero que sepan español. Me gusta el producto, pero cuánto demora el envió del producto a Argentina?

    By Natalia Jul 24, 2013

    Estimado/a Cliente,
    En relación a su consulta, le explicaríamos que para cada compra en nuestra página necesita un plazo de tramitación y un plazo de envío.
    Una vez confirmemos su pago, este producto necesita 3-5 días laborales de preparación, y luego lo recibirá en unos cuantos dias segun su seleccion segun la forma de envio que escoge cuando hace un pedido.
    Atentamente tus amigos de Lightinthebox.com

    By Rebeca Jul 25, 2013 Was this answer helpful? (0) (0)


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