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LightInTheBox.com ships worldwide to nearly every country across the globe.

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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Hi, i am wondering we will be needing sandals by the 5th october will they be sent here in time?

    would these sandals get here (australia) by the 5th October 2012?

    By lyndall bodswor Sep 18, 2012

    Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 10-12 working days and a shipping time of 3-8 days. We are sorry to say that if you ordered today, there’s a risk it might not reach you by 5th October 2012 as you requested.

    By Smile Sep 18, 2012 Was this answer helpful? (0) (1)

  • Shipping fee

    Hi, it says there is a 50% shipping discount but at checkout i don't think there was a discount, how much is your shipping fee normally for these shoes? Thanks

    By Nads Sep 12, 2012

    The shipping cost at the checkout page is already discounted.

    Here is the way to help you check shipping cost:
    1. Please kindly select all the desired items and quantity, then add them to your shopping cart.
    2. Please scroll down your page, there you'll find the "estimated shipping costs" silver bar.
    3. Click on the bar and choose shipping country to preview shipping method and shipping costs there.

    Hope you enjoy your shopping here:)

    By Smile Sep 12, 2012 Was this answer helpful? (0) (0)

  • just wondering if there is express shipping?

    bridesmaid shoe disaster need in canada in one week!?

    By ashley Aug 17, 2012

    Thank you for your inquiry. Yes ,we have express shipping ,but this shoes also need processing time ,so it can not be get there in one week.

    By Smile Aug 17, 2012 Was this answer helpful? (0) (0)

  • true size?

    Normally i wear european size 36. I orderd heels on this website in size 36 wich turned out a little to small. For heels i need 38 if i want to order on this website but does that also goes for sandals?

    By becca Jul 26, 2012

    Dear becca,
    Our size may be a little bit different from your local size. Please compare your own feet measurements (foot length and foot girth) to those in our size chart to determine which size will fit you best. It’s usually best to go with the size matching your largest measurement, and to round up if you’re between sizes. Thanks for shopping with us :)

    By Smile Jul 26, 2012 Was this answer helpful? (1) (0)

  • what is leatherette

    Is leatherette fake leather?
    can these sandals be made of genuine leather at an extra cost?

    By laura Jul 03, 2012

    Dear laura,
    Yes the leatherette is fake leather. Sorry but we could not change the material of the item. Thank you for shopping with us. :)

    By Smile Jul 04, 2012 Was this answer helpful? (0) (0)

  • are this item free shipping or not? if not how to calculate the shipping rate for Albania?

    Leatherette Flat Heel Sandals / Flats With Satin Flower Beading Party & Evening Shoes (More Colors Available)

    US$ 34.99

    By Zhaneta May 16, 2012

    Dear Zhaneta,
    This item is not free of shipping cost, and shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.

    You can calculate the cost by following these steps:
    1. Add the item you want to your shopping cart.
    2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
    3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.

    By Smile May 16, 2012 Was this answer helpful? (0) (0)

  • Les personnes qui font du 43 ? Les chaussures sont - elle adapté ?

    Tres jolies impatiente de les avoirs

    By Leilo Jul 16, 2014

    Please measure your feet length and girth up first before choosing the size. Then refer to the size chart in "product details" to determine which size you need to order. Different designs may have different size charts. Hope you enjoy shopping here with us.

    By Lucy Jul 16, 2014 Was this answer helpful? (0) (0)

  • у меня Длина ступни 21

    Здравствуйте какой размер мне заказывать?

    By Елена Jan 08, 2014

    Dear customer,
    you can read the size chart at the bottome of the product page to help you select the shoes. The smallest size 34 is for foot length 23.68cm. Please check!
    if you have any other question, don’t hesitate to contact us!

    By Valentine Jan 08, 2014 Was this answer helpful? (1) (0)

  • Precio por mayor

    ¿Ustedes venden al por mayor? para poder obtener un precio más bajo.

    Saludos y gracias por su respuesta.


    By Sergio Aug 06, 2012

    Estimado/a Cliente
    Gracias por su interés en LightInTheBox.
    Si necesita usted un montón del producto, por favor haga clic en "Solicitud Presupuesto Mayoristas" y rellene el formulario.
    Vamos a conectarle dentro de poco con los detalles necesitados.

    By Rebeca Aug 06, 2012 Was this answer helpful? (0) (0)

  • soy de Argentina

    Hola buenos dias. Soy de Argentina y quisiera saber si hubo algún inconveniente con el ingreso a´mi país de las ropa. muchas gracias y aguardo respuesta

    By Agustina Jul 30, 2012

    Estimado/a Cliente
    Gracias por su interés en LightInTheBox.
    No se preocupe usted, las ropas pueden llegar a su país sin problema.


    By Rebeca Jul 30, 2012 Was this answer helpful? (0) (0)


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