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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Due to diabetes neuropathy and injuries, my foot is extra wide--but I need a low heel shoe for a dre

    And I need a type of strap ( which will probably need to be made longer on one foot). Would your shoe be appropriate for me?

    By Estelle Apr 20, 2013

    Please be kindly noted that the shoes can only be made as shown in the picture.
    Thank you for shopping with us:)

    By Smile Apr 21, 2013 Was this answer helpful? (0) (0)

  • My foot measures 9.5 inches long and 4 inches wide. Girth is 24 cm. What size do I need in this shoe

    i will be square-dancing and round-dancing.

    By Elaine Herndon Apr 19, 2013

    Please be kindly noted that you need to choose the size according to the size chart by your foot length and girth.
    Thank you for shopping with us:)

    By Smile Apr 21, 2013 Was this answer helpful? (0) (0)

  • Can I buy these shoes in size 42 which would be a size 10? Why does the sizing only go to 41?

    Can I buy these dance shoes in size 42 which I believe would be my size? This would be a US size 10?

    By Tess Mar 06, 2013

    Sorry, size 42 is not available for these shoes due to the design. Please look over additional items that we have on offer. Hope you enjoy shopping here with us:)

    By Dale Mar 07, 2013 Was this answer helpful? (0) (0)

  • Question on sole materail.

    The product info says Outsole Materials: Rubber. How would this compare in performance to a suede sole for ballroom dancing?

    By Corrine Jan 28, 2013

    Thanks for your question.
    Here is the difference between the rubber outsole and the suede outsole:
    Suede soles: for very smooth floors, as suede will offer better grip
    Rubber soles: for slippery floors (porcelain, marble, some types of hardwood)
    Hope you enjoy shopping here.

    By Smiley Jan 29, 2013 Was this answer helpful? (0) (0)

  • one question

    if i have foot length 26 cm (and 9 cm and foot girth) do i have 41 or 42?

    By barca Jan 18, 2013

    Thank you for your inquiry.
    You must measured your foot girth wrongly. The girth is not the foot width, it should be all the way round the widest part of your foot. Please measure it again and scroll down the shoes page to choose your correct size.

    By Joy Jan 20, 2013 Was this answer helpful? (0) (0)

  • How much costs a delivery of these schoes to Czech Republic? How it's with paying,might returning?

    these shoes:Leatherette Upper Dance Shoes Character Shoes for Women #00213022

    By bara Jan 18, 2013

    The shipping cost is automatically calculated by the system based on the shipping distance and the weight of the items.
    1, Add the items you want to your shopping cart,
    2, scroll down the shopping cart page you will see " Estimate Shipping Cost", please click it and choose your shipping country,you will see the shipping cost.
    If we ship you the wrong items, or ship you the item in wrong color or size or a defective item, you can ask for return or exchange and we will be responsible for the shipping cost to send it back.

    By Joy Jan 20, 2013 Was this answer helpful? (0) (0)

  • The size chart is confusing to me. My foot is 10" long and 4" wide.

    The girth measurements on the chart seem way out of proportion. My foot is a little wide and I want to be sure this shoe will fit well as I want to use it for my practice shoe so I will be wearing it a lot.

    By Roberta Jan 02, 2013

    The foot girth means all the way around the widest part of your foot.
    Please measure your foot again and then compare them to the size chart to choose the right size.
    Thank you fro your asking.

    By Veara Jan 03, 2013 Was this answer helpful? (2) (0)

  • Flexability and bottom material

    1) How flexable are these shoes (meaning, are you able to point your toes in them like you can in a ballroom shoe, or are they stiff like a character shoe?)

    2) What material is the sole (bottom) made out of? Leather, suede,rubber?

    Thanks!

    By Skippy Nov 23, 2012

    Thanks for your question.
    Please kindly see they are character shoes.
    And the material of the sole is rubber.
    Hope you enjoy shopping here.

    By Smiley Nov 23, 2012 Was this answer helpful? (0) (0)

  • My foot measures length 22.7cm and girth21.5cm which size would be correct?

    I have looked at dance shoe size chart H and am not sure which size would fit me? would u be able to help? Thank you!

    By Stephanie Nov 07, 2012

    Thanks for your question.
    Please kindly see you can choose size 34, but it will be a little narrow for you.
    Hope you enjoy shopping here.

    By Smile Nov 08, 2012 Was this answer helpful? (0) (0)

  • Is this shoe considered narrow?

    I'm reading the reviews and wondering if they shoe is more narrow than medium....
    I normally wear an 8.5 US. My girth is 4 inches. Is the 40 going to fit?
    What is the return policy on this shoe if it does not fit especially since it is not customize?

    By Ralda Oct 09, 2012

    Thank you for your inquiry. Since our shoes have own size chart. We suggest you to measure your feet first and then check the size chart in the item detail page to choose the suitable size according to your feet length and girth. Please refer to the following link about the details of our return policy for shoes: http://www.lightinthebox.com/html/Dance_Shoes.html?tab=2. Hope you enjoy shopping here! :)

    By Smile Oct 09, 2012 Was this answer helpful? (0) (1)

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